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Is there an OpenAI outage?

OpenAI status: Systems Active

Last checked: a minute ago

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OpenAI outages and incidents

Outage and incident data over the last 30 days for OpenAI.

There have been 4 outages or incidents for OpenAI in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for OpenAI

Outlogger tracks the status of these components for Xero:

API Active
ChatGPT Active
Labs Active
Playground Active
Component Status
API Active
ChatGPT Active
Labs Active
Playground Active

Latest OpenAI outages and incidents.

View the latest incidents for OpenAI and check for official updates:

Updates:

  • Time: Oct. 21, 2024, 10:45 a.m.
    Status: Resolved
    Update: Between 02:53AM and 03:34AM PDT today, some customers might have had trouble contacting OpenAI support through the help center. This issue has been resolved. OpenAI services including the API and ChatGPT were unaffected.
  • Time: Oct. 21, 2024, 10:28 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.

Updates:

  • Time: Oct. 19, 2024, 8:55 p.m.
    Status: Resolved
    Update: This incident is now resolved. This took place on Saturday October 19, 2024 from 12:33pm to 1:19pm Pacific time.
  • Time: Oct. 19, 2024, 8:19 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Oct. 17, 2024, 5:51 p.m.
    Status: Resolved
    Update: This incident is now resolved across all impacted services. This incident started Thursday October 17th, 2024 at 10:21pm and was mitigated at 10:45pm Pacific time.
  • Time: Oct. 17, 2024, 5:43 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results. The fix is applied to all impacted services across ChatGPT, custom GPTs, the API, and Assistants.
  • Time: Oct. 17, 2024, 5:33 p.m.
    Status: Investigating
    Update: Users are currently unable to upload files in ChatGPT / custom GPTs. API and Assistants are also impacted at this time.
  • Time: Oct. 17, 2024, 5:31 p.m.
    Status: Investigating
    Update: Users are currently unable to upload files in ChatGPT / custom GPTs. We are currently investigating this issue. API/Assistants are not impacted at this time.

Updates:

  • Time: Oct. 17, 2024, 9:40 p.m.
    Status: Resolved
    Update: We've implemented a fix and confirmed the elevated latency on GPT-4o mini is resolved. This started Saturday Oct 12 11pm PT and resolved on Thursday Oct 17 3am PT.
  • Time: Oct. 17, 2024, 4:28 p.m.
    Status: Monitoring
    Update: We believe the issue has been mitigated. We're continuing to monitor the performance of this model.
  • Time: Oct. 16, 2024, 9:24 p.m.
    Status: Investigating
    Update: We are currently investigating increased latency on our GPT-4o mini model in the API. ChatGPT does not appear to be impacted at this time.

Updates:

  • Time: Oct. 16, 2024, 4:58 p.m.
    Status: Resolved
    Update: On Tue, Oct 15, we experienced degradation in the Realtime API from 11:45 PM to 12:45 AM GMT (Oct 16).

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Frequently Asked Questions - OpenAI

Is there a OpenAI outage?
The current status of OpenAI is: Systems Active
Where can I find the official status page of OpenAI?
The official status page for OpenAI is here
How can I get notified if OpenAI is down or experiencing an outage?
To get notified of any status changes to OpenAI, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of OpenAI every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does OpenAI do?
The service aims to develop an artificial general intelligence that prioritizes safety and benefits for all of humanity.