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Is there an Paubox outage?

Paubox status: Systems Active

Last checked: 2 minutes ago

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Paubox outages and incidents

Outage and incident data over the last 30 days for Paubox.

There have been 1 outages or incidents for Paubox in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Paubox

Outlogger tracks the status of these components for Xero:

Hosted Mail Active
Paubox Admin Dashboard Active
Paubox Email API Active
Paubox Marketing Active
SMTP Service Active
Email Archiving Active
Email DLP Active
Inbound Security Active
Outbound Encrypted Email Active
Component Status
Hosted Mail Active
Paubox Admin Dashboard Active
Paubox Email API Active
Paubox Marketing Active
Active
SMTP Service Active
Active
Email Archiving Active
Email DLP Active
Inbound Security Active
Outbound Encrypted Email Active

Latest Paubox outages and incidents.

View the latest incidents for Paubox and check for official updates:

Updates:

  • Time: July 6, 2023, 4:47 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 5, 2023, 7:26 p.m.
    Status: Monitoring
    Update: The hotfix has been deployed, Paubox engineering confirms it's working as expected. The team will continue to monitor for the next few hours.
  • Time: July 5, 2023, 5:49 p.m.
    Status: Identified
    Update: The engineering team has confirmed that the issue is limited only to the Paubox Marketing API endpoints as documented at https://docs.paubox.com. Paubox Dashboard users are not affected by this problem. If you are attempting to access the dashboard and are having difficulty, you should log out, clear cache, and retry. A hotfix for the Paubox Marketing API is currently being tested.
  • Time: July 5, 2023, 4:08 p.m.
    Status: Identified
    Update: Paubox engineering team has identified an misconfiguration on the Paubox Marketing backend and are working to resolve.

Updates:

  • Time: June 21, 2023, 5:43 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 21, 2023, 4:26 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: June 21, 2023, 4:07 p.m.
    Status: Identified
    Update: Paubox engineering team has identified a problem with the Paubox Admin Dashboard (including the Paubox Marketing UI) and is working to resolve.

Updates:

  • Time: June 21, 2023, 4:05 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 21, 2023, 2:41 p.m.
    Status: Investigating
    Update: Paubox Email API is currently experiencing temporary 500 errors. Our engineering team is investigating the problem.

Updates:

  • Time: June 13, 2023, 11:38 p.m.
    Status: Resolved
    Update: Mail delays, including mail caught in the queue, have cleared up and all systems are operational.
  • Time: June 13, 2023, 10:39 p.m.
    Status: Monitoring
    Update: Inbound mail queues have returned to normal levels. We are no longer observing delays. We will continue to monitor.
  • Time: June 13, 2023, 10:26 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: June 13, 2023, 10:16 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: June 13, 2023, 9:53 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with inbound mail delays affecting some customers.

Updates:

  • Time: May 30, 2023, 11:10 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 30, 2023, 8:39 p.m.
    Status: Identified
    Update: Paubox engineering has identified an error regarding image uploads with Paubox Marketing and are working to resolve

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Frequently Asked Questions - Paubox

Is there a Paubox outage?
The current status of Paubox is: Systems Active
Where can I find the official status page of Paubox?
The official status page for Paubox is here
How can I get notified if Paubox is down or experiencing an outage?
To get notified of any status changes to Paubox, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Paubox every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Paubox do?
This service offers secure email for modern healthcare that is HIPAA compliant. It has an easy setup and does not require portals or passcodes.

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