Is there an Polly outage?

Polly status: Systems Active

Last checked: 4 minutes ago

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Polly outages and incidents

Outage and incident data over the last 30 days for Polly.

There have been 0 outages or incidents for Polly in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Polly

Outlogger tracks the status of these components for Xero:

API Active
Microsoft Teams App Active
Microsoft Teams Tab Active
Slack App Active
Slack Apps/Integrations Active
Slack Web App Active
Zoom App Active
Component Status
API Active
Microsoft Teams App Active
Microsoft Teams Tab Active
Slack App Active
Slack Apps/Integrations Active
Slack Web App Active
Zoom App Active

Latest Polly outages and incidents.

View the latest incidents for Polly and check for official updates:

Updates:

  • Time: Nov. 27, 2023, 3:27 p.m.
    Status: Resolved
    Update: Slack Polly is back to normal. Issue was resolved.
  • Time: Nov. 27, 2023, 3:21 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 27, 2023, 3:21 p.m.
    Status: Investigating
    Update: Some Polly for Slack users are experiencing intermittent access to the Slack web app. We are currently investigating this issue.

Updates:

  • Time: Nov. 6, 2023, 4:25 p.m.
    Status: Resolved
    Update: Issue resolved. Slack services are back to normal.
  • Time: Nov. 6, 2023, 4:13 p.m.
    Status: Monitoring
    Update: The issue was identified and we are monitoring services.
  • Time: Nov. 6, 2023, 3:09 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 6, 2023, 3:08 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Oct. 5, 2023, 5:01 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 4, 2023, 9:26 p.m.
    Status: Investigating
    Update: Pollly on Microsoft Teams web voting is currently experiencing a problem loading the page. After users are being asked to login, they are seeing a 'loading...' message that does not bring up the survey or poll. We are investing the cause of this issue and working to resolve it as soon as possible. We will provide updates as soon as we have them.

Updates:

  • Time: Sept. 27, 2023, 8:42 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 27, 2023, 8:38 p.m.
    Status: Monitoring
    Update: Responses for surveys in the web app dashboard are fully recovered. Polls were not impacted by this bug.
  • Time: Sept. 27, 2023, 8:04 p.m.
    Status: Identified
    Update: On September 27, 2023 at 12:03am PST a bug was introduced during a code deployment that impacted responses to surveys. The result of this bug is missing reported responses in the web app dashboard. A rollback of the deployment was completed a 2:00am PST.
  • Time: Sept. 27, 2023, 6:16 p.m.
    Status: Investigating
    Update: We are continuing to investigate the issue. We have also started a process to recover results to correctly populate the web app dashboard.
  • Time: Sept. 27, 2023, 4:46 p.m.
    Status: Investigating
    Update: We are currently experiencing an operational issue where some responses for some customers are not showing up in Polly for Slack. We are investigating the issue and will update as soon as we have more information.

Updates:

  • Time: Aug. 2, 2023, 8:07 p.m.
    Status: Resolved
    Update: Slack resolved their issues around 11:32am PDT, and Polly operations also resolved.
  • Time: Aug. 2, 2023, 4:41 p.m.
    Status: Identified
    Update: Currently known impacted areas for Polly for Slack users: any area where Polly uses Slack authentication (ie: Logging into the web application, or using a web link for pollys) having channels and channel members be up to date updating the response count for pollys
  • Time: Aug. 2, 2023, 4:41 p.m.
    Status: Monitoring
    Update: We are monitoring Slack for updates.
  • Time: Aug. 2, 2023, 4:40 p.m.
    Status: Investigating
    Update: Slack is currently having some issues with messaging, workflows, and general connection issues. This will impact Polly for Slack. You can view Slack's service status page here: https://status.slack.com/

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Frequently Asked Questions - Polly

Is there a Polly outage?
The current status of Polly is: Systems Active
Where can I find the official status page of Polly?
The official status page for Polly is here
How can I get notified if Polly is down or experiencing an outage?
To get notified of any status changes to Polly, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Polly every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Polly do?
Facilitate team collaboration and communication with features like polls, surveys, Q&A, suggestion boxes, and team building activities.

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