Is there an ProDeal360 outage?

ProDeal360 status: Systems Active

Last checked: 2 minutes ago

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ProDeal360 outages and incidents

Outage and incident data over the last 30 days for ProDeal360.

There have been 0 outages or incidents for ProDeal360 in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for ProDeal360

Outlogger tracks the status of these components for Xero:

EU Active
Core Application Active
Component Status
EU Active
Active
Core Application Active

Latest ProDeal360 outages and incidents.

View the latest incidents for ProDeal360 and check for official updates:

Updates:

  • Time: Dec. 8, 2021, 1:49 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 7, 2021, 10:24 p.m.
    Status: Monitoring
    Update: We are continuing to monitor AWS as they fully recover.
  • Time: Dec. 7, 2021, 5:12 p.m.
    Status: Monitoring
    Update: Our service provider, Amazon Web Services (AWS) is currently reporting connectivity issues which may impact the performance of ProDeal. We will continue to monitor the situation.

Updates:

  • Time: March 1, 2021, 8:49 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 1, 2021, 6:52 p.m.
    Status: Identified
    Update: We've identified the issue and the fix is being release now.
  • Time: March 1, 2021, 6:03 p.m.
    Status: Investigating
    Update: We have noticed Increased error rates and timeouts. We are currently investigating this issue.
  • Time: March 1, 2021, 5:41 p.m.
    Status: Monitoring
    Update: We're seeing reduced errors and traffic is flowing as expected. We'll continue monitoring the stability throughout the day.
  • Time: March 1, 2021, 5:13 p.m.
    Status: Investigating
    Update: ProDeal is experiencing elevated errors and timeouts. This is impacting the ability for some users to access the system.

Updates:

  • Time: Jan. 15, 2021, 9:29 p.m.
    Status: Resolved
    Update: Some users experienced intermittent 502 or 504 Bad Gateway errors when visiting ProDeal. We've identified the root cause and have implemented a fix. All systems have been restored.

Updates:

  • Time: Jan. 15, 2021, 9:26 p.m.
    Status: Resolved
    Update: Some users experienced intermittent 502 or 504 Bad Gateway errors when visiting ProDeal from 2:30pm - 2:45pm. All systems have been restored.

Updates:

  • Time: Nov. 25, 2020, 11:27 p.m.
    Status: Resolved
    Update: Our third party provider has resolved the issues on their end. All ProDeal services are operational.
  • Time: Nov. 25, 2020, 5:23 p.m.
    Status: Monitoring
    Update: A fix has been implemented allowing users to authenticate, create accounts, and reset passwords. We are still investigating an issue that is affecting users who try to log in using SSO.
  • Time: Nov. 25, 2020, 4:43 p.m.
    Status: Identified
    Update: We've identified the cause and are actively working on a work around while AWS resolves their outage.
  • Time: Nov. 25, 2020, 4:02 p.m.
    Status: Investigating
    Update: We are currently investigating an issue our Third Party provider (AWS) is experiencing that is causing some logins on ProDeal to fail or receive an error.

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Frequently Asked Questions - ProDeal360

Is there a ProDeal360 outage?
The current status of ProDeal360 is: Systems Active
Where can I find the official status page of ProDeal360?
The official status page for ProDeal360 is here
How can I get notified if ProDeal360 is down or experiencing an outage?
To get notified of any status changes to ProDeal360, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of ProDeal360 every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here