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Is there an Granicus System outage?

Granicus System status: Systems Active

Last checked: 4 minutes ago

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Granicus System outages and incidents

Outage and incident data over the last 30 days for Granicus System.

There have been 5 outages or incidents for Granicus System in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Granicus System

Outlogger tracks the status of these components for Xero:

govDelivery Communications Cloud - Stage Active
Component Status
Active
govDelivery Communications Cloud - Stage Active

Latest Granicus System outages and incidents.

View the latest incidents for Granicus System and check for official updates:

Updates:

  • Time: Nov. 20, 2024, 1:04 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 19, 2024, 9:01 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Nov. 19, 2024, 9 p.m.
    Status: Monitoring
    Update: A fix has been applied and we are monitoring the results.
  • Time: Nov. 18, 2024, 10:23 p.m.
    Status: Investigating
    Update: Legistar customers in Canada are experiencing intermittent errors managing files. We are investigating the source of the problem and will provide updates as they are available.
  • Time: Nov. 18, 2024, 9:14 p.m.
    Status: Investigating
    Update: Legistar customers in Canada are experiencing application errors. We are investigating the source of the problem and will provide updates as they are available.

Updates:

  • Time: Nov. 18, 2024, 10:58 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 18, 2024, 10:56 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 18, 2024, 10:41 a.m.
    Status: Investigating
    Update: Granicus Engineering teams are currently investigating an issue accessing govMeetings which is affecting a subset of customers. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings - Legistar, Insite & Media Vault (US) Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Updates:

  • Time: Nov. 15, 2024, 6:58 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 15, 2024, 6:31 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 15, 2024, 6 p.m.
    Status: Identified
    Update: Granicus Engineering teams have identified an issue with From Address Display Names not appearing in inboxes. Our teams are working on this issue as a priority and further updates will be provided as soon as possible.
  • Time: Nov. 15, 2024, 5:26 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 15, 2024, 5:26 p.m.
    Status: Investigating
    Update: Granicus Engineering teams are currently investigating an issue impacting govDelivery Communications Cloud. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govDelivery Communications Cloud Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Updates:

  • Time: Nov. 14, 2024, 3:17 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 13, 2024, 10:34 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 13, 2024, 5:52 p.m.
    Status: Identified
    Update: Granicus Engineering teams have identified an issue where T-Mobile users are not receiving Two Factor Authentication texts. Our teams are working on this issue as a priority and further updates will be provided as soon as possible.
  • Time: Nov. 13, 2024, 3:45 p.m.
    Status: Identified
    Update: Granicus Engineering teams have identified an issue where some govDelivery administrators are not receiving Two Factor Authentication texts. Our teams are working on this issue as a priority and further updates will be provided as soon as possible.

Updates:

  • Time: Nov. 5, 2024, 10:46 p.m.
    Status: Resolved
    Update: Granicus Engineering teams have identified and resolved the issue impacting video upload to MediaManager for clients in Canada. We apologize for any inconvenience this service issue may have caused and thank you for your patience. Product: govMeetings MediaManager, Canada Clients Only If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
  • Time: Nov. 5, 2024, 9:39 p.m.
    Status: Monitoring
    Update: Granicus Engineering teams have implemented a resolution and are currently monitoring the issue impacting video upload to MediaManager for clients in Canada. Our teams will continue to provide updates on this issue until it has fully resolved. Product: govMeetings MediaManager- Canada Clients Only Thank you, Granicus Customer Support
  • Time: Nov. 5, 2024, 8:56 p.m.
    Status: Investigating
    Update: Granicus Engineering teams are currently investigating an issue impacting video upload to MediaManager for clients in Canada. This includes manual uploads and uploads direct from encoders. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings MediaManager- Canadian Clients Only Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

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Frequently Asked Questions - Granicus System

Is there a Granicus System outage?
The current status of Granicus System is: Systems Active
Where can I find the official status page of Granicus System?
The official status page for Granicus System is here
How can I get notified if Granicus System is down or experiencing an outage?
To get notified of any status changes to Granicus System, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Granicus System every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Granicus System do?
A cloud-based platform for digital civic engagement that links 250 million individuals with over 5,500 government entities.

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