Instructure outages and incidents
Outage and incident data over the last 30 days for Instructure.
There have been 4 outages or incidents for Instructure in the last 30 days.
Severity Breakdown:
None: 1
Minor: 3
Major: 0
Critical: 0
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Latest Instructure outages and incidents.
View the latest incidents for Instructure and check for official updates:
Catalog historical Analytics may not be available
Description: This incident has been resolved and the data is being restored over time.
Status: Resolved
Impact: Minor | Started At: June 12, 2024, 9:55 p.m.
Updates:
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Time: June 13, 2024, 1:24 a.m.Status: ResolvedUpdate: This incident has been resolved and the data is being restored over time.
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Time: June 13, 2024, 1:05 a.m.Status: IdentifiedUpdate: We are continuing to work on a fix for this issue.
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Time: June 13, 2024, 12:50 a.m.Status: IdentifiedUpdate: We are continuing to work on a fix for this issue.
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Time: June 13, 2024, 12:35 a.m.Status: IdentifiedUpdate: We are continuing to work on a fix for this issue.
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Time: June 13, 2024, 12:21 a.m.Status: IdentifiedUpdate: We are continuing to work on a fix for this issue.
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Time: June 13, 2024, 12:06 a.m.Status: IdentifiedUpdate: We are continuing to work on a fix for this issue.
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Time: June 12, 2024, 11:51 p.m.Status: IdentifiedUpdate: We are continuing to work on a fix for this issue.
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Time: June 12, 2024, 11:36 p.m.Status: IdentifiedUpdate: We are continuing to work on a fix for this issue.
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Time: June 12, 2024, 11:20 p.m.Status: IdentifiedUpdate: We are continuing to work on a fix for this issue.
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Time: June 12, 2024, 11:07 p.m.Status: IdentifiedUpdate: We are continuing to work on a fix for this issue.
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Time: June 12, 2024, 10:52 p.m.Status: IdentifiedUpdate: We are continuing to work on a fix for this issue.
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Time: June 12, 2024, 10:37 p.m.Status: IdentifiedUpdate: We are continuing to work on a fix for this issue.
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Time: June 12, 2024, 10:22 p.m.Status: IdentifiedUpdate: The issue has been identified and a fix is being implemented.
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Time: June 12, 2024, 10:10 p.m.Status: InvestigatingUpdate: We are continuing to investigate this issue.
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Time: June 12, 2024, 9:55 p.m.Status: InvestigatingUpdate: We are currently investigating this issue.
Users may have experienced the error "This website is under heavy load" in Canvas.
Description: This incident has been resolved.
Status: Resolved
Impact: None | Started At: June 12, 2024, 5:25 p.m.
Updates:
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Time: June 12, 2024, 6:07 p.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: June 12, 2024, 5:56 p.m.Status: IdentifiedUpdate: We are continuing to work on a fix for this issue.
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Time: June 12, 2024, 5:41 p.m.Status: IdentifiedUpdate: We are continuing to work on a fix for this issue.
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Time: June 12, 2024, 5:27 p.m.Status: IdentifiedUpdate: The issue has been identified and a fix is being implemented.
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Time: June 12, 2024, 5:26 p.m.Status: InvestigatingUpdate: We are continuing to investigate this issue.
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Time: June 12, 2024, 5:25 p.m.Status: InvestigatingUpdate: We are currently investigating this issue.
CanvaDocs is not returning previews for users in Singapore
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: June 6, 2024, 2:04 a.m.
Updates:
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Time: June 6, 2024, 8:58 a.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: June 6, 2024, 2:04 a.m.Status: InvestigatingUpdate: We are currently investigating this issue.
Video file uploads having increased time to process when using Studio
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: June 5, 2024, 5:15 p.m.
Updates:
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Time: June 5, 2024, 5:49 p.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: June 5, 2024, 5:44 p.m.Status: MonitoringUpdate: A fix has been implemented and we are monitoring the results.
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Time: June 5, 2024, 5:42 p.m.Status: IdentifiedUpdate: The issue has been identified and a fix is being implemented.
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Time: June 5, 2024, 5:17 p.m.Status: InvestigatingUpdate: We are continuing to investigate this issue.
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Time: June 5, 2024, 5:15 p.m.Status: InvestigatingUpdate: We are currently investigating this issue.
Some users in the United States are not able to access tables in Canvas Catalog
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: May 31, 2024, 11:07 p.m.
Updates:
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Time: June 1, 2024, 12:49 a.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: May 31, 2024, 11:07 p.m.Status: InvestigatingUpdate: We are currently investigating this issue.
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Frequently Asked Questions - Instructure
Is there a Instructure outage?
The current status of Instructure is: Systems Active
Where can I find the official status page of Instructure?
The official status page for Instructure is
here
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What does Instructure do?
Instructure's Canvas LMS is a widely used educational software for schools and universities. Explore the benefits of the Instructure learning platform.