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Is there an Granicus System outage?

Granicus System status: Under Maintenance

Last checked: 35 seconds ago

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Granicus System outages and incidents

Outage and incident data over the last 30 days for Granicus System.

There have been 5 outages or incidents for Granicus System in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Granicus System

Outlogger tracks the status of these components for Xero:

govDelivery Communications Cloud - Stage Active
Targeted Messaging Service (TMS) - Stage Active
Component Status
Active
govDelivery Communications Cloud - Stage Active
Targeted Messaging Service (TMS) - Stage Active

Latest Granicus System outages and incidents.

View the latest incidents for Granicus System and check for official updates:

Updates:

  • Time: Aug. 1, 2024, 4:04 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Aug. 1, 2024, 3:30 p.m.
    Status: Investigating
    Update: Granicus Engineering teams are currently investigating an error appearing within the SmartGov application.     Our teams are prioritising resolving this issue and we apologise for any inconvenience it is causing.  We will continue providing periodic updates as the incident team investigates this issue.  Thank you, Granicus Customer Support

Updates:

  • Time: Aug. 2, 2024, 8:59 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 31, 2024, 5:34 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 31, 2024, 2:33 a.m.
    Status: Identified
    Update: We believe to have identified the issue and are working towards a fix, once the issue is resolved we'll provide another update. Thank you for your continued patience while we work to resolve the issue. Granicus Technical Support Team
  • Time: July 31, 2024, 12:58 a.m.
    Status: Investigating
    Update: We are continuing to investigate the issue and will provide an update in due course. Thank you for your continued patience while we work to resolve the issue.
  • Time: July 31, 2024, 12:21 a.m.
    Status: Investigating
    Update: As a priority Granicus Engineering teams are currently investigating an issue that may cause meeting uploads to fail. This is an intermittent issue impacting some customers across the US and CAN. We will continue to provide updates as more information comes to hand. Granicus Technical Support Team

Updates:

  • Time: July 26, 2024, 2:37 p.m.
    Status: Monitoring
    Update: We are currently monitoring email integrations to ensure emails are being processed. Customers may see a delay in emails being received/sent. This incident will be marked as resolved once we are satisfied that emails are being sent/received successfully.
  • Time: July 26, 2024, 12:56 p.m.
    Status: Monitoring
    Update: We are currently monitoring email integrations to ensure emails are being processed. Customers may see a delay in emails being received/sent. We shall provide a further update in due course.
  • Time: July 26, 2024, 10:59 a.m.
    Status: Monitoring
    Update: We have implemented a fix for this issue. We are currently monitoring email integrations to ensure emails are being processed. A further update shall be provided shortly.
  • Time: July 26, 2024, 10:42 a.m.
    Status: Identified
    Update: Our Engineers have identified the issue and are in the process of applying a fix. We shall provide a further update in due course.
  • Time: July 26, 2024, 10:25 a.m.
    Status: Investigating
    Update: We are currently investigating an issue affecting Integrations and LIM Errors. We shall provide further updates shortly. We apologise for inconvenience this issue is causing.

Updates:

  • Time: July 25, 2024, 8:36 p.m.
    Status: Resolved
    Update: Redaction is fully operational.
  • Time: July 25, 2024, 6:59 p.m.
    Status: Monitoring
    Update: Some GovQA customers are experiencing a delay in documents being published.

Updates:

  • Time: July 22, 2024, 11:57 a.m.
    Status: Resolved
    Update: Granicus Engineering teams have identified and resolved the issue of govDelivery being unavailable. We apologize for any inconvenience this service issue may have caused and thank you for your patience. Product: govDelivery If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
  • Time: July 22, 2024, 10:02 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 22, 2024, 9:42 a.m.
    Status: Identified
    Update: Granicus Engineering teams have identified the issue and are currently implementing a fix.
  • Time: July 22, 2024, 9:07 a.m.
    Status: Identified
    Update: Granicus Engineering teams are investigating an issue affecting some customers' access to the govDelivery platform. Our teams are working on this issue as a priority, and further updates will be provided as soon as possible. Product: govDelivery Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

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Frequently Asked Questions - Granicus System

Is there a Granicus System outage?
The current status of Granicus System is: Under Maintenance
Where can I find the official status page of Granicus System?
The official status page for Granicus System is here
How can I get notified if Granicus System is down or experiencing an outage?
To get notified of any status changes to Granicus System, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Granicus System every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Granicus System do?
A cloud-based platform for digital civic engagement that links 250 million individuals with over 5,500 government entities.

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