Is there an Pusher outage?

Pusher status: Systems Active

Last checked: 8 minutes ago

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Pusher outages and incidents

Outage and incident data over the last 30 days for Pusher.

There have been 0 outages or incidents for Pusher in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Pusher

Outlogger tracks the status of these components for Xero:

Beams Active
Beams dashboard Active
Channels Dashboard Active
Channels presence channels Active
Channels Pusher.js CDN Active
Channels REST API Active
Channels Stats Integrations Active
Channels Webhooks Active
Channels WebSocket client API Active
Marketing Website Active
Payment API Active
Component Status
Beams Active
Beams dashboard Active
Channels Dashboard Active
Channels presence channels Active
Channels Pusher.js CDN Active
Channels REST API Active
Channels Stats Integrations Active
Channels Webhooks Active
Channels WebSocket client API Active
Marketing Website Active
Payment API Active

Latest Pusher outages and incidents.

View the latest incidents for Pusher and check for official updates:

Updates:

  • Time: Sept. 8, 2024, 11:06 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 8, 2024, 11:05 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Sept. 8, 2024, 10:21 p.m.
    Status: Monitoring
    Update: A fix has been implemented, and we are monitoring the results. WebSocket connections should now be functional.
  • Time: Sept. 8, 2024, 10:19 p.m.
    Status: Monitoring
    Update: The team has been able to identify the issue and push a fix. We are seeing a full recovery of the services. We will continue to monitor.
  • Time: Sept. 8, 2024, 9:19 p.m.
    Status: Investigating
    Update: Our team is still investigating the issue within our infrastructure that is preventing us from adding WebSocket capacity to the US2 cluster. This issue is specifically impacting our WebSocket deployments. The majority of clients are currently unable to connect using WebSocket. However fallback mechanisms (SockJS, HTTP streaming, and HTTP polling) are available for connection if they are not disabled in your configuration.
  • Time: Sept. 8, 2024, 7:31 p.m.
    Status: Investigating
    Update: We are escalating the current issue from a partial outage to a major outage. The majority of traffic in the US2 cluster is currently affected. Our team is fully engaged and working to resolve the issue.
  • Time: Sept. 8, 2024, 6 p.m.
    Status: Investigating
    Update: We are investigating what is causing the issue to our US cluster.

Updates:

  • Time: Sept. 2, 2024, 11:57 a.m.
    Status: Resolved
    Update: We have resolved the statistics computation issue. Connection counts should be correct again and remain accurate going forward. Daily message volume counters will still show inflated usage until the end of the day; customers that are concerned about potential throttling due to breaching daily limits can reach out to customer support to ensure access remains uninterrupted.
  • Time: Sept. 2, 2024, 11:04 a.m.
    Status: Investigating
    Update: Some customers have received incorrect warnings about account usage or observed usage statistics that appear to be incorrect. We are investigating.

Updates:

  • Time: Aug. 2, 2024, 1:01 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 2, 2024, 12:46 p.m.
    Status: Monitoring
    Update: Aggregated statistics have been restored. We are monitoring the situation.
  • Time: Aug. 2, 2024, 11:58 a.m.
    Status: Identified
    Update: The issue has been identified and mitigated. Missing aggregated statistics are being recovered. No data is missing.
  • Time: Aug. 2, 2024, 11:06 a.m.
    Status: Investigating
    Update: We are currently investigating an issue with aggregated statistics being delayed on the Dashboard.

Updates:

  • Time: June 5, 2024, 10:39 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 5, 2024, 10:23 p.m.
    Status: Monitoring
    Update: The problem has been identified and fixed. We are monitoring the results.
  • Time: June 5, 2024, 9:01 p.m.
    Status: Investigating
    Update: We are investigating why Stats collection has stopped.

Updates:

  • Time: May 22, 2024, 9:37 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 22, 2024, 8:48 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 22, 2024, 8:27 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: May 22, 2024, 8:16 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

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Frequently Asked Questions - Pusher

Is there a Pusher outage?
The current status of Pusher is: Systems Active
Where can I find the official status page of Pusher?
The official status page for Pusher is here
How can I get notified if Pusher is down or experiencing an outage?
To get notified of any status changes to Pusher, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Pusher every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Pusher do?
A hosted service offering simple, scalable, and reliable realtime APIs for developers to build live dashboards, notifications, geotracking, chat, and more.

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