Time: July 3, 2024, 4:29 p.m.

Status: Resolved

Update: The issue has been resolved successfully, and Miro AI is up and running again. Thank you for bearing with us!

Time: July 3, 2024, 3:23 p.m.

Status: Identified

Update: We have identified an issue with Miro AI. Our team is actively working on a fix, and we are doing our best to have this resolved soon. Thank you for your patience.

Time: April 8, 2024, 8:55 a.m.

Status: Resolved

Update: On Friday, 6th March, a fix was applied to the EasyList filter list used by a number of popular ad blockers such as uBlock. As a result, users of ad blockers should no longer encounter issues accessing Miro features.

Time: April 4, 2024, 4:46 p.m.

Status: Identified

Update: Customers using uBlock and similar ad blockers may encounter issues with features such as Jira and Azure cards, Miro Assist, and others. These issues appear to have started on April 4th, 2024. To maintain consistent access to Miro features, we recommend you disable your ad blocker when accessing Miro until further notice. Thank you for your cooperation and understanding.

Time: March 5, 2024, 6:23 p.m.

Status: Resolved

Update: This incident has been resolved.

Time: March 5, 2024, 5:43 p.m.

Status: Monitoring

Update: We see metrics go back on our side and Google authentication works now. We will monitor it for a while.

Time: March 5, 2024, 4:30 p.m.

Status: Identified

Update: There is performance degradation on Google side and major ISPs in the US are also affected: Verizon, AT&T, and T-Mobile

Time: March 5, 2024, 4:26 p.m.

Status: Investigating

Update: Google social login option is not working because of Google outage

Time: Feb. 16, 2024, 6:02 p.m.

Status: Resolved

Update: We want to provide an update on the recently reported CVE-2024-23748, a vulnerability which relates to certain configurations of the ElectronJS framework and has the potential to impact a number of applications, including Miro. The security of our users and our product is critically important to us here at Miro, and we take these reports seriously. We have thoroughly researched the potential impact of this vulnerability on the Miro client to clearly understand any exposure it might create. Based on our investigations, we believe that the potential impact is not as severe as reported. We have found an attacker must already have the ability to run applications on a user’s computer to potentially execute code in the context of the Miro application as also clarified in ElectronsJS blog post describing the underlying vulnerability. We have addressed this vulnerability by releasing an updated, patched version of the Miro macOS application. We strongly encourage users to update to the latest version (0.8.39), which contains the patch for this vulnerability. Most users will receive the update automatically through a restart, but enterprises who centrally manage and distribute their updates will need to proactively update to the latest version. Additionally, based on our investigation, we believe that the statement from the NVD [1] that this is Remote Code Execution (RCE) is incorrect, as an attacker requires local access to the user’s machine in order to execute this attack. Using a standard CVSS calculation, we consider the rating for this vulnerability to be a Medium. Miro has since contacted the NVD to dispute the accuracy and completeness of the information published. Resources [1] Miro CVE - https://nvd.nist.gov/vuln/detail/CVE-2024-23746 [2] Official Electron statement - https://www.electronjs.org/blog/statement-run-as-node-cves

Time: Jan. 29, 2024, 8:42 a.m.

Status: Resolved

Update: The fix applied was successful and service has been fully restored. We thank you again for your patience.

Time: Jan. 29, 2024, 8:28 a.m.

Status: Monitoring

Update: A fix has been fully rolled out and service has been restored. Our team is continuing to monitor.

Time: Jan. 29, 2024, 8:08 a.m.

Status: Identified

Update: Some users continue to experience difficulties logging into Miro and loading boards. Our team is in the process of rolling out a fix and we expect service to be restored shortly.

Time: Jan. 29, 2024, 7:14 a.m.

Status: Identified

Update: Some users are experiencing difficulties logging into Miro and loading boards. Our team has identified the issue and is actively working on resolving it. Thank you for your patience.