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Is there an Playvox outage?

Playvox status: Systems Active

Last checked: 3 minutes ago

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Playvox outages and incidents

Outage and incident data over the last 30 days for Playvox.

There have been 0 outages or incidents for Playvox in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Playvox

Outlogger tracks the status of these components for Xero:

Playvox API Active
Playvox CDN Active
SFTP Audios Active
SFTP Files Active
Application/Platform Active
Coaching Active
Learning Active
Motivation Active
Performance Active
Quality Active
Dialpad Active
External Integrations API Active
Five9 Active
Freshdesk Active
Intercom Active
Kustomer Active
LiveChat Active
RingCentral Active
Salesforce Active
ServiceNow Active
Slack Active
Talkdesk Active
Zendesk Active
Component Status
Playvox API Active
Playvox CDN Active
SFTP Audios Active
SFTP Files Active
Active
Application/Platform Active
Coaching Active
Learning Active
Motivation Active
Performance Active
Quality Active
Active
Dialpad Active
External Integrations API Active
Five9 Active
Freshdesk Active
Intercom Active
Kustomer Active
LiveChat Active
RingCentral Active
Salesforce Active
ServiceNow Active
Slack Active
Talkdesk Active
Zendesk Active

Latest Playvox outages and incidents.

View the latest incidents for Playvox and check for official updates:

Updates:

  • Time: Oct. 27, 2021, 11:54 p.m.
    Status: Resolved
    Update: The SFTP Audio server is fully operational now. We're truly sorry for this incident. If you're still experiencing an issue, please contact [email protected].
  • Time: Oct. 27, 2021, 10:52 p.m.
    Status: Identified
    Update: We have identified an expected volume of traffic on our SFTP server, affecting its performance. We're working to restore its full capacity shortly.

Updates:

  • Time: Aug. 6, 2021, 12:34 p.m.
    Status: Resolved
    Update: The fix for this issue has been completed and any evaluation submitted from now on will have the correct calculation. Thank you very much for bearing with us on this, and if you're still encountering any trouble, let us know at [email protected].
  • Time: Aug. 6, 2021, 12:27 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 6, 2021, 11:06 a.m.
    Status: Identified
    Update: We've started to release a fix for this issue and it may take an hour to full resolution. We appreciate your patience and understanding.
  • Time: Aug. 6, 2021, 9:36 a.m.
    Status: Identified
    Update: We have identified the root cause of the issue and we're working to resolve it. We will get back as soon as we have more information.
  • Time: Aug. 6, 2021, 8:26 a.m.
    Status: Investigating
    Update: We have a few customers reporting an issue while submitting an evaluation. We're currently investigating the issue. We'll update the status here as soon as we have more information. We're truly sorry about that.

Updates:

  • Time: Aug. 6, 2021, 12:34 p.m.
    Status: Resolved
    Update: The fix for this issue has been completed and any evaluation submitted from now on will have the correct calculation. Thank you very much for bearing with us on this, and if you're still encountering any trouble, let us know at [email protected].
  • Time: Aug. 6, 2021, 12:27 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 6, 2021, 11:06 a.m.
    Status: Identified
    Update: We've started to release a fix for this issue and it may take an hour to full resolution. We appreciate your patience and understanding.
  • Time: Aug. 6, 2021, 9:36 a.m.
    Status: Identified
    Update: We have identified the root cause of the issue and we're working to resolve it. We will get back as soon as we have more information.
  • Time: Aug. 6, 2021, 8:26 a.m.
    Status: Investigating
    Update: We have a few customers reporting an issue while submitting an evaluation. We're currently investigating the issue. We'll update the status here as soon as we have more information. We're truly sorry about that.

Updates:

  • Time: July 13, 2021, 9 p.m.
    Status: Resolved
    Update: The latency loading interactions and uploading files via FTP are now resolved. Thank you very much for bearing with us on this, and if you're still encountering any trouble, let us know at [email protected].
  • Time: July 13, 2021, 8:46 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 13, 2021, 8:16 p.m.
    Status: Identified
    Update: We have identified that a partial outage in our database provider is generating latency and failure on some of our processes. We will get back as soon as we have more information.
  • Time: July 13, 2021, 8:03 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 13, 2021, 7:52 p.m.
    Status: Investigating
    Update: We have reports that some customers are experiencing slow responses in loading interaction in Playvox. We are investigating, and we'll be back with an update as soon as we have more information. Thank you for bearing with us.

Updates:

  • Time: July 13, 2021, 9 p.m.
    Status: Resolved
    Update: The latency loading interactions and uploading files via FTP are now resolved. Thank you very much for bearing with us on this, and if you're still encountering any trouble, let us know at [email protected].
  • Time: July 13, 2021, 8:46 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 13, 2021, 8:16 p.m.
    Status: Identified
    Update: We have identified that a partial outage in our database provider is generating latency and failure on some of our processes. We will get back as soon as we have more information.
  • Time: July 13, 2021, 8:03 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 13, 2021, 7:52 p.m.
    Status: Investigating
    Update: We have reports that some customers are experiencing slow responses in loading interaction in Playvox. We are investigating, and we'll be back with an update as soon as we have more information. Thank you for bearing with us.

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Frequently Asked Questions - Playvox

Is there a Playvox outage?
The current status of Playvox is: Systems Active
Where can I find the official status page of Playvox?
The official status page for Playvox is here
How can I get notified if Playvox is down or experiencing an outage?
To get notified of any status changes to Playvox, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Playvox every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here