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Is there an Phone.com outage?

Phone.com status: Systems Active

Last checked: 6 minutes ago

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Phone.com outages and incidents

Outage and incident data over the last 30 days for Phone.com.

There have been 1 outages or incidents for Phone.com in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Phone.com

Outlogger tracks the status of these components for Xero:

Configure.Phone.com Active
Control Panel Active
Customer Service Active
Customer Service - Sales & Support Lines Active
Desk Phones Active
Faxing Active
Mobile Application Active
My.Phone.com Active
Phone.com Communicator Active
Phone.com Website Active
REST API Active
SMS/Text Messaging Active
Video Meetings Active
Voicemail Active
Voice Network Active
XML API Active
Component Status
Configure.Phone.com Active
Control Panel Active
Customer Service Active
Customer Service - Sales & Support Lines Active
Desk Phones Active
Faxing Active
Mobile Application Active
My.Phone.com Active
Phone.com Communicator Active
Phone.com Website Active
REST API Active
SMS/Text Messaging Active
Video Meetings Active
Voicemail Active
Voice Network Active
XML API Active

Latest Phone.com outages and incidents.

View the latest incidents for Phone.com and check for official updates:

Updates:

  • Time: Sept. 8, 2022, 8:10 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 8, 2022, 4:59 p.m.
    Status: Investigating
    Update: Our technology partner is experiencing an impairment that is impacting our customer service and sales telephone lines. They are working urgently to resolve the issue. If you need assistance, please submit a report request at https://www.phone.com/support-request/ and one of our agents will assist as quickly as possible.

Updates:

  • Time: Sept. 15, 2022, 7:48 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 2, 2022, 6:31 p.m.
    Status: Investigating
    Update: We are currently experiencing an issue that is preventing some users from successfully sending text messages to Phone.com phone numbers from Verizon. We are working with the vendor to identify the cause and resolve the issue. We provide updates and an estimated time of resolution when they become available.

Updates:

  • Time: Aug. 25, 2022, 8:47 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 23, 2022, 9:37 p.m.
    Status: Investigating
    Update: We have reported the issue to the vendor and will provide more updates as they become available.
  • Time: Aug. 23, 2022, 5:21 p.m.
    Status: Investigating
    Update: We are currently experiencing an issue that is preventing some users from successfully sending text messages to Phone.com phone numbers from Verizon. We are working with the vendor to identify the cause and resolve the issue. We provide updates and an estimated time of resolution when they become available.

Updates:

  • Time: June 15, 2022, 1:58 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 15, 2022, 1:21 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: June 15, 2022, 1:07 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: June 9, 2022, 12:18 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 9, 2022, 12:01 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: June 9, 2022, 11:10 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

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Frequently Asked Questions - Phone.com

Is there a Phone.com outage?
The current status of Phone.com is: Systems Active
Where can I find the official status page of Phone.com?
The official status page for Phone.com is here
How can I get notified if Phone.com is down or experiencing an outage?
To get notified of any status changes to Phone.com, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Phone.com every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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