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Is there an Productiv outage?

Productiv status: Systems Active

Last checked: 4 minutes ago

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Productiv outages and incidents

Outage and incident data over the last 30 days for Productiv.

There have been 0 outages or incidents for Productiv in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Productiv

Outlogger tracks the status of these components for Xero:

Application Active
Component Status
Application Active

Latest Productiv outages and incidents.

View the latest incidents for Productiv and check for official updates:

Updates:

  • Time: April 7, 2022, 9:04 p.m.
    Status: Resolved
    Update: SSO logins have been restored. Productiv is fully operational.
  • Time: April 7, 2022, 8:42 p.m.
    Status: Identified
    Update: Engineering has identified the root cause. Deployment to production underway. ETA: 2:00 pm
  • Time: April 7, 2022, 8:19 p.m.
    Status: Investigating
    Update: We are currently experiencing an increased number of failures for SSO based logins. User name/password based logins continue to work. Our Engineering team is investigating and will provide further updates as we have them.

Updates:

  • Time: Sept. 1, 2021, 12:21 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 1, 2021, 12:09 a.m.
    Status: Monitoring
    Update: We have pushed out a fix and we are actively monitoring the results.
  • Time: Aug. 31, 2021, 10:56 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Aug. 31, 2021, 7:39 p.m.
    Status: Identified
    Update: We have applied mitigation on the product. The product is loading more reliably now, though some functionality may still not work properly.
  • Time: Aug. 31, 2021, 7:25 p.m.
    Status: Investigating
    Update: We are experiencing higher than normal latency, and the product is failing to load intermittently. We are investigating the root cause.

Updates:

  • Time: Sept. 1, 2021, 12:21 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 1, 2021, 12:09 a.m.
    Status: Monitoring
    Update: We have pushed out a fix and we are actively monitoring the results.
  • Time: Aug. 31, 2021, 10:56 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Aug. 31, 2021, 7:39 p.m.
    Status: Identified
    Update: We have applied mitigation on the product. The product is loading more reliably now, though some functionality may still not work properly.
  • Time: Aug. 31, 2021, 7:25 p.m.
    Status: Investigating
    Update: We are experiencing higher than normal latency, and the product is failing to load intermittently. We are investigating the root cause.

Updates:

  • Time: April 21, 2021, 12:53 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 21, 2021, 12:53 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 20, 2021, 10:33 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: April 20, 2021, 10:33 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: April 20, 2021, 9:57 p.m.
    Status: Monitoring
    Update: Our dependent service has deployed the fix and is actively monitoring it.
  • Time: April 20, 2021, 9:57 p.m.
    Status: Monitoring
    Update: Our dependent service has deployed the fix and is actively monitoring it.
  • Time: April 20, 2021, 7:28 p.m.
    Status: Identified
    Update: Our dependent service is working on restoring their service.
  • Time: April 20, 2021, 7:28 p.m.
    Status: Identified
    Update: Our dependent service is working on restoring their service.
  • Time: April 20, 2021, 4:21 p.m.
    Status: Identified
    Update: We are currently experiencing an increased error rate in one of our dependent services used for username+password login. SSO customers are not impacted. Our Engineering team is investigating and will provide further updates as we have them.
  • Time: April 20, 2021, 4:21 p.m.
    Status: Identified
    Update: We are currently experiencing an increased error rate in one of our dependent services used for username+password login. SSO customers are not impacted. Our Engineering team is investigating and will provide further updates as we have them.

Updates:

  • Time: April 13, 2021, 4:59 p.m.
    Status: Resolved
    Update: Users who were not using single-sign-on could not login to Productiv this morning. This has been fixed as of 9:49am PST
  • Time: April 13, 2021, 4:59 p.m.
    Status: Resolved
    Update: Users who were not using single-sign-on could not login to Productiv this morning. This has been fixed as of 9:49am PST

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Frequently Asked Questions - Productiv

Is there a Productiv outage?
The current status of Productiv is: Systems Active
Where can I find the official status page of Productiv?
The official status page for Productiv is here
How can I get notified if Productiv is down or experiencing an outage?
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