Is there an Own Company outage?

Own Company status: Systems Active

Last checked: 4 minutes ago

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Own Company outages and incidents

Outage and incident data over the last 30 days for Own Company.

There have been 3 outages or incidents for Own Company in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Own Company

Outlogger tracks the status of these components for Xero:

Unified Login Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
CA1 Active
EU (emea1/emea2) Active
UK1 Active
US (app1/hipaa1/useast2) Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Component Status
Unified Login Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
CA1 Active
EU (emea1/emea2) Active
UK1 Active
US (app1/hipaa1/useast2) Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active

Latest Own Company outages and incidents.

View the latest incidents for Own Company and check for official updates:

Updates:

  • Time: June 2, 2024, 5:25 p.m.
    Status: Resolved
    Update: The issue is a duplicate of: Salesforce Sandbox services are intermittently failing due to Salesforce Performance Degradation.
  • Time: June 2, 2024, 4:06 p.m.
    Status: Investigating
    Update: We are receiving reports of failing production metadata services. Our engineering is looking into this.

Updates:

  • Time: June 5, 2024, 7:38 a.m.
    Status: Resolved
    Update: This incident is now resolved.
  • Time: May 30, 2024, 3:13 p.m.
    Status: Identified
    Update: The issue has been identified and we are currently working on a fix. As a workaround, please use the following methods to submit a support case: 1. Through the Customer Portal 2. Via our Support webpage https://www.owndata.com/support 3. Via email to [email protected]
  • Time: May 30, 2024, 11:10 a.m.
    Status: Investigating
    Update: We are currently investigating an issue where submitting a case through the "Submit a case" button in the Own application leads to a "The Content is Blocked" error. Please use the following methods to submit a support case: 1. Through the Customer Portal 2. Via our Support webpage https://www.owndata.com/support 3. Via email to [email protected]

Updates:

  • Time: May 28, 2024, 8:49 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 28, 2024, 10:24 a.m.
    Status: Identified
    Update: The issue has been identified and we are working on a fix.
  • Time: May 28, 2024, 7:51 a.m.
    Status: Investigating
    Update: We are investigating a condition where customers logging in using the link auth.owndata.com might experience the following error: The resource owner or authorization server denied the request. In order to successfully log in to Own please use the following link: http://app.owndata.com/

Updates:

  • Time: May 27, 2024, 8:38 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 27, 2024, 1:50 p.m.
    Status: Identified
    Update: The issue has been identified and we are implementing a fix.
  • Time: May 27, 2024, 8:32 a.m.
    Status: Investigating
    Update: We are currently investigating an issue where Accounts using SSO with Azure IDP cannot log in to their Own account.

Updates:

  • Time: May 27, 2024, 7:07 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 26, 2024, 3:44 p.m.
    Status: Identified
    Update: An issue causing the Customer Portal to be inaccessible has been identified and we are currently working on a fix.

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Frequently Asked Questions - Own Company

Is there a Own Company outage?
The current status of Own Company is: Systems Active
Where can I find the official status page of Own Company?
The official status page for Own Company is here
How can I get notified if Own Company is down or experiencing an outage?
To get notified of any status changes to Own Company, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Own Company every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Own Company do?
Own provides automated backups and easy recovery to prevent loss of important data and metadata.

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