Is there an Productboard outage?

Productboard status: Systems Active

Last checked: 12 minutes ago

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Productboard outages and incidents

Outage and incident data over the last 30 days for Productboard.

There have been 1 outages or incidents for Productboard in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Productboard

Outlogger tracks the status of these components for Xero:

Email delivery Active
Integrations & APIs Active
Web application Active
Intercom Intercom APIs Active
Intercom Intercom Webhooks Active
Slack Apps/Integrations Active
Stripe API Active
Stripe Webhooks Active
Pusher Channels REST API Active
Pusher Channels WebSocket client API Active
Component Status
Email delivery Active
Integrations & APIs Active
Web application Active
Active
Intercom Intercom APIs Active
Intercom Intercom Webhooks Active
Slack Apps/Integrations Active
Active
Stripe API Active
Stripe Webhooks Active
Active
Pusher Channels REST API Active
Pusher Channels WebSocket client API Active

Latest Productboard outages and incidents.

View the latest incidents for Productboard and check for official updates:

Updates:

  • Time: Sept. 20, 2024, 4:51 p.m.
    Status: Resolved
    Update: We have identified the cause of this issue and the team have pushed a fix. If you are still encountering issues, please reach out to support@productboard.com. Thank you for your patience.
  • Time: Sept. 20, 2024, 3:56 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is on the way.
  • Time: Sept. 20, 2024, 3:47 p.m.
    Status: Investigating
    Update: Currently, updates on sub-features are not syncing between JIRA and Productboard. Our team is aware of the issue and actively working to resolve it

Updates:

  • Time: Aug. 20, 2024, 8:41 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 20, 2024, 7:46 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 20, 2024, 6:50 p.m.
    Status: Identified
    Update: Due to degraded performance in provisioning, new signups may experience issues accessing Productboard. We are actively working on resolving this, and we apologize for any inconvenience.

Updates:

  • Time: June 27, 2024, 4:47 p.m.
    Status: Resolved
    Update: This issue has now been resolved. You should now be able to load all new board types. Thank you for your patience and understanding.
  • Time: June 27, 2024, 3:16 p.m.
    Status: Identified
    Update: Customers are unable to load new board types (Grid, Timeline - Beta) in their workspace. The issue is identified and our team is working on a fix. Non-Beta Feature boards and Roadmaps should not be affected.

Updates:

  • Time: June 19, 2024, 3:12 p.m.
    Status: Resolved
    Update: The productboard.com (main app) was unavailable for short periods of several minutes at 1:30 PM CEST, 2:15 PM CEST, and 3:15 PM CEST due to spikes in requests on the backend. The issue is completely mitigated now.
  • Time: June 19, 2024, 2:14 p.m.
    Status: Monitoring
    Update: The issue is mitigated and the team is currently monitoring it to ensure stability.
  • Time: June 19, 2024, 12:06 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: June 19, 2024, 11:46 a.m.
    Status: Investigating
    Update: We're currently facing an issue with loading boards, which results in an "Uh oh! We had trouble loading the data" error. This is being investigated and we will provide a status update once we have more information.

Updates:

  • Time: June 13, 2024, 10:51 a.m.
    Status: Resolved
    Update: We have resolved the issue by deploying a hot fix. Thank you for your patience while we worked on this issue.
  • Time: June 13, 2024, 10:19 a.m.
    Status: Investigating
    Update: We are currently investigating an issue where users are unable to create new feature and roadmap views. We apologize for the inconvenience caused. We will share updates on this page as they become available.

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Frequently Asked Questions - Productboard

Is there a Productboard outage?
The current status of Productboard is: Systems Active
Where can I find the official status page of Productboard?
The official status page for Productboard is here
How can I get notified if Productboard is down or experiencing an outage?
To get notified of any status changes to Productboard, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Productboard every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Productboard do?
Productboard is a comprehensive product management software suite that aids in understanding customer needs, prioritizing features, and aligning teams. Includes a free 15-day trial.

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