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Is there an Playvox outage?

Playvox status: Systems Active

Last checked: 3 minutes ago

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Playvox outages and incidents

Outage and incident data over the last 30 days for Playvox.

There have been 0 outages or incidents for Playvox in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Playvox

Outlogger tracks the status of these components for Xero:

Playvox API Active
Playvox CDN Active
SFTP Audios Active
SFTP Files Active
Application/Platform Active
Coaching Active
Learning Active
Motivation Active
Performance Active
Quality Active
Dialpad Active
External Integrations API Active
Five9 Active
Freshdesk Active
Intercom Active
Kustomer Active
LiveChat Active
RingCentral Active
Salesforce Active
ServiceNow Active
Slack Active
Talkdesk Active
Zendesk Active
Component Status
Playvox API Active
Playvox CDN Active
SFTP Audios Active
SFTP Files Active
Active
Application/Platform Active
Coaching Active
Learning Active
Motivation Active
Performance Active
Quality Active
Active
Dialpad Active
External Integrations API Active
Five9 Active
Freshdesk Active
Intercom Active
Kustomer Active
LiveChat Active
RingCentral Active
Salesforce Active
ServiceNow Active
Slack Active
Talkdesk Active
Zendesk Active

Latest Playvox outages and incidents.

View the latest incidents for Playvox and check for official updates:

Updates:

  • Time: June 13, 2023, 9:09 p.m.
    Status: Resolved
    Update: This incident is fully resolved, and our services are back to normal. We appreciate your patience and understanding. If you can continue to see any issues, don't hesitate to get in touch with ou support.
  • Time: June 13, 2023, 8:58 p.m.
    Status: Monitoring
    Update: AWS has fixed the incident on their servers and we have started seeing our services back on track. We continue to monitor it and will post a new update here as soon as it's fully resolved.
  • Time: June 13, 2023, 8:48 p.m.
    Status: Identified
    Update: We are beginning to see an improvement in our services. We are in contact with AWS, which is committed to working towards full recovery as soon as possible.
  • Time: June 13, 2023, 8:15 p.m.
    Status: Identified
    Update: We continue to see our services impacted by the AWS outage. We are exploring all the options to minimize the impact of this outage, but as of now, we are dependent on them to resolve the issue. You can find more information here: https://health.aws.amazon.com/health/status. Appreciate your patience and understanding.
  • Time: June 13, 2023, 7:23 p.m.
    Status: Identified
    Update: We have identified increased latency on our servers, impacting several areas of the platform, such as scorecards, workloads, coaching, reports, and more. A reported incident in the AWS servers caused this partial outage. We're working with them on reestablishing the service as soon as possible.

Updates:

  • Time: June 13, 2023, 9:09 p.m.
    Status: Resolved
    Update: This incident is fully resolved, and our services are back to normal. We appreciate your patience and understanding. If you can continue to see any issues, don't hesitate to get in touch with ou support.
  • Time: June 13, 2023, 8:58 p.m.
    Status: Monitoring
    Update: AWS has fixed the incident on their servers and we have started seeing our services back on track. We continue to monitor it and will post a new update here as soon as it's fully resolved.
  • Time: June 13, 2023, 8:48 p.m.
    Status: Identified
    Update: We are beginning to see an improvement in our services. We are in contact with AWS, which is committed to working towards full recovery as soon as possible.
  • Time: June 13, 2023, 8:15 p.m.
    Status: Identified
    Update: We continue to see our services impacted by the AWS outage. We are exploring all the options to minimize the impact of this outage, but as of now, we are dependent on them to resolve the issue. You can find more information here: https://health.aws.amazon.com/health/status. Appreciate your patience and understanding.
  • Time: June 13, 2023, 7:23 p.m.
    Status: Identified
    Update: We have identified increased latency on our servers, impacting several areas of the platform, such as scorecards, workloads, coaching, reports, and more. A reported incident in the AWS servers caused this partial outage. We're working with them on reestablishing the service as soon as possible.

Updates:

  • Time: March 3, 2023, 9:08 p.m.
    Status: Resolved
    Update: We have resolved the issue and all services have been restored to their normal operation. Our team has worked hard to identify and address the root cause of the problem, and we will continue to monitor the situation closely to ensure that everything remains stable. If you have any questions or concerns, please don't hesitate to contact us. We value your feedback and appreciate your patience during this time.
  • Time: March 3, 2023, 8:19 p.m.
    Status: Investigating
    Update: We're still investigating a degraded performance in the QA module and will report back in one hour. We Appreciate your patience.
  • Time: March 3, 2023, 6:53 p.m.
    Status: Investigating
    Update: We continue to investigate and monitor the performance in the QA Module. We will report back in 30 minutes.
  • Time: March 3, 2023, 6:08 p.m.
    Status: Monitoring
    Update: The performance seems to be restored. We're monitoring our servers and will report back in 30 minutes.
  • Time: March 3, 2023, 5:58 p.m.
    Status: Investigating
    Update: We’re currently experiencing degraded performance with the Quality module. Our team is investigating the issue. Next update in 30 minutes.

Updates:

  • Time: March 3, 2023, 9:08 p.m.
    Status: Resolved
    Update: We have resolved the issue and all services have been restored to their normal operation. Our team has worked hard to identify and address the root cause of the problem, and we will continue to monitor the situation closely to ensure that everything remains stable. If you have any questions or concerns, please don't hesitate to contact us. We value your feedback and appreciate your patience during this time.
  • Time: March 3, 2023, 8:19 p.m.
    Status: Investigating
    Update: We're still investigating a degraded performance in the QA module and will report back in one hour. We Appreciate your patience.
  • Time: March 3, 2023, 6:53 p.m.
    Status: Investigating
    Update: We continue to investigate and monitor the performance in the QA Module. We will report back in 30 minutes.
  • Time: March 3, 2023, 6:08 p.m.
    Status: Monitoring
    Update: The performance seems to be restored. We're monitoring our servers and will report back in 30 minutes.
  • Time: March 3, 2023, 5:58 p.m.
    Status: Investigating
    Update: We’re currently experiencing degraded performance with the Quality module. Our team is investigating the issue. Next update in 30 minutes.

Updates:

  • Time: Nov. 30, 2022, 8:25 p.m.
    Status: Resolved
    Update: We are back to normal operation. Please get in touch with support@playvox.com if you have any questions or need further assistance. We apologize for the inconvenience and appreciate your understanding.
  • Time: Nov. 30, 2022, 8:12 p.m.
    Status: Identified
    Update: We have encountered an error within one of our libraries, and you may experience empty page loading. The team is currently working to fix the issue with highest priority.

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Frequently Asked Questions - Playvox

Is there a Playvox outage?
The current status of Playvox is: Systems Active
Where can I find the official status page of Playvox?
The official status page for Playvox is here
How can I get notified if Playvox is down or experiencing an outage?
To get notified of any status changes to Playvox, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Playvox every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here