Is there an Own Company outage?

Own Company status: Systems Active

Last checked: 5 seconds ago

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Own Company outages and incidents

Outage and incident data over the last 30 days for Own Company.

There have been 3 outages or incidents for Own Company in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Own Company

Outlogger tracks the status of these components for Xero:

Unified Login Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
CA1 Active
EU (emea1/emea2) Active
UK1 Active
US (app1/hipaa1/useast2) Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Component Status
Unified Login Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
CA1 Active
EU (emea1/emea2) Active
UK1 Active
US (app1/hipaa1/useast2) Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active

Latest Own Company outages and incidents.

View the latest incidents for Own Company and check for official updates:

Updates:

  • Time: June 7, 2024, 6:52 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 3, 2024, 8:33 p.m.
    Status: Identified
    Update: We are actively collaborating with Salesforce to address this issue affecting organizations that have recently upgraded to Summer '24. Our engineering teams are working to identify a workaround for the intermittent failures before the scheduled Production org rollout is completed on June 14.
  • Time: May 30, 2024, 1:38 p.m.
    Status: Investigating
    Update: Our investigation with Salesforce is still ongoing. This degradation now affects a small subset of production services as well. We will provide additional updates soon.
  • Time: May 19, 2024, 5:08 p.m.
    Status: Investigating
    Update: Following Salesforce performance degradation last week, sandbox services are still intermittently failing their backups We have reached out to Salesforce for support and will keep this page up to date.

Updates:

  • Time: May 17, 2024, 1:20 p.m.
    Status: Resolved
    Update: The Salesforce status maintenance has completed. The services are operational.
  • Time: May 15, 2024, 6:03 p.m.
    Status: Monitoring
    Update: Salesforce is having Performance Degradation in some of their instances, which is causing sandbox services to intermittently fail their backups. We are monitoring the status updates on Salesforce, we will keep this page up to date.

Updates:

  • Time: May 8, 2024, 4:23 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 19, 2024, 7:18 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 19, 2024, 1:45 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: April 19, 2024, 1:44 p.m.
    Status: Investigating
    Update: Customers may experience slowness in the UI and/or API usage.

Updates:

  • Time: April 16, 2024, 3:42 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 16, 2024, 2:38 a.m.
    Status: Investigating
    Update: We are currently investigation the issue.

Updates:

  • Time: March 31, 2024, 4:47 p.m.
    Status: Resolved
    Update: This incident has been resolved and all affected services were restarted. Due to the delay, services with long backup durations may miss their next run window. Jobs that failed will need to be manually triggered again.
  • Time: March 31, 2024, 3:48 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the issue. Once the scheduled maintenance is complete, we will restart any failed backups that were affected by this issue. Note that jobs that failed or couldn't be initiated will need to be started again manually.
  • Time: March 31, 2024, 1:26 p.m.
    Status: Investigating
    Update: We have identified an issue preventing backups and jobs from starting/completing in your environment and are investigating.

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Frequently Asked Questions - Own Company

Is there a Own Company outage?
The current status of Own Company is: Systems Active
Where can I find the official status page of Own Company?
The official status page for Own Company is here
How can I get notified if Own Company is down or experiencing an outage?
To get notified of any status changes to Own Company, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Own Company every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Own Company do?
Own provides automated backups and easy recovery to prevent loss of important data and metadata.

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