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Is there an Postscript outage?

Postscript status: Systems Active

Last checked: 8 minutes ago

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Postscript outages and incidents

Outage and incident data over the last 30 days for Postscript.

There have been 0 outages or incidents for Postscript in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Postscript

Outlogger tracks the status of these components for Xero:

Postscript API Active
Postscript Web Application (app.postscript.io) Active
SMS Sales Product Active
Component Status
Postscript API Active
Postscript Web Application (app.postscript.io) Active
SMS Sales Product Active

Latest Postscript outages and incidents.

View the latest incidents for Postscript and check for official updates:

Updates:

  • Time: Aug. 17, 2023, 5:50 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 17, 2023, 5:27 p.m.
    Status: Identified
    Update: We have identified an issue and are working on a fix.

Updates:

  • Time: Aug. 17, 2023, 5:50 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 17, 2023, 5:27 p.m.
    Status: Identified
    Update: We have identified an issue and are working on a fix.

Updates:

  • Time: Aug. 16, 2023, 8:02 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 16, 2023, 6:45 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being worked on.

Updates:

  • Time: Aug. 16, 2023, 8:02 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 16, 2023, 6:45 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being worked on.

Updates:

  • Time: June 13, 2023, 10:14 p.m.
    Status: Resolved
    Update: This incident is now resolved. Delayed application tasks have recovered successfully, and the application is functioning as expected.
  • Time: June 13, 2023, 9:57 p.m.
    Status: Monitoring
    Update: Our third-party cloud service provider (AWS) has resolved the root cause of the issue. Most of the application is now functioning as expected. Legacy Campaign and Automation sending, Segment creation, and Analytics calculations are now operational and rapidly catching up on delays. We are continuing to monitor the situation closely as the application recovers.
  • Time: June 13, 2023, 9:07 p.m.
    Status: Identified
    Update: Our third-party cloud service provider (AWS) is beginning to stabilize impacted services. Popups, Shopify webhook ingestion, and the External API are now operating normally. Legacy Campaign and Automation sending, Segment creation, and Analytics calculations are still experiencing outages.
  • Time: June 13, 2023, 7:54 p.m.
    Status: Identified
    Update: Due to ongoing issues with our third-party cloud service provider (AWS), Postscript popups are not visible for a majority of stores.
  • Time: June 13, 2023, 7:43 p.m.
    Status: Identified
    Update: Our third-party cloud service provider (AWS) has identified the root cause of the issue and are working towards a resolution.
  • Time: June 13, 2023, 7:42 p.m.
    Status: Investigating
    Update: Due to an issue with a third-party cloud service provider (AWS), we are currently experiencing degraded service to message sending, Shopify webhook ingestion, analytics, and our external API. The app (app.postscript.io) is still functional, though some features may be impacted. Flow Campaigns are unaffected.

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Frequently Asked Questions - Postscript

Is there a Postscript outage?
The current status of Postscript is: Systems Active
Where can I find the official status page of Postscript?
The official status page for Postscript is here
How can I get notified if Postscript is down or experiencing an outage?
To get notified of any status changes to Postscript, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Postscript every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Postscript do?
Postscript enables businesses to connect with customers at every touchpoint, fostering lasting relationships. Sign up for a free trial now.

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