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Is there an Quantum Metric outage?

Quantum Metric status: Systems Active

Last checked: 3 minutes ago

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Quantum Metric outages and incidents

Outage and incident data over the last 30 days for Quantum Metric.

There have been 2 outages or incidents for Quantum Metric in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Quantum Metric

Outlogger tracks the status of these components for Xero:

QMU Active
QM Website Active
The Quad Active
Alerts/Scheduled Reports Active
Data Capture Active
Data Query Performance Active
Login Services Active
QM UI Active
Replays Active
Component Status
Active
QMU Active
QM Website Active
The Quad Active
Active
Alerts/Scheduled Reports Active
Data Capture Active
Data Query Performance Active
Login Services Active
QM UI Active
Replays Active

Latest Quantum Metric outages and incidents.

View the latest incidents for Quantum Metric and check for official updates:

Updates:

  • Time: Sept. 26, 2024, 5:44 p.m.
    Status: Resolved
    Update: The issue has been resolved and all QM subscriptions and features are working as expected. We appreciate your patience. If you have any questions, please contact our Product Support team at [email protected]
  • Time: Sept. 26, 2024, 4:54 p.m.
    Status: Investigating
    Update: We are currently investigating an issue that is causing some QM subscriptions or features to not load as expected. This issue may also impact some replay styling and images. We will provide additional updates once the issue has been resolved.

Updates:

  • Time: Sept. 5, 2024, 11:17 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 5, 2024, 6:32 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 5, 2024, 5:02 p.m.
    Status: Investigating
    Update: Our data processing infrastructure is running behind which could cause inaccuracies in our reporting tools. The system should be caught up soon, and there’s no impact to data collection.

Updates:

  • Time: Sept. 3, 2024, 10:08 p.m.
    Status: Resolved
    Update: This incident has been resolved and data processing has resumed normal operations. We apologize for the disruption. If you have any questions, please reach out to [email protected] for assistance.
  • Time: Sept. 3, 2024, 6:17 p.m.
    Status: Identified
    Update: Due to heavy volume, our data processing is temporarily running behind. Rest assured, your data has been captured and will be reunited with your QM portal soon! Impact: During this time, you may notice a lower volume of data in your UI for the most recent few hours and depending on the type of alerts in use, you may see some false positive alerts. We apologize for the inconvenience this may cause. We will notify you once our processing has resumed normal operation.

Updates:

  • Time: Aug. 20, 2024, 4:46 p.m.
    Status: Resolved
    Update: This incident has been resolved. Access to all QM subscriptions is available and there was no impact to data collection or alerting. We apologize for the brief disruption.
  • Time: Aug. 20, 2024, 4:37 p.m.
    Status: Investigating
    Update: We apologize, but at this time some subscriptions access to the QM platform is unavailable. We are urgently working on restoring the system and will notify you once it is back online. Impact: Access to the online QM platform is not available, however, data collection, processing and alerts are still functioning as expected.

Updates:

  • Time: July 30, 2024, 11:33 a.m.
    Status: Resolved
    Update: The issue has been resolved and segments are now working as expected. We apologize for the inconvenience.
  • Time: July 30, 2024, 10:40 a.m.
    Status: Identified
    Update: We have identified an issue with some segments containing error and/or event logic that is impacting the platform globally. Our engineering team is actively investigating. The QM platform is available and data collection is not impacted, however, any segment that contains errors and/or events is not returning filtered data as expected.

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Frequently Asked Questions - Quantum Metric

Is there a Quantum Metric outage?
The current status of Quantum Metric is: Systems Active
Where can I find the official status page of Quantum Metric?
The official status page for Quantum Metric is here
How can I get notified if Quantum Metric is down or experiencing an outage?
To get notified of any status changes to Quantum Metric, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Quantum Metric every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Quantum Metric do?
Quantum Metric's analytics platform enhances digital strategy, boosts conversions, and improves customer experiences in real-time.