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Is there an Plivo outage?

Plivo status: Systems Active

Last checked: 11 minutes ago

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Plivo outages and incidents

Outage and incident data over the last 30 days for Plivo.

There have been 8 outages or incidents for Plivo in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Plivo

Outlogger tracks the status of these components for Xero:

Account & Phone Number APIs Active
Console Active
Number Lookup API Active
Payments and Billing Active
PHLO Active
Support Ticketing System Active
Longcode SMS, USA & Canada Active
MMS, USA & Canada Active
Shortcode SMS, USA & Canada Active
SMS, Africa Active
SMS, Asia Active
SMS, Europe Active
SMS, Mexico & South America Active
SMS, Oceania Active
Toll-free SMS, USA & Canada Active
Voice, Africa Active
Voice, Asia Active
Voice, Europe Active
Voice, North America Active
Voice, Oceania Active
Voice, South America Active
SIP Trunking, Africa Active
SIP Trunking, Asia Active
SIP Trunking, Europe Active
SIP Trunking, North America Active
SIP Trunking, Oceania Active
SIP Trunking, South America Active
MMS API Active
Powerpack MMS Active
Powerpack SMS Active
SMS API Active
Answering Machine detection Active
BYOC Active
CDR (Call Detail Records) Active
Client Calls (Browser & Mobile) Active
Conference Active
Endpoint calls (SIP) Active
PSTN Calls Active
Recordings Active
REST APIs and XML Active
Speech Recognition Active
Text-to-Speech Active
Transcription Active
SIP Trunking Active
Component Status
Account & Phone Number APIs Active
Console Active
Number Lookup API Active
Payments and Billing Active
PHLO Active
Support Ticketing System Active
Active
Longcode SMS, USA & Canada Active
MMS, USA & Canada Active
Shortcode SMS, USA & Canada Active
SMS, Africa Active
SMS, Asia Active
SMS, Europe Active
SMS, Mexico & South America Active
SMS, Oceania Active
Toll-free SMS, USA & Canada Active
Active
Voice, Africa Active
Voice, Asia Active
Voice, Europe Active
Voice, North America Active
Voice, Oceania Active
Voice, South America Active
Active
SIP Trunking, Africa Active
SIP Trunking, Asia Active
SIP Trunking, Europe Active
SIP Trunking, North America Active
SIP Trunking, Oceania Active
SIP Trunking, South America Active
Active
MMS API Active
Powerpack MMS Active
Powerpack SMS Active
SMS API Active
Active
Answering Machine detection Active
BYOC Active
CDR (Call Detail Records) Active
Client Calls (Browser & Mobile) Active
Conference Active
Endpoint calls (SIP) Active
PSTN Calls Active
Recordings Active
REST APIs and XML Active
Speech Recognition Active
Text-to-Speech Active
Transcription Active
Active
SIP Trunking Active

Latest Plivo outages and incidents.

View the latest incidents for Plivo and check for official updates:

Updates:

  • Time: Oct. 2, 2024, 1:03 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 1, 2024, 7:51 p.m.
    Status: Investigating
    Update: Dear Valued Customer, One of our carrier partners is currently experiencing delays in provisioning new campaigns. This may affect any new campaign registrations under 10DLC in the US, causing potential issues when linking numbers to your 10DLC campaign. Please note that existing campaigns will not be impacted. We are working with our carrier partner to resolve this issue as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/hc/en-us #73774

Updates:

  • Time: Oct. 1, 2024, 7:41 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 1, 2024, 7:41 p.m.
    Status: Monitoring
    Update: Our engineers have confirmed that the services have been restored and are working normally. The issue was automatically detected and resolved by our monitoring system, and all systems are now fully operational. We will continue to monitor the situation and provide another update as soon as possible.
  • Time: Oct. 1, 2024, 7:40 p.m.
    Status: Investigating
    Update: Dear Valued Customer, We experienced intermittent request timeouts on SMS/MMS/Verify requests from one of our instances due to an infrastructure failure on our cloud platform. We are actively working with our engineers to get this issue resolved as soon as possible. If you have any questions or need further assistance, please don't hesitate to contact Plivo Support through our Support Portal(https://support.plivo.com/hc/en-us).

Updates:

  • Time: Oct. 1, 2024, 6:31 p.m.
    Status: Resolved
    Update: Dear Valued Customer, On 1st October 2024, between 13:35 UTC and 13:38 UTC, we experienced intermittent request timeouts on SMS/MMS/Verify requests from one of our instances due to an infrastructure failure on our cloud platform. The issue was automatically detected and resolved by our monitoring system, and all systems are now fully operational. If you have any questions or need further assistance, please don't hesitate to contact Plivo Support through our Support Portal(https://support.plivo.com/hc/en-us).

Updates:

  • Time: Oct. 1, 2024, 12:17 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 30, 2024, 10:38 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Sept. 30, 2024, 10:11 p.m.
    Status: Monitoring
    Update: Our carrier partner have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
  • Time: Sept. 30, 2024, 7:30 p.m.
    Status: Investigating
    Update: Dear Valued Customer, One of our carrier partners is currently observing Inbound/Outbound toll-free SMS & MMS delivery delays towards Verizon phone numbers in the US region. All other services are operating normally. We are actively working with our carrier to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/hc/en-us #73599

Updates:

  • Time: Sept. 27, 2024, 11:27 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 27, 2024, 1:57 a.m.
    Status: Investigating
    Update: Dear Valued Customer, One of our carrier partners is currently experiencing delays in provisioning new campaigns. This may affect any new campaign registrations under 10DLC in the US, causing potential issues when linking numbers to your 10DLC campaign. Please note that existing campaigns will not be impacted. We are working with our carrier partner to resolve this issue as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/hc/en-us #73412

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Frequently Asked Questions - Plivo

Is there a Plivo outage?
The current status of Plivo is: Systems Active
Where can I find the official status page of Plivo?
The official status page for Plivo is here
How can I get notified if Plivo is down or experiencing an outage?
To get notified of any status changes to Plivo, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Plivo every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Plivo do?
Plivo's platform offers SMS and Voice APIs for businesses to connect with customers worldwide. Sign up for free.

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