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Is there an Phone.com outage?

Phone.com status: Systems Active

Last checked: 5 minutes ago

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Phone.com outages and incidents

Outage and incident data over the last 30 days for Phone.com.

There have been 1 outages or incidents for Phone.com in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Phone.com

Outlogger tracks the status of these components for Xero:

Configure.Phone.com Active
Control Panel Active
Customer Service Active
Customer Service - Sales & Support Lines Active
Desk Phones Active
Faxing Active
Mobile Application Active
My.Phone.com Active
Phone.com Communicator Active
Phone.com Website Active
REST API Active
SMS/Text Messaging Active
Video Meetings Active
Voicemail Active
Voice Network Active
XML API Active
Component Status
Configure.Phone.com Active
Control Panel Active
Customer Service Active
Customer Service - Sales & Support Lines Active
Desk Phones Active
Faxing Active
Mobile Application Active
My.Phone.com Active
Phone.com Communicator Active
Phone.com Website Active
REST API Active
SMS/Text Messaging Active
Video Meetings Active
Voicemail Active
Voice Network Active
XML API Active

Latest Phone.com outages and incidents.

View the latest incidents for Phone.com and check for official updates:

Updates:

  • Time: Nov. 13, 2024, 6:52 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 13, 2024, 6:25 p.m.
    Status: Investigating
    Update: We are currently experiencing an issue preventing users from logging into their meeting rooms or initiating video meetings. We are working urgently to identify the cause and resolve the issue. We will update this page with more information and an estimated time of resolution as soon as we have more information. Telephone conferencing is not affected.

Updates:

  • Time: May 3, 2024, 1:35 a.m.
    Status: Resolved
    Update: Thank you for your patience. This issue has been resolved.
  • Time: May 3, 2024, 12:19 a.m.
    Status: Investigating
    Update: We are investigating an issue preventing some users from accessing My.Phone.com.   This issue does not impact mobile apps or physical phones.   We are working urgently to resolve this and will provide updates when available.

Updates:

  • Time: Feb. 6, 2024, 5:42 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 6, 2024, 4:07 p.m.
    Status: Investigating
    Update: We have received reports that some customers are unable to make or receive calls on multiple devices and platforms. Our team is urgently investigating this issue and will provide more updates as more information is available.

Updates:

  • Time: Dec. 21, 2023, 6:32 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 19, 2023, 3:59 p.m.
    Status: Investigating
    Update: We are continuing to investigate the intermittent issue of accessing the Administrative Control Panel (control.phone.com). If you cannot access the Control Panne, please wait a few minutes and try again. Our engineering team will resolve this issue as quickly as possible.
  • Time: Dec. 18, 2023, 6:44 p.m.
    Status: Investigating
    Update: Our team is investigating intermittent issues accessing the Administrative Control Panel (control.phone.com). If you cannot access the Control Panne, please wait a few minutes and try again. Our engineering team will resolve this issue as quickly as possible.

Updates:

  • Time: Nov. 7, 2023, 5:02 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 6, 2023, 8:15 p.m.
    Status: Investigating
    Update: Presently Voicemail notifications via Email and Text Message are not being delivered. We are currently investigating this issue.

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Frequently Asked Questions - Phone.com

Is there a Phone.com outage?
The current status of Phone.com is: Systems Active
Where can I find the official status page of Phone.com?
The official status page for Phone.com is here
How can I get notified if Phone.com is down or experiencing an outage?
To get notified of any status changes to Phone.com, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Phone.com every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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