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Is there an Percolate outage?

Percolate status: Systems Active

Last checked: 3 minutes ago

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Percolate outages and incidents

Outage and incident data over the last 30 days for Percolate.

There have been 0 outages or incidents for Percolate in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Percolate

Outlogger tracks the status of these components for Xero:

Percolate API Active
Percolate Application Active
Percolate Website Active
Component Status
Percolate API Active
Percolate Application Active
Percolate Website Active

Latest Percolate outages and incidents.

View the latest incidents for Percolate and check for official updates:

Updates:

  • Time: Feb. 6, 2023, 6:37 p.m.
    Status: Resolved
    Update: The problem is now resolved. We appreciate your patience as we worked to resolve this issue and apologize for any inconvenience it may have caused. Please contact us as [email protected] with any questions.
  • Time: Feb. 6, 2023, 6:27 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Feb. 6, 2023, 6:26 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Feb. 6, 2023, 6:25 p.m.
    Status: Monitoring
    Update: We have deployed a fix that updated and restored connection to the databases. Users should now be able to load assets/content normally. We are monitoring the problem to ensure it does not reoccur. Next update within 24 hours.
  • Time: Feb. 6, 2023, 6:25 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Feb. 6, 2023, 6:16 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Feb. 6, 2023, 6:03 p.m.
    Status: Investigating
    Update: We are currently investigating the issue.

Updates:

  • Time: July 8, 2022, 4:20 a.m.
    Status: Resolved
    Update: The incident has been resolved.
  • Time: July 7, 2022, 8:51 p.m.
    Status: Monitoring
    Update: A fix has been implemented for the asset upload metadata menu and is now operational. We will monitor for the next few hours before officially resolving this incident.
  • Time: July 7, 2022, 7:08 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with asset uploads relating to the metadata menu not populating. Please continue to monitor our StatusPage for further updates.

Updates:

  • Time: July 8, 2022, 4:20 a.m.
    Status: Resolved
    Update: The incident has been resolved.
  • Time: July 7, 2022, 8:51 p.m.
    Status: Monitoring
    Update: A fix has been implemented for the asset upload metadata menu and is now operational. We will monitor for the next few hours before officially resolving this incident.
  • Time: July 7, 2022, 7:08 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with asset uploads relating to the metadata menu not populating. Please continue to monitor our StatusPage for further updates.

Updates:

  • Time: July 6, 2022, 6:40 p.m.
    Status: Resolved
    Update: The incident has been resolved. The cause was due to a deploy of an incorrect connection parameter which briefly interrupted the ability to upload and process assets. We apologize for any inconvenience this may have caused.
  • Time: July 6, 2022, 6:40 p.m.
    Status: Resolved
    Update: The incident has been resolved. The cause was due to a deploy of an incorrect connection parameter which briefly interrupted the ability to upload and process assets. We apologize for any inconvenience this may have caused.
  • Time: July 6, 2022, 4:13 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results. The cause of this issue was due to a deploy of an incorrect connection parameter which briefly interrupted the ability to upload and process assets. We apologize for any inconvenience this may have caused.
  • Time: July 6, 2022, 4:13 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results. The cause of this issue was due to a deploy of an incorrect connection parameter which briefly interrupted the ability to upload and process assets. We apologize for any inconvenience this may have caused.
  • Time: July 6, 2022, 3:17 p.m.
    Status: Identified
    Update: We have identified the root cause for asset upload failure for EU customers and are working towards a solution.
  • Time: July 6, 2022, 3:17 p.m.
    Status: Identified
    Update: We have identified the root cause for asset upload failure for EU customers and are working towards a solution.
  • Time: July 6, 2022, 2:13 p.m.
    Status: Investigating
    Update: We are currently experiencing an issue where users may be unable to upload assets in our EU Percolate environment, we are currently investigating the root cause.

Updates:

  • Time: Feb. 4, 2022, 7:38 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 4, 2022, 4:13 p.m.
    Status: Monitoring
    Update: We are currently back at normal service levels for Webhooks and will continue to monitor over the next few hours.
  • Time: Feb. 3, 2022, 5:55 p.m.
    Status: Identified
    Update: Processing continues on the remaining failed webhook subscriptions. Remaining customers impacted should gradually see resolution throughout the day.
  • Time: Feb. 3, 2022, 4:32 p.m.
    Status: Identified
    Update: Processing continues on the remaining failed webhook subscriptions. Remaining customers impacted should gradually see resolution throughout the day.
  • Time: Feb. 3, 2022, 1:58 p.m.
    Status: Identified
    Update: Processing continues on the remaining failed webhook subscriptions. Remaining customers impacted should gradually see resolution throughout the day.
  • Time: Feb. 3, 2022, 12:21 a.m.
    Status: Identified
    Update: Engineering Teams are approximately 90% completed on resolving the failing webhooks and continue to work on the remaining 10%.
  • Time: Feb. 3, 2022, midnight
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Feb. 2, 2022, 10:59 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Feb. 2, 2022, 10:02 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Feb. 2, 2022, 9:13 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Feb. 2, 2022, 7:49 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Feb. 2, 2022, 6:48 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Feb. 2, 2022, 5:47 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Feb. 2, 2022, 5:03 p.m.
    Status: Identified
    Update: We have determined that Webhooks (ex. Relay (Workato) and the Percolate to Seismic Integration) are failing. We have identified the root cause of the issue and are working to implement a fix. Next update within 1 hour.

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Frequently Asked Questions - Percolate

Is there a Percolate outage?
The current status of Percolate is: Systems Active
Where can I find the official status page of Percolate?
The official status page for Percolate is here
How can I get notified if Percolate is down or experiencing an outage?
To get notified of any status changes to Percolate, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Percolate every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Percolate do?
Percolate provides a Content Marketing Platform for big brands to manage marketing operations, from strategy to execution.

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