Wyng outages and incidents
Outage and incident data over the last 30 days for Wyng.
There have been 1 outages or incidents for Wyng in the last 30 days.
Severity Breakdown:
None: 0
Minor: 1
Major: 0
Critical: 0
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Sign Up NowComponents and Services Monitored for Wyng
Outlogger tracks the status of these components for Xero:
Corporate Website
Active
Experiences
Active
APIs
Content API
Active
Profiles API
Active
Integrations
MailChimp Integration
Active
Oracle Responsys Integration
Active
Salesforce Marketing Cloud Integration
Active
Webhook Integration
Active
Platform
Content Management
Active
Experience Management
Active
Login
Active
Metrics
Active
Profiles Management
Active
Support Center
Active
Social Content Streams
Instagram Content Stream
Active
Upstream Providers
AWS cloudFront
Active
AWS ec2-us-east-1
Active
AWS ec2-us-west-2
Active
AWS elasticache-us-east-1
Active
AWS elasticsearch-us-east-1
Active
AWS elb-us-east-1
Active
AWS kinesis-us-east-1
Active
AWS lambda-us-east-1
Active
AWS rds-us-east-1
Active
AWS route53
Active
AWS s3-us-standard
Active
GitHub
Active
Keen IO Compute API
Active
Keen IO Datasets
Active
Keen IO S3 Streaming
Active
Keen IO Stream API
Active
ObjectRocket
Active
| Component | Status |
|---|---|
| Corporate Website | Active |
| Experiences | Active |
| APIs | Active |
| Content API | Active |
| Profiles API | Active |
| Integrations | Active |
| MailChimp Integration | Active |
| Oracle Responsys Integration | Active |
| Salesforce Marketing Cloud Integration | Active |
| Webhook Integration | Active |
| Platform | Active |
| Content Management | Active |
| Experience Management | Active |
| Login | Active |
| Metrics | Active |
| Profiles Management | Active |
| Support Center | Active |
| Social Content Streams | Active |
| Instagram Content Stream | Active |
| Upstream Providers | Active |
| AWS cloudFront | Active |
| AWS ec2-us-east-1 | Active |
| AWS ec2-us-west-2 | Active |
| AWS elasticache-us-east-1 | Active |
| AWS elasticsearch-us-east-1 | Active |
| AWS elb-us-east-1 | Active |
| AWS kinesis-us-east-1 | Active |
| AWS lambda-us-east-1 | Active |
| AWS rds-us-east-1 | Active |
| AWS route53 | Active |
| AWS s3-us-standard | Active |
| GitHub | Active |
| Keen IO Compute API | Active |
| Keen IO Datasets | Active |
| Keen IO S3 Streaming | Active |
| Keen IO Stream API | Active |
| ObjectRocket | Active |
Latest Wyng outages and incidents.
View the latest incidents for Wyng and check for official updates:
Instagram ingestion
Description: Due to an instagram service outage, Wyng platform's instagram content ingestion has been down for 45 mins (9:30 AM - 10:15 AM EDT).
Status: Resolved
Impact: Major | Started At: Aug. 26, 2017, 2:17 p.m.
Updates:
-
Time: Aug. 26, 2017, 2:17 p.m.Status: ResolvedUpdate: Due to an instagram service outage, Wyng platform's instagram content ingestion has been down for 45 mins (9:30 AM - 10:15 AM EDT).
Instagram ingestion
Description: Due to an instagram service outage, Wyng platform's instagram content ingestion has been down for 45 mins (9:30 AM - 10:15 AM EDT).
Status: Resolved
Impact: Major | Started At: Aug. 26, 2017, 2:17 p.m.
Updates:
-
Time: Aug. 26, 2017, 2:17 p.m.Status: ResolvedUpdate: Due to an instagram service outage, Wyng platform's instagram content ingestion has been down for 45 mins (9:30 AM - 10:15 AM EDT).
Platform access may be slow. Some campaigns may load slowly or be intermittently unavailable.
Description: The issues have been resolved and all platform features and campaigns should be operating normally.
Status: Resolved
Impact: Minor | Started At: Aug. 7, 2017, 4:42 p.m.
Updates:
-
Time: Aug. 7, 2017, 5:54 p.m.Status: ResolvedUpdate: The issues have been resolved and all platform features and campaigns should be operating normally.
-
Time: Aug. 7, 2017, 5:37 p.m.Status: MonitoringUpdate: The issues have been isolated to unusually high volumes affecting some parts of our platform. We have made adjustments in production to scale capacity. We are continuing to monitor the situation.
-
Time: Aug. 7, 2017, 4:42 p.m.Status: IdentifiedUpdate: We have identified an issue affecting access to the Wyng platform, and some client campaigns. Login or access to the platform may be slower than normal. Some campaigns may load slowly, or be intermittently unavailable. We have identified the root cause, and are working on a resolution.
Platform access may be slow. Some campaigns may load slowly or be intermittently unavailable.
Description: The issues have been resolved and all platform features and campaigns should be operating normally.
Status: Resolved
Impact: Minor | Started At: Aug. 7, 2017, 4:42 p.m.
Updates:
-
Time: Aug. 7, 2017, 5:54 p.m.Status: ResolvedUpdate: The issues have been resolved and all platform features and campaigns should be operating normally.
-
Time: Aug. 7, 2017, 5:37 p.m.Status: MonitoringUpdate: The issues have been isolated to unusually high volumes affecting some parts of our platform. We have made adjustments in production to scale capacity. We are continuing to monitor the situation.
-
Time: Aug. 7, 2017, 4:42 p.m.Status: IdentifiedUpdate: We have identified an issue affecting access to the Wyng platform, and some client campaigns. Login or access to the platform may be slower than normal. Some campaigns may load slowly, or be intermittently unavailable. We have identified the root cause, and are working on a resolution.
Intermittent downtime affecting client dashboards and some campaigns.
Description: The issue has been identified and resolved. All services have returned to normal operations and we do not expect the issue to recur.
Status: Resolved
Impact: Minor | Started At: June 19, 2017, 1:53 p.m.
Updates:
-
Time: June 19, 2017, 2:27 p.m.Status: ResolvedUpdate: The issue has been identified and resolved. All services have returned to normal operations and we do not expect the issue to recur.
-
Time: June 19, 2017, 1:53 p.m.Status: InvestigatingUpdate: We are experiencing intermittent outages of login to the platform, client dashboards, and some campaign experiences. We are actively investigating the root cause.
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Frequently Asked Questions - Wyng
Is there a Wyng outage?
The current status of Wyng is: Systems Active
Where can I find the official status page of Wyng?
The official status page for Wyng is
here
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