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Is there an Reclaim outage?

Reclaim status: Systems Active

Last checked: 18 minutes ago

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Reclaim outages and incidents

Outage and incident data over the last 30 days for Reclaim.

There have been 0 outages or incidents for Reclaim in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Reclaim

Outlogger tracks the status of these components for Xero:

Calendar Sync Active
Google Apps Calendar Active
Scheduler Active
Scheduling Links Active
Slack Integration Active
Web Interface Active
Website / Blog Active
Asana Intergation Active
Todoist Integration Active
Zoom Integration Active
Component Status
Calendar Sync Active
Google Apps Calendar Active
Scheduler Active
Scheduling Links Active
Slack Integration Active
Web Interface Active
Website / Blog Active
Active
Asana Intergation Active
Todoist Integration Active
Zoom Integration Active

Latest Reclaim outages and incidents.

View the latest incidents for Reclaim and check for official updates:

Updates:

  • Time: Aug. 22, 2024, 8:56 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 22, 2024, 6:25 p.m.
    Status: Monitoring
    Update: We have implemented a fix and are monitoring for any remaining impact/issues.
  • Time: Aug. 22, 2024, 5:56 p.m.
    Status: Identified
    Update: We have identified the root issue and are triaging a fix.
  • Time: Aug. 22, 2024, 5:54 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Aug. 22, 2024, 4:23 p.m.
    Status: Investigating
    Update: Roughly 0.5% of our users on Google and 100% of our users on Microsoft are having issues with delayed/incorrect synchronization with their underlying Google/Microsoft calendars. We are investigating the issue and will provide updates here as we work through it.

Updates:

  • Time: Aug. 20, 2024, 4:56 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 20, 2024, 4:48 p.m.
    Status: Monitoring
    Update: There was a burst of activity and load but it has since recovered. Everything is operating normally now, but we will continue to monitor throughout the day.
  • Time: Aug. 20, 2024, 4:43 p.m.
    Status: Investigating
    Update: Our internal monitoring indicates that there may be an incident going on. We are investigating the impact and will provide an update shortly.

Updates:

  • Time: June 13, 2024, 12:59 a.m.
    Status: Resolved
    Update: All impacted Smart Meetings have been restored. Although the issue impacted fewer than 5% of our Smart Meeting users, we sincerely regret the error and will be conducting a post-mortem analysis in the coming days to implement additional quality measures to ensure this error does not happen again. If you have any questions, please reach out to support using the in-product chat or emailing support@reclaim.ai.
  • Time: June 13, 2024, 12:31 a.m.
    Status: Identified
    Update: A fix to un-decline the impacted Smart Meetings is rolling out. Any impacted users should see their Smart Meetings re-scheduling on their calendar shortly.
  • Time: June 12, 2024, 10:50 p.m.
    Status: Identified
    Update: Some users (particular those located in regions between ~Dubai and ~Australia) may have experienced some of their Smart Meetings getting declined by attendees who also happen to be Reclaim users. This was due to a bug deploy several hours ago. The bug has been resolved, but there remains some cleanup to re-accept the meetings and get them scheduled again. We are working through that process now and will provide an update with our progress soon.

Updates:

  • Time: June 3, 2024, 4:42 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 3, 2024, 4:37 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 3, 2024, 4:20 p.m.
    Status: Investigating
    Update: Some users are experiencing slow load times with parts of the Reclaim web app. We are investigating the cause and will provide an update soon.

Updates:

  • Time: May 13, 2024, 6:38 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 13, 2024, 5:30 p.m.
    Status: Monitoring
    Update: The Reclaim web app appears to have stabilized due to the recent deployments/fixes; we are continuing to closely monitor for any lingering performance issues.
  • Time: May 13, 2024, 5:05 p.m.
    Status: Identified
    Update: We have deployed a number of fixes and are closely monitoring performance of the web app.
  • Time: May 13, 2024, 4:32 p.m.
    Status: Identified
    Update: An influx of traffic from a 3rd party (ClickUp) appears to be putting excessive load on our platform. We have temporarily blocked the traffic to relieve the pressure and things seem to be improved. We are now exploring ways to re-activate the 3rd party so that full functionality is restored.
  • Time: May 13, 2024, 4:20 p.m.
    Status: Investigating
    Update: We are aware of issues with the Reclaim web app being unavailable or slow for some users. We are investigating the issue and will provide an update soon.

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Frequently Asked Questions - Reclaim

Is there a Reclaim outage?
The current status of Reclaim is: Systems Active
Where can I find the official status page of Reclaim?
The official status page for Reclaim is here
How can I get notified if Reclaim is down or experiencing an outage?
To get notified of any status changes to Reclaim, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Reclaim every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Reclaim do?
Reclaim optimizes schedules based on priorities, saving up to 40% of workweek time. Sign up for free to get started.

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