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Is there an Purple outage?

Purple status: Systems Active

Last checked: 4 minutes ago

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Purple outages and incidents

Outage and incident data over the last 30 days for Purple.

There have been 0 outages or incidents for Purple in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Purple

Outlogger tracks the status of these components for Xero:

Component Status

Latest Purple outages and incidents.

View the latest incidents for Purple and check for official updates:

Updates:

  • Time: July 4, 2024, 3:18 p.m.
    Status: Resolved
    Update: The incident has been resolved.
  • Time: July 4, 2024, 3:15 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 4, 2024, 3:15 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 4, 2024, 3:13 p.m.
    Status: Investigating
    Update: We are currently investigation an outage on EMEA instance of Portal Management Platform.

Updates:

  • Time: June 6, 2024, 1:13 p.m.
    Status: Resolved
    Update: We experienced an elevated level of errors following a deploy. Service may have been interrupted for 10 minutes while the deploy was rolled back. A permanent fix has now been applied, and the latest version of the software has been deployed without issue.

Updates:

  • Time: May 9, 2024, 2:28 a.m.
    Status: Resolved
    Update: APAC Access Journeys had an outage between 01:52 UTC and 02:19 UTC. An internal issue caused the application to intermittently stop serving traffic. The cause will be investigated further. This has now been resolved and the application is serving traffic again.

Updates:

  • Time: Nov. 8, 2023, 12:39 a.m.
    Status: Resolved
    Update: We've identified an issue that is intermittently affecting the availability of some splash pages. This is as result of some server instances behind our load balancer that were not scaling properly and as required. This resulted in some requests being served with a 502 gateway error, depending on which instance the request was routed to. The incident was resolved at 00:30 UTC on 8th November 2023. Please accept our apologies for any inconvenience caused.

Updates:

  • Time: Aug. 20, 2023, 6:30 p.m.
    Status: Resolved
    Update: We've identified an issue that is intermittently affecting the availability of some splash pages. This is as result of some server instances behind our load balancer that were not scaling properly and as required. This resulted in some requests being served with a 502 gateway error, depending on which instance the request was routed to. The incident was resolved at 17:47. Please accept our apologies for any inconvenience caused.

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Frequently Asked Questions - Purple

Is there a Purple outage?
The current status of Purple is: Systems Active
Where can I find the official status page of Purple?
The official status page for Purple is here
How can I get notified if Purple is down or experiencing an outage?
To get notified of any status changes to Purple, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Purple every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Purple do?
Our Indoor Location Services platform offers Guest WiFi, Digital Wayfinding, and Asset Tracking solutions to help businesses increase revenue and decrease costs.