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Is there an Delinea outage?

Delinea status: Systems Active

Last checked: 9 minutes ago

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Delinea outages and incidents

Outage and incident data over the last 30 days for Delinea.

There have been 0 outages or incidents for Delinea in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Delinea

Outlogger tracks the status of these components for Xero:

Component Status

Latest Delinea outages and incidents.

View the latest incidents for Delinea and check for official updates:

Updates:

  • Time: April 13, 2024, 2:47 a.m.
    Status: Resolved
    Update: The incident affecting the services listed below has been resolved. Our team has deployed a fix, and all systems are now operating normally. Traffic to the endpoints identified previously has been unblocked. We apologize for any inconvenience this incident may have caused. For any questions or concerns, please reach out to our support team at https://support.delinea.com.
  • Time: April 12, 2024, 9:22 p.m.
    Status: Monitoring
    Update: We wanted to provide you with an update on the incident affecting the service(s) listed below. Our team has been working diligently to address the issue. An endpoint containing a security concern has been identified. Traffic to that endpoint has been blocked. We appreciate your continued patience and support as we work to fully restore normal service. For any questions or concerns, please reach out to our support team at https://support.delinea.com.
  • Time: April 12, 2024, 7:34 p.m.
    Status: Identified
    Update: We are currently investigating a security incident and there may be service disruption as we work through mitigation and resolution. We’re reaching out to inform you about an ongoing incident affecting the service(s) listed below. Our team is working to identify the root cause and implement a solution. We apologize for any inconvenience this may cause and appreciate your patience as we work to restore normal service. For any questions or concerns, please reach out to our support team at https://support.delinea.com.

Updates:

  • Time: April 13, 2024, 2:47 a.m.
    Status: Resolved
    Update: The incident affecting the services listed below has been resolved. Our team has deployed a fix, and all systems are now operating normally. Traffic to the endpoints identified previously has been unblocked. We apologize for any inconvenience this incident may have caused. For any questions or concerns, please reach out to our support team at https://support.delinea.com.
  • Time: April 12, 2024, 9:22 p.m.
    Status: Monitoring
    Update: We wanted to provide you with an update on the incident affecting the service(s) listed below. Our team has been working diligently to address the issue. An endpoint containing a security concern has been identified. Traffic to that endpoint has been blocked. We appreciate your continued patience and support as we work to fully restore normal service. For any questions or concerns, please reach out to our support team at https://support.delinea.com.
  • Time: April 12, 2024, 7:34 p.m.
    Status: Identified
    Update: We are currently investigating a security incident and there may be service disruption as we work through mitigation and resolution. We’re reaching out to inform you about an ongoing incident affecting the service(s) listed below. Our team is working to identify the root cause and implement a solution. We apologize for any inconvenience this may cause and appreciate your patience as we work to restore normal service. For any questions or concerns, please reach out to our support team at https://support.delinea.com.

Updates:

  • Time: April 5, 2024, 6:45 p.m.
    Status: Postmortem
    Update: **Title**_:_ Privilege Manager Cloud \(PMC\) Issues in East US starting on April 3rd, 2024. **Impact:** Beginning on April 3rd, 2024, at approximately 7:52:40 PM ET, PMC customers would have started experiencing issues accessing their systems. **Issue:** On April 3rd, 2024, at approximately 7:52:40 PM ET, Azure SQL Databases in East US started experiencing issues. New connections to databases in this region may have resulted in an error or timeout. Existing connections remained available to accept new requests, however if those connections were terminated and re-established, they may have failed. Microsoft suspects that a potential deployment on their frontend gateways caused SQL database availability issues impacting customer connectivity. Microsoft worked to mitigate the issue by stopping the active rollout of their deployment. **Resolution:** At approximately 8:22 PM ET our monitoring systems started alerting regarding an issue. After initial triage, we estimated that roughly 25% of US based PMC customers were experiencing issues. At approximately 9:38 PM ET, affected PMC customers were back online and systems accessible. Our engineers monitored the Azure incident and waited for it to be fully resolved before closing the incident on our side. At approximately 11:29 PM ET on April 3rd, 2024, the Azure team declared the incident mitigated. **Action Items:** No action items to address. **Incident Start Time:** _April 3rd, 2024, 07:52:40 PM ET_ **Incident End Time:** _April 3rd, 2024, 11:29 PM ET_
  • Time: April 4, 2024, 4:51 a.m.
    Status: Resolved
    Update: We’re pleased to inform you that the incident affecting the service(s) listed below has been resolved. All systems are now operating normally. We apologize for any inconvenience this incident may have caused, and we appreciate your understanding and support. For any questions or concerns, please reach out to our support team at https://support.delinea.com.
  • Time: April 4, 2024, 1:47 a.m.
    Status: Monitoring
    Update: We wanted to provide you with an update on the incident affecting the service(s) listed below. Some systems are coming back online. We will continue to monitor and provide updates as warranted. For any questions or concerns, please reach out to our support team at https://support.delinea.com.
  • Time: April 4, 2024, 12:41 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: April 5, 2024, 6:45 p.m.
    Status: Postmortem
    Update: **Title**_:_ Privilege Manager Cloud \(PMC\) Issues in East US starting on April 3rd, 2024. **Impact:** Beginning on April 3rd, 2024, at approximately 7:52:40 PM ET, PMC customers would have started experiencing issues accessing their systems. **Issue:** On April 3rd, 2024, at approximately 7:52:40 PM ET, Azure SQL Databases in East US started experiencing issues. New connections to databases in this region may have resulted in an error or timeout. Existing connections remained available to accept new requests, however if those connections were terminated and re-established, they may have failed. Microsoft suspects that a potential deployment on their frontend gateways caused SQL database availability issues impacting customer connectivity. Microsoft worked to mitigate the issue by stopping the active rollout of their deployment. **Resolution:** At approximately 8:22 PM ET our monitoring systems started alerting regarding an issue. After initial triage, we estimated that roughly 25% of US based PMC customers were experiencing issues. At approximately 9:38 PM ET, affected PMC customers were back online and systems accessible. Our engineers monitored the Azure incident and waited for it to be fully resolved before closing the incident on our side. At approximately 11:29 PM ET on April 3rd, 2024, the Azure team declared the incident mitigated. **Action Items:** No action items to address. **Incident Start Time:** _April 3rd, 2024, 07:52:40 PM ET_ **Incident End Time:** _April 3rd, 2024, 11:29 PM ET_
  • Time: April 4, 2024, 4:51 a.m.
    Status: Resolved
    Update: We’re pleased to inform you that the incident affecting the service(s) listed below has been resolved. All systems are now operating normally. We apologize for any inconvenience this incident may have caused, and we appreciate your understanding and support. For any questions or concerns, please reach out to our support team at https://support.delinea.com.
  • Time: April 4, 2024, 1:47 a.m.
    Status: Monitoring
    Update: We wanted to provide you with an update on the incident affecting the service(s) listed below. Some systems are coming back online. We will continue to monitor and provide updates as warranted. For any questions or concerns, please reach out to our support team at https://support.delinea.com.
  • Time: April 4, 2024, 12:41 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: April 5, 2024, 3:38 p.m.
    Status: Postmortem
    Update: **Title**_:_ Secret Server Cloud \(SSC\) Issues in East US starting on April 3rd, 2024. **Impact:** Beginning on April 3rd, 2024, at approximately 7:52:40 PM ET, SSC customers would have started experiencing issues accessing their systems. **Issue:** On April 3rd, 2024, at approximately 7:52:40 PM ET, Azure SQL Databases in East US started experiencing issues. New connections to databases in this region may have resulted in an error or timeout. Existing connections remained available to accept new requests, however if those connections were terminated and re-established, they may have failed. Microsoft suspects that a potential deployment on their frontend gateways caused SQL database availability issues impacting customer connectivity. Microsoft worked to mitigate the issue by stopping the active rollout of their deployment. **Resolution:** At approximately 7:54 PM our monitoring systems started alerting regarding an issue. After initial triage, we estimated that roughly 25% of US based SSC customers were experiencing issues. At approximately 8:26 PM ET,  SC failover was initiated. However, due to an issue with the automated tool to perform failover, we began to manually perform failover, which increased our response and resolution time. At approximately 10:36 PM ET the  failover had completed, and all SSC systems were operational. Our engineers monitored the Azure incident and waited for it to be fully resolved before closing the incident on our side. At approximately 11:29 PM ET on April 3rd, 2024, the Azure team declared the incident mitigated. At approximately 3:56 AM ET on April 4th, 2024, a rollback to restore functionality in the primary East US region for SSC was completed. **Action Items:** 1\.    Investigate issues with tooling that facilitates automated failover. **To address this and prevent future occurrences:** IN PROGRESS – Improve failover automation tooling and capabilities. **Incident Start Time:** _April 3rd, 2024, 07:52:40 PM ET_ **Incident End Time:** _April 3rd, 2024, 11:29 PM ET_
  • Time: April 4, 2024, 4:51 a.m.
    Status: Resolved
    Update: We’re pleased to inform you that the incident affecting the service(s) listed below has been resolved. All systems are now operating normally. We apologize for any inconvenience this incident may have caused, and we appreciate your understanding and support. For any questions or concerns, please reach out to our support team at https://support.delinea.com.
  • Time: April 4, 2024, 1:43 a.m.
    Status: Monitoring
    Update: We wanted to provide you with an update on the incident affecting the service(s) listed below. A subset of customers are coming back online. We are continuing to monitor the incident and will provide updates as warranted. For any questions or concerns, please reach out to our support team at https://support.delinea.com.
  • Time: April 4, 2024, 1:36 a.m.
    Status: Identified
    Update: We wanted to provide you with an update on the incident affecting the service(s) listed below. Our team has been working diligently to address the issue, and we have made significant progress. We appreciate your continued patience and support as we work to fully restore normal service. For any questions or concerns, please reach out to our support team at https://support.delinea.com.
  • Time: April 4, 2024, 12:30 a.m.
    Status: Investigating
    Update: We are currently investigating issues in Secret Server Cloud US

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Frequently Asked Questions - Delinea

Is there a Delinea outage?
The current status of Delinea is: Systems Active
Where can I find the official status page of Delinea?
The official status page for Delinea is here
How can I get notified if Delinea is down or experiencing an outage?
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What does Delinea do?
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