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Is there an FieldRoutes outage?

FieldRoutes status: Systems Active

Last checked: 6 minutes ago

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FieldRoutes outages and incidents

Outage and incident data over the last 30 days for FieldRoutes.

There have been 0 outages or incidents for FieldRoutes in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for FieldRoutes

Outlogger tracks the status of these components for Xero:

API Active
FieldPortals Active
Customer Communication - Email Active
Customer Communication - Phone Active
Customer Communication - SMS Active
Customer Communication - Snail Mail Active
FieldRoutes Web Active
Optimization Active
Payments Active
Recurring Billing Active
FieldRoutes Mobile Active
PestRoutes Sales (Android) Active
PestRoutes Sales (iOS) Active
PestRoutes Tech (Android) Active
PestRoutes Tech (iOS) Active
BookMy.pro Active
Compass Active
Component Status
API Active
FieldPortals Active
Active
Customer Communication - Email Active
Customer Communication - Phone Active
Customer Communication - SMS Active
Customer Communication - Snail Mail Active
FieldRoutes Web Active
Optimization Active
Payments Active
Recurring Billing Active
Active
FieldRoutes Mobile Active
PestRoutes Sales (Android) Active
PestRoutes Sales (iOS) Active
PestRoutes Tech (Android) Active
PestRoutes Tech (iOS) Active
Active
BookMy.pro Active
Compass Active

Latest FieldRoutes outages and incidents.

View the latest incidents for FieldRoutes and check for official updates:

Updates:

  • Time: July 24, 2024, 4:15 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 23, 2024, 9:32 p.m.
    Status: Monitoring
    Update: The issue has been identified and the developers implemented changes that should resolve the error when saving appointments in FieldRoutes mobile. We are closely monitoring the changes that were made to verify if this issue is fully resolved or if any additional changes need to be made.
  • Time: July 23, 2024, 3:51 p.m.
    Status: Investigating
    Update: We are actively investigating an issue causing an error when completing appointments for some users on FieldRoutes Mobile. The error message when saving states “There was an error while trying to save. Please try again. Appointment save already in Progress. Please refresh." After refreshing will still get the same message. The engineering team is actively investigating this issue on high priority and we will continue to share updates as they become available.

Updates:

  • Time: June 21, 2024, 10:44 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 21, 2024, 10:42 p.m.
    Status: Monitoring
    Update: The developers were able to act quickly and verify that the login page can now be successfully accessed for the affected databases. If you continue to have issues please contact FieldRoutes Support.
  • Time: June 21, 2024, 9:59 p.m.
    Status: Investigating
    Update: Some users are currently experiencing an error when attempting to access their database or login through the FieldRoutes Mobile app. Our developers are actively investigating this issue and working on a resolution.

Updates:

  • Time: May 31, 2024, 11:27 p.m.
    Status: Resolved
    Update: The issue affecting some users where Access Controls were changed and they did not have the same permissions as before has now been resolved.

Updates:

  • Time: May 31, 2024, 5:12 p.m.
    Status: Resolved
    Update: The partial outage was resolved as of 10:56 AM CST.
  • Time: May 31, 2024, 3:32 p.m.
    Status: Identified
    Update: There is a partial outage not affecting all customers and the development team has currently identified the root of the issue. They are working on resolving this as quickly as possible.

Updates:

  • Time: April 8, 2024, 9:18 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 8, 2024, 9:18 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: April 8, 2024, 8:33 p.m.
    Status: Investigating
    Update: Certain customers may experience slow loading when attempting to access the web and mobile apps. We are looking into this with priority.

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Frequently Asked Questions - FieldRoutes

Is there a FieldRoutes outage?
The current status of FieldRoutes is: Systems Active
Where can I find the official status page of FieldRoutes?
The official status page for FieldRoutes is here
How can I get notified if FieldRoutes is down or experiencing an outage?
To get notified of any status changes to FieldRoutes, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of FieldRoutes every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does FieldRoutes do?
FieldRoutes is a software for pest control and lawn services that streamlines operations and boosts business growth. Request a demo now.

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