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Is there an Qubole outage?

Qubole status: Systems Active

Last checked: 4 minutes ago

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Qubole outages and incidents

Outage and incident data over the last 30 days for Qubole.

There have been 0 outages or incidents for Qubole in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Qubole

Outlogger tracks the status of these components for Xero:

Cluster Operations Active
Cluster Operations Active
Command Processing Active
Command Processing Active
Notebooks Active
Notebooks Active
QDS API Active
QDS API Active
Qubole Community & Support Portal Active
Qubole Scheduler Active
Qubole Scheduler Active
Site Availability Active
Site Availability Active
Cluster Operations Active
Command Processing Active
Notebooks Active
QDS API Active
Qubole Scheduler Active
Site Availability Active
Cluster Operations Active
Command Processing Active
Notebooks Active
QDS API Active
Qubole Scheduler Active
Site Availability Active
Cluster Operations Active
Command Processing Active
Notebooks Active
QDS API Active
Qubole Scheduler Active
Site Availability Active
Cluster Operations Active
Command Processing Active
Notebooks Active
QDS API Active
Qubole Scheduler Active
Site Availability Active
Cluster Operations Active
Command Processing Active
Notebooks Active
QDS API Active
Qubole Scheduler Active
Site Availability Active
Cluster Operations Active
Command Processing Active
Notebooks Active
QDS API Active
Qubole Scheduler Active
Site Availability Active
Cluster Operations Active
Command Processing Active
Notebooks Active
QDS API Active
Quantum Active
Qubole Scheduler Active
Site Availability Active
Cluster Operations Active
Command Processing Active
Notebooks Active
QDS API Active
Qubole Scheduler Active
Site Availability Active
Component Status
Cluster Operations Active
Cluster Operations Active
Command Processing Active
Command Processing Active
Notebooks Active
Notebooks Active
QDS API Active
QDS API Active
Qubole Community & Support Portal Active
Qubole Scheduler Active
Qubole Scheduler Active
Site Availability Active
Site Availability Active
Active
Cluster Operations Active
Command Processing Active
Notebooks Active
QDS API Active
Qubole Scheduler Active
Site Availability Active
Active
Cluster Operations Active
Command Processing Active
Notebooks Active
QDS API Active
Qubole Scheduler Active
Site Availability Active
Active
Cluster Operations Active
Command Processing Active
Notebooks Active
QDS API Active
Qubole Scheduler Active
Site Availability Active
Active
Cluster Operations Active
Command Processing Active
Notebooks Active
QDS API Active
Qubole Scheduler Active
Site Availability Active
Active
Cluster Operations Active
Command Processing Active
Notebooks Active
QDS API Active
Qubole Scheduler Active
Site Availability Active
Active
Cluster Operations Active
Command Processing Active
Notebooks Active
QDS API Active
Qubole Scheduler Active
Site Availability Active
Active
Cluster Operations Active
Command Processing Active
Notebooks Active
QDS API Active
Quantum Active
Qubole Scheduler Active
Site Availability Active
Active
Cluster Operations Active
Command Processing Active
Notebooks Active
QDS API Active
Qubole Scheduler Active
Site Availability Active

Latest Qubole outages and incidents.

View the latest incidents for Qubole and check for official updates:

Updates:

  • Time: March 18, 2021, 10:32 a.m.
    Status: Resolved
    Update: Restarting and updating tunnel servers has resolved this issue.
  • Time: March 17, 2021, 11:38 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: March 17, 2021, 10:49 p.m.
    Status: Identified
    Update: A resolution path appears to be valid and is currently progressing.
  • Time: March 17, 2021, 6:02 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.

Updates:

  • Time: March 3, 2021, 2:42 p.m.
    Status: Resolved
    Update: Updating the tunnel servers involved has resolved this issue. Please let Qubole Support know if you continue to experience job failures or cluster issues on gcp.qubole.com.
  • Time: Feb. 26, 2021, 3:16 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.

Updates:

  • Time: March 3, 2021, 2:42 p.m.
    Status: Resolved
    Update: Updating the tunnel servers involved has resolved this issue. Please let Qubole Support know if you continue to experience job failures or cluster issues on gcp.qubole.com.
  • Time: Feb. 26, 2021, 3:16 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.

Updates:

  • Time: Oct. 9, 2020, 12:30 a.m.
    Status: Resolved
    Update: Qubole DevOps has restored the environment to the working state prior to the GCP API outage. A series of thorough application functionality verifications were performed and passed. We appreciate your patience through this process.
  • Time: Oct. 8, 2020, 8:53 a.m.
    Status: Monitoring
    Update: As updated earlier Qubole DevOps has applied additional workarounds and verified that cluster operations are continuing to be functional. However, we are continuing to work with the Google support team to resolve this issue permanently. The latest update is as below: "Google's API Discovery Service GetRest (https://www.googleapis.com/discovery/v1/apis/pubsub/v1/rest) requests are hanging in the following regions: asia-northeast1, asia-northeast2, asia-northeast3, asia-southeast1, europe-west1,europe-west3, europe-west6, europe-west4, northamerica-northeast1,southamerica-east1,us-central1, us-east1, us-west1, us-west2, and us-west4. We are currently working to mitigate by rolling back a configuration change. Next update time is Thursday, 2020-10-08 07:00 US/Pacific." The same is available on https://status.cloud.google.com/.
  • Time: Oct. 8, 2020, 1 a.m.
    Status: Monitoring
    Update: Qubole DevOps has applied additional workarounds and verified that cluster operations are functional again. We will continue to track the incident on the GCP side and determine the best course of action to re-configure the workarounds thereafter. We appreciate your patience through this process. If you see further issues, please don't hesitate to reach out to Qubole Support.
  • Time: Oct. 8, 2020, 12:09 a.m.
    Status: Identified
    Update: Qubole DevOps has determined that the temporary workaround is not working consistently and is working on additional potential solutions. We are working closely with GCP Support and also staying apprised of their statuspage updates with their latest update as follows: "Google's API Discovery Service GetRest (https://www.googleapis.com/discovery/v1/apis/pubsub/v1/rest) requests are hanging in the following regions: asia-northeast1, asia-northeast2, asia-northeast3, europe-west3, europe-west6, northamerica-northeast1, southamerica-east1, us-west2, and us-west4. We are currently working to mitigate by rolling back a configuration change. We expect the rollout to complete within the next 7 hours. Next update time is Wednesday, 2020-10-07 23:15 US/Pacific."
  • Time: Oct. 7, 2020, 11:34 p.m.
    Status: Monitoring
    Update: Qubole DevOps has been working with GCP support and have implemented a short-term workaround which has improved the ability to start/stop clusters. Note that during our investigation, GCP support has posted a public statuspage update here: https://status.cloud.google.com. We will monitor the situation and determine if additional steps are required to stabilize performance of the service.
  • Time: Oct. 7, 2020, 9:23 p.m.
    Status: Investigating
    Update: Qubole DevOps continues to debug the current issue with GCP Support assistance. We will keep you updated when we have more information.
  • Time: Oct. 7, 2020, 8:23 p.m.
    Status: Investigating
    Update: Qubole DevOps was alerted to issues with cluster operations in the GCP environment. While we do not see a public statuspage incident from GCP at this time, we have detected large amounts of timeouts on standard GCP API calls. We are opening a critical investigation with GCP support and will update as we gain further insights. At this time, cluster start and stop operations are failing.

Updates:

  • Time: Oct. 9, 2020, 12:30 a.m.
    Status: Resolved
    Update: Qubole DevOps has restored the environment to the working state prior to the GCP API outage. A series of thorough application functionality verifications were performed and passed. We appreciate your patience through this process.
  • Time: Oct. 8, 2020, 8:53 a.m.
    Status: Monitoring
    Update: As updated earlier Qubole DevOps has applied additional workarounds and verified that cluster operations are continuing to be functional. However, we are continuing to work with the Google support team to resolve this issue permanently. The latest update is as below: "Google's API Discovery Service GetRest (https://www.googleapis.com/discovery/v1/apis/pubsub/v1/rest) requests are hanging in the following regions: asia-northeast1, asia-northeast2, asia-northeast3, asia-southeast1, europe-west1,europe-west3, europe-west6, europe-west4, northamerica-northeast1,southamerica-east1,us-central1, us-east1, us-west1, us-west2, and us-west4. We are currently working to mitigate by rolling back a configuration change. Next update time is Thursday, 2020-10-08 07:00 US/Pacific." The same is available on https://status.cloud.google.com/.
  • Time: Oct. 8, 2020, 1 a.m.
    Status: Monitoring
    Update: Qubole DevOps has applied additional workarounds and verified that cluster operations are functional again. We will continue to track the incident on the GCP side and determine the best course of action to re-configure the workarounds thereafter. We appreciate your patience through this process. If you see further issues, please don't hesitate to reach out to Qubole Support.
  • Time: Oct. 8, 2020, 12:09 a.m.
    Status: Identified
    Update: Qubole DevOps has determined that the temporary workaround is not working consistently and is working on additional potential solutions. We are working closely with GCP Support and also staying apprised of their statuspage updates with their latest update as follows: "Google's API Discovery Service GetRest (https://www.googleapis.com/discovery/v1/apis/pubsub/v1/rest) requests are hanging in the following regions: asia-northeast1, asia-northeast2, asia-northeast3, europe-west3, europe-west6, northamerica-northeast1, southamerica-east1, us-west2, and us-west4. We are currently working to mitigate by rolling back a configuration change. We expect the rollout to complete within the next 7 hours. Next update time is Wednesday, 2020-10-07 23:15 US/Pacific."
  • Time: Oct. 7, 2020, 11:34 p.m.
    Status: Monitoring
    Update: Qubole DevOps has been working with GCP support and have implemented a short-term workaround which has improved the ability to start/stop clusters. Note that during our investigation, GCP support has posted a public statuspage update here: https://status.cloud.google.com. We will monitor the situation and determine if additional steps are required to stabilize performance of the service.
  • Time: Oct. 7, 2020, 9:23 p.m.
    Status: Investigating
    Update: Qubole DevOps continues to debug the current issue with GCP Support assistance. We will keep you updated when we have more information.
  • Time: Oct. 7, 2020, 8:23 p.m.
    Status: Investigating
    Update: Qubole DevOps was alerted to issues with cluster operations in the GCP environment. While we do not see a public statuspage incident from GCP at this time, we have detected large amounts of timeouts on standard GCP API calls. We are opening a critical investigation with GCP support and will update as we gain further insights. At this time, cluster start and stop operations are failing.

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Frequently Asked Questions - Qubole

Is there a Qubole outage?
The current status of Qubole is: Systems Active
Where can I find the official status page of Qubole?
The official status page for Qubole is here
How can I get notified if Qubole is down or experiencing an outage?
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