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Is there an OpenAI outage?

OpenAI status: Systems Active

Last checked: a minute ago

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OpenAI outages and incidents

Outage and incident data over the last 30 days for OpenAI.

There have been 4 outages or incidents for OpenAI in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for OpenAI

Outlogger tracks the status of these components for Xero:

API Active
ChatGPT Active
Labs Active
Playground Active
Component Status
API Active
ChatGPT Active
Labs Active
Playground Active

Latest OpenAI outages and incidents.

View the latest incidents for OpenAI and check for official updates:

Updates:

  • Time: Oct. 18, 2024, 4:39 p.m.
    Status: Resolved
    Update: This incident has been resolved. The issue started October 8, 2024 at 11:00am Pacific and ended October 17, 2024 on 12:40 Pacific.
  • Time: Oct. 16, 2024, 5:39 p.m.
    Status: Monitoring
    Update: We have implemented a fix for a configuration error which caused this issue. That fix is live so now the billing and usage dashboard data should be displaying normally for all who should have access. We're monitoring a backfill of all related billing events to ensure the usage display since this issue started reflect correctly in customer dashboards.
  • Time: Oct. 14, 2024, 9:14 p.m.
    Status: Identified
    Update: Users should now see data reflected in their dashboards for any new usage or billing events. We are still working on resolving the missing historical usage and billing events.
  • Time: Oct. 14, 2024, 8:12 p.m.
    Status: Identified
    Update: We are currently investigating an issue where multiple users have reported no activity appearing in their billing and usage dashboards for certain models since October 10, 2024. Affected API customers are still able to use our models without disruption. Starting from ~1 PM PT today, users should start seeing data reflected again.

Updates:

  • Time: Oct. 8, 2024, 6:01 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 8, 2024, 5:02 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 7, 2024, 9:22 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Oct. 7, 2024, 8:39 p.m.
    Status: Investigating
    Update: Recently created fine-tuned models are not showing up in the "Model Selection" dropdown when choosing a base model to create a fine-tuning job from. This issue is only in the UI, customers can create fine-tuning jobs based off of existing fine-tunes via the API. This issue appears to only impact fine-tuned models created in the default project.

Updates:

  • Time: Oct. 4, 2024, 1:22 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 4, 2024, 1:12 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 4, 2024, 1:03 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Oct. 4, 2024, 12:59 p.m.
    Status: Investigating
    Update: We're experiencing an elevated level of API errors for calls with vector stores

Updates:

  • Time: Oct. 2, 2024, 4:20 p.m.
    Status: Resolved
    Update: This incident was resolved as of 6 pm PDT on 10/1/2024. Customers should no longer be seeing erroneous usage data or unexpectedly be hitting usage limits.
  • Time: Oct. 1, 2024, 4:48 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 1, 2024, 4:16 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Oct. 1, 2024, 3:50 p.m.
    Status: Identified
    Update: The issue has been identified and currently a fix is being implemented.

Updates:

  • Time: Sept. 24, 2024, 3:52 p.m.
    Status: Resolved
    Update: We experienced an elevated level of API errors for calls with vector stores and files

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Frequently Asked Questions - OpenAI

Is there a OpenAI outage?
The current status of OpenAI is: Systems Active
Where can I find the official status page of OpenAI?
The official status page for OpenAI is here
How can I get notified if OpenAI is down or experiencing an outage?
To get notified of any status changes to OpenAI, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of OpenAI every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does OpenAI do?
The service aims to develop an artificial general intelligence that prioritizes safety and benefits for all of humanity.

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