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Is there an Platform9 outage?

Platform9 status: Systems Active

Last checked: 4 minutes ago

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Platform9 outages and incidents

Outage and incident data over the last 30 days for Platform9.

There have been 0 outages or incidents for Platform9 in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Platform9

Outlogger tracks the status of these components for Xero:

Platform9 Cloud Active
Quay.io Registry Active
Component Status
Platform9 Cloud Active
Quay.io Registry Active

Latest Platform9 outages and incidents.

View the latest incidents for Platform9 and check for official updates:

Updates:

  • Time: Sept. 6, 2023, 11:59 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 6, 2023, 6:42 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 5, 2023, 8:48 p.m.
    Status: Identified
    Update: We've identified a related bottleneck where we're observing network congestion on the backend and we've formulated a plan to attempt to mitigate it. The management plane may still be unstable at this time until we've taken these full mitigation steps.
  • Time: Sept. 5, 2023, 5:31 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 5, 2023, 5:31 p.m.
    Status: Investigating
    Update: We are currently investigating an issue impacting multiple customers' ability to access their management plane instances. Attempts will sometimes result in 502 errors. We will continue to update this post as more details become available.

Updates:

  • Time: Sept. 6, 2023, 11:59 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 6, 2023, 6:42 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 5, 2023, 8:48 p.m.
    Status: Identified
    Update: We've identified a related bottleneck where we're observing network congestion on the backend and we've formulated a plan to attempt to mitigate it. The management plane may still be unstable at this time until we've taken these full mitigation steps.
  • Time: Sept. 5, 2023, 5:31 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 5, 2023, 5:31 p.m.
    Status: Investigating
    Update: We are currently investigating an issue impacting multiple customers' ability to access their management plane instances. Attempts will sometimes result in 502 errors. We will continue to update this post as more details become available.

Updates:

  • Time: July 27, 2023, 9:04 p.m.
    Status: Resolved
    Update: The incident may be considered resolved. No further interruptions have been observed nor reported.
  • Time: July 27, 2023, 8:24 p.m.
    Status: Monitoring
    Update: Our Operations team has taken steps to resolve the issue. No further interruptions are anticipated at this time. Our team will continue to monitor the affected environments.
  • Time: July 27, 2023, 8:22 p.m.
    Status: Identified
    Update: We've identified the issue with the automated DNS component which was causing issues properly synchronizing CNAME records for our Platform9 management plane instances. Our Operations team is taking steps to restore.
  • Time: July 27, 2023, 7:57 p.m.
    Status: Investigating
    Update: We're currently investigating reports of issues related to DNS resolution, especially with regard to the Platform9 management plane endpoint. Hosts may intermittently or temporarily show as disconnected. Cluster workloads should remain unaffected.

Updates:

  • Time: July 27, 2023, 9:04 p.m.
    Status: Resolved
    Update: The incident may be considered resolved. No further interruptions have been observed nor reported.
  • Time: July 27, 2023, 8:24 p.m.
    Status: Monitoring
    Update: Our Operations team has taken steps to resolve the issue. No further interruptions are anticipated at this time. Our team will continue to monitor the affected environments.
  • Time: July 27, 2023, 8:22 p.m.
    Status: Identified
    Update: We've identified the issue with the automated DNS component which was causing issues properly synchronizing CNAME records for our Platform9 management plane instances. Our Operations team is taking steps to restore.
  • Time: July 27, 2023, 7:57 p.m.
    Status: Investigating
    Update: We're currently investigating reports of issues related to DNS resolution, especially with regard to the Platform9 management plane endpoint. Hosts may intermittently or temporarily show as disconnected. Cluster workloads should remain unaffected.

Updates:

  • Time: March 14, 2022, 4:26 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 14, 2022, 2:23 a.m.
    Status: Monitoring
    Update: A fix has been implemented and environments should start recovering soon
  • Time: March 14, 2022, 12:53 a.m.
    Status: Investigating
    Update: We are currently investigating the issue

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Frequently Asked Questions - Platform9

Is there a Platform9 outage?
The current status of Platform9 is: Systems Active
Where can I find the official status page of Platform9?
The official status page for Platform9 is here
How can I get notified if Platform9 is down or experiencing an outage?
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