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Is there an PlanGrid outage?

PlanGrid status: Systems Active

Last checked: 10 minutes ago

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PlanGrid outages and incidents

Outage and incident data over the last 30 days for PlanGrid.

There have been 34 outages or incidents for PlanGrid in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for PlanGrid

Outlogger tracks the status of these components for Xero:

A360 Active
A360 Mobile Active
ACC Admin Console Active
ACC Admin Console (Australia) Active
ACC Admin Console (Europe) Active
ACC AutoSpecs Active
ACC Cost Management Active
ACC Cost Management (Australia) Active
ACC Cost Management (Europe) Active
ACC Insight Active
ACC Insight (Australia) Active
ACC Insight (Europe) Active
ACC My Home Active
ACC My Home (Australia) Active
ACC My Home (Europe) Active
ACC Reports Active
ACC Reports (Australia) Active
ACC Reports (Europe) Active
ACC Specifications Active
APS - Data Exchange Active
APS - Data Management Active
APS - Data Management (Australia) Active
APS - Design Automation Active
APS - Developer Portal Active
APS - Flow Graph Engine API Active
APS - Manufacturing Data Model Active
APS - Model Derivative Active
APS - Webhooks Active
AutoCAD Online Services Active
AutoCAD Web Active
Autodesk App Store Active
Autodesk BIM Collaborate Active
Autodesk BIM Collaborate (Australia) Active
Autodesk BIM Collaborate (Europe) Active
Autodesk Build Active
Autodesk Build (Australia) Active
Autodesk Build (Europe) Active
Autodesk Business Systems Active
Autodesk Construction Cloud Data Connector Active
Autodesk Construction Cloud Data Connector (Australia) Active
Autodesk Construction Cloud Data Connector (Europe) Active
Autodesk Docs Active
Autodesk Docs (Australia) Active
Autodesk Docs (Europe) Active
Autodesk Docs for Government Active
Autodesk Drive Active
Autodesk Insight Active
Autodesk Parameters Service Active
Autodesk Takeoff Active
Autodesk Takeoff (Australia) Active
Autodesk Takeoff (Europe) Active
Autodesk Tandemâ„¢ Active
AVA Active
BIM 360 Account Administration Active
BIM 360 Account Administration (Europe) Active
BIM 360 Cost Management Active
BIM 360 Cost Management (Europe) Active
BIM 360 Design Collaboration Active
BIM 360 Design Collaboration (Europe) Active
BIM 360 Docs Active
BIM 360 Docs (Europe) Active
BIM 360 Field Active
BIM 360 Field (Europe) Active
BIM 360 Field Management Active
BIM 360 Field Management (Europe) Active
BIM 360 Glue Active
BIM 360 Glue (Europe) Active
BIM 360 Insight Active
BIM 360 Insight (Europe) Active
BIM 360 Model Coordination Active
BIM 360 Model Coordination (Europe) Active
BIM 360 Ops Active
BIM 360 Plan Active
BIM 360 Project Home Active
BIM 360 Project Home (Europe) Active
BIM 360 Project Management Active
BIM 360 Project Management (Europe) Active
BIM 360 Reports Active
BIM 360 Reports (Europe) Active
BIM 360 Team Mobile Active
BIM Collaborate Pro for Government Active
BuildingConnected Active
CER v2 services Active
CFD Cloud Service Active
Character Generator Active
Civil 3D Online Services Active
Cloud Rendering Active
Collaboration for AutoCAD Plant 3D Active
Collaboration for AutoCAD Plant 3D (Australia) Active
Collaboration for AutoCAD Plant 3D (Europe) Active
Customer API Active
Digital Workplace Active
Dynamo Machine Learning Active
Dynamo Package Manager Active
Factory Design Warehouse Active
Flow Generative Scheduling Active
FormIt Active
Fusion Active
Fusion Manage Active
Fusion Mobile Active
Fusion Online Active
Fusion Operations Active
Fusion Team / BIM 360 Team Active
Generative Design Active
Informed Design for Inventor Active
Informed Design for Revit Active
Informed Design Web App Active
InfraWorks Active
Instructables Active
Library.io Active
Licensing & Entitlement Active
MEP Content Editor Active
Mobile Syncing Active
Moldflow Cloud Service Active
My Profile and Settings Active
PlanGrid Active
PlanGrid Admin Console Active
Plant Collaboration Services (based on BIM 360 Team) Active
ProEst Active
Pype AutoSpecs Active
Pype Closeout Active
Pype eBinder Active
Pype SmartPlans Active
ReCap Services Active
Revit Cloud Model Upgrade Active
Revit Cloud Worksharing / Cloud Models Active
Revit Cloud Worksharing / Cloud Models (Australia) Active
Revit Cloud Worksharing / Cloud Models (Europe) Active
Sheet Processing Active
Staple Packs, Task & RFI Reports, Asbuilts Active
Tinkercad Active
TradeTapp Active
Upchain Active
User Profile Active
Vault Gateway Active
Website Active
Component Status
A360 Active
A360 Mobile Active
ACC Admin Console Active
ACC Admin Console (Australia) Active
ACC Admin Console (Europe) Active
ACC AutoSpecs Active
ACC Cost Management Active
ACC Cost Management (Australia) Active
ACC Cost Management (Europe) Active
ACC Insight Active
ACC Insight (Australia) Active
ACC Insight (Europe) Active
ACC My Home Active
ACC My Home (Australia) Active
ACC My Home (Europe) Active
ACC Reports Active
ACC Reports (Australia) Active
ACC Reports (Europe) Active
ACC Specifications Active
APS - Data Exchange Active
APS - Data Management Active
APS - Data Management (Australia) Active
APS - Design Automation Active
APS - Developer Portal Active
APS - Flow Graph Engine API Active
APS - Manufacturing Data Model Active
APS - Model Derivative Active
APS - Webhooks Active
AutoCAD Online Services Active
AutoCAD Web Active
Autodesk App Store Active
Autodesk BIM Collaborate Active
Autodesk BIM Collaborate (Australia) Active
Autodesk BIM Collaborate (Europe) Active
Autodesk Build Active
Autodesk Build (Australia) Active
Autodesk Build (Europe) Active
Autodesk Business Systems Active
Autodesk Construction Cloud Data Connector Active
Autodesk Construction Cloud Data Connector (Australia) Active
Autodesk Construction Cloud Data Connector (Europe) Active
Autodesk Docs Active
Autodesk Docs (Australia) Active
Autodesk Docs (Europe) Active
Autodesk Docs for Government Active
Autodesk Drive Active
Autodesk Insight Active
Autodesk Parameters Service Active
Autodesk Takeoff Active
Autodesk Takeoff (Australia) Active
Autodesk Takeoff (Europe) Active
Autodesk Tandemâ„¢ Active
AVA Active
BIM 360 Account Administration Active
BIM 360 Account Administration (Europe) Active
BIM 360 Cost Management Active
BIM 360 Cost Management (Europe) Active
BIM 360 Design Collaboration Active
BIM 360 Design Collaboration (Europe) Active
BIM 360 Docs Active
BIM 360 Docs (Europe) Active
BIM 360 Field Active
BIM 360 Field (Europe) Active
BIM 360 Field Management Active
BIM 360 Field Management (Europe) Active
BIM 360 Glue Active
BIM 360 Glue (Europe) Active
BIM 360 Insight Active
BIM 360 Insight (Europe) Active
BIM 360 Model Coordination Active
BIM 360 Model Coordination (Europe) Active
BIM 360 Ops Active
BIM 360 Plan Active
BIM 360 Project Home Active
BIM 360 Project Home (Europe) Active
BIM 360 Project Management Active
BIM 360 Project Management (Europe) Active
BIM 360 Reports Active
BIM 360 Reports (Europe) Active
BIM 360 Team Mobile Active
BIM Collaborate Pro for Government Active
BuildingConnected Active
CER v2 services Active
CFD Cloud Service Active
Character Generator Active
Civil 3D Online Services Active
Cloud Rendering Active
Collaboration for AutoCAD Plant 3D Active
Collaboration for AutoCAD Plant 3D (Australia) Active
Collaboration for AutoCAD Plant 3D (Europe) Active
Customer API Active
Digital Workplace Active
Dynamo Machine Learning Active
Dynamo Package Manager Active
Factory Design Warehouse Active
Flow Generative Scheduling Active
FormIt Active
Fusion Active
Fusion Manage Active
Fusion Mobile Active
Fusion Online Active
Fusion Operations Active
Fusion Team / BIM 360 Team Active
Generative Design Active
Informed Design for Inventor Active
Informed Design for Revit Active
Informed Design Web App Active
InfraWorks Active
Instructables Active
Library.io Active
Licensing & Entitlement Active
MEP Content Editor Active
Mobile Syncing Active
Moldflow Cloud Service Active
My Profile and Settings Active
PlanGrid Active
PlanGrid Admin Console Active
Plant Collaboration Services (based on BIM 360 Team) Active
ProEst Active
Pype AutoSpecs Active
Pype Closeout Active
Pype eBinder Active
Pype SmartPlans Active
ReCap Services Active
Revit Cloud Model Upgrade Active
Revit Cloud Worksharing / Cloud Models Active
Revit Cloud Worksharing / Cloud Models (Australia) Active
Revit Cloud Worksharing / Cloud Models (Europe) Active
Sheet Processing Active
Staple Packs, Task & RFI Reports, Asbuilts Active
Tinkercad Active
TradeTapp Active
Upchain Active
User Profile Active
Vault Gateway Active
Website Active

Latest PlanGrid outages and incidents.

View the latest incidents for PlanGrid and check for official updates:

Updates:

  • Time: Nov. 20, 2024, 5:11 p.m.
    Status: Resolved
    Update: On November 20, 2024 at 5:45 AM PST Autodesk identified an issue where some customers were having difficulty accessing Vault Gateway. Once the issue was resolved on November 20, 2024 at 7:20 AM PST Vault Gateway returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.

Updates:

  • Time: Nov. 15, 2024, 7:12 p.m.
    Status: Resolved
    Update: The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
  • Time: Nov. 15, 2024, 6:47 p.m.
    Status: Identified
    Update: We are continuing to work on resolving this issue where customers are experiencing slowness while loading pages within PlanGrid and PlanGrid Admin Console in the US region as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
  • Time: Nov. 15, 2024, 5:55 p.m.
    Status: Identified
    Update: We have identified the cause of the issue where customers are experiencing slowness while loading pages within PlanGrid and PlanGrid Admin Console in the US region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
  • Time: Nov. 15, 2024, 4:48 p.m.
    Status: Investigating
    Update: We are continuing to investigate an issue where customers are experiencing latency while loading pages in PlanGrid and PlanGrid Admin Console in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
  • Time: Nov. 15, 2024, 3:49 p.m.
    Status: Investigating
    Update: We are continuing to investigate an issue where customers are experiencing slowness while loading pages within PlanGrid and PlanGrid Admin Console in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
  • Time: Nov. 15, 2024, 2:48 p.m.
    Status: Investigating
    Update: We are continuing to investigate an issue where customers are experiencing slowness while loading pages within PlanGrid and PlanGrid Admin Console in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
  • Time: Nov. 15, 2024, 2 p.m.
    Status: Investigating
    Update: We are investigating an issue where customers are experiencing slowness while loading pages within PlanGrid and PlanGrid Admin Console. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Updates:

  • Time: Nov. 15, 2024, 12:55 p.m.
    Status: Resolved
    Update: The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
  • Time: Nov. 15, 2024, 12:33 p.m.
    Status: Monitoring
    Update: We have implemented a solution to resolve the issue where customers are unable to access their cases, create quotes, contact Autodesk for support via cases, or auto-renew product subscriptions and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
  • Time: Nov. 15, 2024, 11:45 a.m.
    Status: Identified
    Update: We are continuing to work on resolving this issue where customers are unable to access their cases, create quotes, or contact Autodesk for support via the cases as quickly as possible as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
  • Time: Nov. 15, 2024, 10:44 a.m.
    Status: Identified
    Update: We are continuing to work on resolving this issue where customers are unable to access their cases, create quotes, or contact Autodesk for support via the cases as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
  • Time: Nov. 15, 2024, 9:57 a.m.
    Status: Identified
    Update: We have identified the cause of the issue where customers are unable to access their cases, create quotes, or contact Autodesk for support via the cases. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
  • Time: Nov. 15, 2024, 9:11 a.m.
    Status: Investigating
    Update: We are continuing to investigate an issue where customers are unable to access their cases, create quotes, or contact Autodesk for support via the cases. We will provide an update within 60 minutes or sooner if we have more information to share.
  • Time: Nov. 15, 2024, 8:09 a.m.
    Status: Investigating
    Update: We are continuing to investigate an issue where customers are unable to access their cases, create quotes, or contact Autodesk for support via the cases. We will provide an update within 60 minutes or sooner if we have more information to share.
  • Time: Nov. 15, 2024, 7:09 a.m.
    Status: Investigating
    Update: We are investigating an issue where customers are unable to access their cases, create quotes, or contact Autodesk for support via the cases. We are actively looking into this and will provide an update within 60 minutes, or sooner if we have more information to share.

Updates:

  • Time: Nov. 15, 2024, 1:37 a.m.
    Status: Resolved
    Update: The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
  • Time: Nov. 15, 2024, 12:34 a.m.
    Status: Investigating
    Update: We are investigating an issue where customers are unable to create projects from template, share files from bridge and add components from library to a project in Autodesk Build and Autodesk Docs in the Australia region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Updates:

  • Time: Nov. 12, 2024, 5:07 p.m.
    Status: Resolved
    Update: On November 11, 2024 at 04:00 PM PST, Autodesk identified an issue where customers were unable to copy, restore, upload or create files while using Autodesk BIM Collaborate and Autodesk Docs in the Australia region. Once the issue was resolved on November 12, 2024 at 08:28 AM PST, Autodesk BIM Collaborate and Autodesk Docs returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.

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Frequently Asked Questions - PlanGrid

Is there a PlanGrid outage?
The current status of PlanGrid is: Systems Active
Where can I find the official status page of PlanGrid?
The official status page for PlanGrid is here
How can I get notified if PlanGrid is down or experiencing an outage?
To get notified of any status changes to PlanGrid, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of PlanGrid every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does PlanGrid do?
Autodesk Construction Cloud now includes the top-rated PlanGrid construction app. Access login, support, and FAQs for streamlined project management.