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Is there an PFL.com outage?

PFL.com status: Systems Active

Last checked: 8 minutes ago

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PFL.com outages and incidents

Outage and incident data over the last 30 days for PFL.com.

There have been 1 outages or incidents for PFL.com in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for PFL.com

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Component Status

Latest PFL.com outages and incidents.

View the latest incidents for PFL.com and check for official updates:

Updates:

  • Time: Sept. 20, 2021, 5 p.m.
    Status: Resolved
    Update: We received word from Blackhawk that this issue is now resolved.
  • Time: Sept. 16, 2021, 3:25 p.m.
    Status: Identified
    Update: We are receiving insufficient funds errors placing orders against catalog 95002421. This started on Tuesday, 9/14, we have verified that the account associated with that catalog has sufficient funds to cover the costs of the cards. We have opened two different support cases with Blackhawk to get their assistance in resolving the issue. Once the problem has been fixed, further communication will be sent out so that PFL can assist our customers with identifying impacted orders/redemption requests.

Updates:

  • Time: Sept. 20, 2021, 5 p.m.
    Status: Resolved
    Update: We received word from Blackhawk that this issue is now resolved.
  • Time: Sept. 16, 2021, 3:25 p.m.
    Status: Identified
    Update: We are receiving insufficient funds errors placing orders against catalog 95002421. This started on Tuesday, 9/14, we have verified that the account associated with that catalog has sufficient funds to cover the costs of the cards. We have opened two different support cases with Blackhawk to get their assistance in resolving the issue. Once the problem has been fixed, further communication will be sent out so that PFL can assist our customers with identifying impacted orders/redemption requests.

Updates:

  • Time: July 22, 2021, 4:23 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 22, 2021, 3:29 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring results.
  • Time: July 22, 2021, 3:23 p.m.
    Status: Identified
    Update: We have identified a database issue affecting orders coming in and are actively working on a resolution.

Updates:

  • Time: July 22, 2021, 4:23 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 22, 2021, 3:29 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring results.
  • Time: July 22, 2021, 3:23 p.m.
    Status: Identified
    Update: We have identified a database issue affecting orders coming in and are actively working on a resolution.

Updates:

  • Time: May 12, 2021, 1:53 p.m.
    Status: Resolved
    Update: Salesforce has resolved their outage. All related PFL services are operational.
  • Time: May 11, 2021, 10:04 p.m.
    Status: Investigating
    Update: Salesforce is experiencing a major outage impacting any PFL applications embedded within Salesforce instances. Salesforce Marketing Cloud is currently functional and not impacted by the outage. Impacted PFL applications are: TMA 1.75, legacy SF TMA, legacy SF SwagIQ, SwagIQ 2.0, and SF embedded PMCs. Stand-alone PMCs are not impacted.

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Frequently Asked Questions - PFL.com

Is there a PFL.com outage?
The current status of PFL.com is: Systems Active
Where can I find the official status page of PFL.com?
The official status page for PFL.com is here
How can I get notified if PFL.com is down or experiencing an outage?
To get notified of any status changes to PFL.com, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of PFL.com every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does PFL.com do?
A comprehensive solution that automates and personalizes direct mail programs to enhance engagement.

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