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Is there an Granicus System outage?

Granicus System status: Systems Active

Last checked: 7 minutes ago

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Granicus System outages and incidents

Outage and incident data over the last 30 days for Granicus System.

There have been 2 outages or incidents for Granicus System in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Granicus System

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Component Status

Latest Granicus System outages and incidents.

View the latest incidents for Granicus System and check for official updates:

Updates:

  • Time: Aug. 8, 2024, 3:33 p.m.
    Status: Resolved
    Update: Granicus Technical Teams have identified and resolved the issue with one of the infra component impacting EHQ CA platform sites. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Updates:

  • Time: Aug. 5, 2024, 4:13 p.m.
    Status: Resolved
    Update: Granicus Engineering teams have identified and resolved the issue impacting OneView Dynamics. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
  • Time: Aug. 5, 2024, 2:22 p.m.
    Status: Identified
    Update: Our Engineers have identified the cause of this issue and are implementing a fix. Further updates will follow in due course.
  • Time: Aug. 5, 2024, 1:48 p.m.
    Status: Investigating
    Update: Our Engineers are continuing to investigate an issue affecting access to OneView Dynamics. We apologise for the inconvenience this issue is causing. We shall provide further updates as soon as possible.
  • Time: Aug. 5, 2024, 1:18 p.m.
    Status: Investigating
    Update: We are currently investigating an issue affecting access to OneView Dynamics. We apologise for any inconvenience this issue is causing. Further updates will follow in due course.

Updates:

  • Time: Aug. 5, 2024, 4:26 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 5, 2024, 9:19 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 5, 2024, 8:47 a.m.
    Status: Investigating
    Update: We are currently investigating an issue with Integration issues on the govService Platform. We shall provide a further update in due course. We sincerely apologise for the inconvenience this is causing.

Updates:

  • Time: Aug. 1, 2024, 4:04 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Aug. 1, 2024, 3:30 p.m.
    Status: Investigating
    Update: Granicus Engineering teams are currently investigating an error appearing within the SmartGov application.     Our teams are prioritising resolving this issue and we apologise for any inconvenience it is causing.  We will continue providing periodic updates as the incident team investigates this issue.  Thank you, Granicus Customer Support

Updates:

  • Time: Aug. 2, 2024, 8:59 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 31, 2024, 5:34 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 31, 2024, 2:33 a.m.
    Status: Identified
    Update: We believe to have identified the issue and are working towards a fix, once the issue is resolved we'll provide another update. Thank you for your continued patience while we work to resolve the issue. Granicus Technical Support Team
  • Time: July 31, 2024, 12:58 a.m.
    Status: Investigating
    Update: We are continuing to investigate the issue and will provide an update in due course. Thank you for your continued patience while we work to resolve the issue.
  • Time: July 31, 2024, 12:21 a.m.
    Status: Investigating
    Update: As a priority Granicus Engineering teams are currently investigating an issue that may cause meeting uploads to fail. This is an intermittent issue impacting some customers across the US and CAN. We will continue to provide updates as more information comes to hand. Granicus Technical Support Team

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Frequently Asked Questions - Granicus System

Is there a Granicus System outage?
The current status of Granicus System is: Systems Active
Where can I find the official status page of Granicus System?
The official status page for Granicus System is here
How can I get notified if Granicus System is down or experiencing an outage?
To get notified of any status changes to Granicus System, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Granicus System every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Granicus System do?
A cloud-based platform for digital civic engagement that links 250 million individuals with over 5,500 government entities.