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Outage and incident data over the last 30 days for Ordergroove.
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Sign Up NowOutlogger tracks the status of these components for Xero:
Component | Status |
---|---|
BigCommerce | Active |
BigCommerce API & Webhooks | Active |
Ordergroove Integration | Active |
Magento | Active |
Magento Integration | Active |
Ordergroove Platform (e-commerce platform agnostic) | Active |
Admin Dashboard (previously RC3) | Active |
Analytics & Reporting | Active |
APIs | Active |
Order Placement | Active |
Subscription Creation | Active |
Subscription Offers | Active |
Salesforce Commerce Cloud | Active |
Salesforce Commerce Cloud (US) | Active |
Shopify | Active |
Ordergroove App - Shopify SSO | Active |
Ordergroove App - Subscription Creation & Webhooks | Active |
Ordergroove App - Subscription Manager (previously SMI) | Active |
Shopify API & Mobile | Active |
Shopify Checkout | Active |
View the latest incidents for Ordergroove and check for official updates:
Description: The incident has been resolved and the backlog has been entirely processed. We apologize for the delay in processing subscription creations, we have identified multiple steps to prevent this incident from happening again and we will prioritize those items to prevent any reoccurrence.
Status: Resolved
Impact: Minor | Started At: July 12, 2024, noon
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: May 14, 2024, 5 p.m.
Description: The queue has been fully caught up and all subscriptions were processed with some delays.
Status: Resolved
Impact: Minor | Started At: April 30, 2024, 7:30 p.m.
Description: We are pleased to inform you that the incident affecting the loading of analytics data has been successfully resolved. Analytics services are now operating as expected for all merchants. Users who are currently logged in to the Ordergroove Dashboard may need to log out and then log back in to ensure visibility of the analytics data. Should you encounter any further issues or have any questions, please do not hesitate to reach out to our support team (support@ordergroove.com)
Status: Resolved
Impact: Minor | Started At: April 12, 2024, 4:26 p.m.
Description: We are pleased to inform you that the incident affecting the loading of analytics data has been successfully resolved. Analytics services are now operating as expected for all merchants. Users who are currently logged in to the Ordergroove Dashboard may need to log out and then log back in to ensure visibility of the analytics data. Should you encounter any further issues or have any questions, please do not hesitate to reach out to our support team (support@ordergroove.com)
Status: Resolved
Impact: Minor | Started At: April 12, 2024, 4:26 p.m.
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