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Is there an Postscript outage?

Postscript status: Systems Active

Last checked: 4 minutes ago

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Postscript outages and incidents

Outage and incident data over the last 30 days for Postscript.

There have been 0 outages or incidents for Postscript in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Postscript

Outlogger tracks the status of these components for Xero:

Postscript API Active
Postscript Web Application (app.postscript.io) Active
SMS Sales Product Active
Component Status
Postscript API Active
Postscript Web Application (app.postscript.io) Active
SMS Sales Product Active

Latest Postscript outages and incidents.

View the latest incidents for Postscript and check for official updates:

Updates:

  • Time: March 12, 2024, 10:29 p.m.
    Status: Resolved
    Update: We are aware of a system-wide issue that was affecting the account states and not allowing customers to send messages. We quickly identified the issue and implemented a fix. If you have any questions about this issue, please reach out to [email protected].

Updates:

  • Time: Jan. 4, 2024, 7:34 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 4, 2024, 7:34 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 4, 2024, 7:27 p.m.
    Status: Monitoring
    Update: Jan 4th, 2024 Around 11 AM MST, a small portion of the city of Phoenix experienced a temporary WiFi outage, which is where our Sales Associates are located, leading to delays in response time for our customers. This outage continued for the rest of the business day. As of 9 AM MST on Jan 5th, our team is operating at full capacity again, and we are actively working on clearing the backlog of messages accumulated during the outage.
  • Time: Jan. 4, 2024, 7:27 p.m.
    Status: Monitoring
    Update: Jan 4th, 2024 Around 11 AM MST, a small portion of the city of Phoenix experienced a temporary WiFi outage, which is where our Sales Associates are located, leading to delays in response time for our customers. This outage continued for the rest of the business day. As of 9 AM MST on Jan 5th, our team is operating at full capacity again, and we are actively working on clearing the backlog of messages accumulated during the outage.

Updates:

  • Time: Nov. 25, 2023, 7:33 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 25, 2023, 3:23 a.m.
    Status: Investigating
    Update: We have resolved this issue
  • Time: Nov. 24, 2023, 6:14 p.m.
    Status: Investigating
    Update: We are currently seeing an expected peak sending volume, and as a result, Postscript and cellular carrier networks are experiencing some delays. We’re resolving all delays and can confirm all messages will be delivered. During peak send times (Black Friday and Cyber Monday) we recommend sending an SMS (plain text) over MMS (images and gifs) and campaigns over campaign flows for optimal delivery.

Updates:

  • Time: Nov. 25, 2023, 7:33 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 25, 2023, 3:23 a.m.
    Status: Investigating
    Update: We have resolved this issue
  • Time: Nov. 24, 2023, 6:14 p.m.
    Status: Investigating
    Update: We are currently seeing an expected peak sending volume, and as a result, Postscript and cellular carrier networks are experiencing some delays. We’re resolving all delays and can confirm all messages will be delivered. During peak send times (Black Friday and Cyber Monday) we recommend sending an SMS (plain text) over MMS (images and gifs) and campaigns over campaign flows for optimal delivery.

Updates:

  • Time: Sept. 12, 2023, 10:51 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 12, 2023, 10:51 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 12, 2023, 9:53 p.m.
    Status: Investigating
    Update: We are currently investigating an issue causing degraded performance.
  • Time: Sept. 12, 2023, 9:53 p.m.
    Status: Investigating
    Update: We are currently investigating an issue causing degraded performance.

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Frequently Asked Questions - Postscript

Is there a Postscript outage?
The current status of Postscript is: Systems Active
Where can I find the official status page of Postscript?
The official status page for Postscript is here
How can I get notified if Postscript is down or experiencing an outage?
To get notified of any status changes to Postscript, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Postscript every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Postscript do?
Postscript enables businesses to connect with customers at every touchpoint, fostering lasting relationships. Sign up for a free trial now.

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