Trakstar Hire outages and incidents
Outage and incident data over the last 30 days for Trakstar Hire.
There have been 1 outages or incidents for Trakstar Hire in the last 30 days.
Severity Breakdown:
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Sign Up NowComponents and Services Monitored for Trakstar Hire
Outlogger tracks the status of these components for Xero:
| Component | Status |
|---|---|
| API (api.recruiterbox.com) | Active |
| Server Infrastructure | Active |
| Trakstar Hire (Application) | Active |
Latest Trakstar Hire outages and incidents.
View the latest incidents for Trakstar Hire and check for official updates:
Known Issue: Video Questionnaires Processing Delay
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: Oct. 30, 2024, 3:59 p.m.
Updates:
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Time: Nov. 4, 2024, 3:11 p.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: Nov. 1, 2024, 4:40 p.m.Status: IdentifiedUpdate: We have put a fix in place for future facing video processing. We are now working on displaying videos that have not yet been processed.
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Time: Oct. 31, 2024, 4:25 p.m.Status: IdentifiedUpdate: Our team is continuing to work on this issue.
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Time: Oct. 30, 2024, 3:59 p.m.Status: IdentifiedUpdate: We have identified an issue causing a delay in processing of videos answers associated with the Questionnaires feature. We are actively working on a fix.
Trakstar Hire delays 06/21/24 7:12pm EST
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: June 21, 2024, 11:12 p.m.
Updates:
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Time: June 22, 2024, 12:24 a.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: June 21, 2024, 11:12 p.m.Status: InvestigatingUpdate: We are seeing delays in email notifications (both to internal users and to candidates), as well as candidate application processing. The team is investigating and working quickly to resolve the issue.
System Outage
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: June 4, 2024, 8:47 p.m.
Updates:
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Time: June 4, 2024, 9:13 p.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: June 4, 2024, 9:03 p.m.Status: MonitoringUpdate: A fix has been implemented and we are monitoring the results.
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Time: June 4, 2024, 8:47 p.m.Status: InvestigatingUpdate: We are currently investigating a system outage. We will update this page as we work to resolve!
System Outage
Description: This issue is resolved. If you face further questions, please reach out at [email protected]
Status: Resolved
Impact: None | Started At: March 25, 2024, 6:10 p.m.
Updates:
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Time: March 25, 2024, 6:45 p.m.Status: ResolvedUpdate: This issue is resolved. If you face further questions, please reach out at [email protected]
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Time: March 25, 2024, 6:45 p.m.Status: MonitoringUpdate: We are continuing to monitor for any further issues.
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Time: March 25, 2024, 6:18 p.m.Status: MonitoringUpdate: We have put a fix in place and are monitoring the results.
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Time: March 25, 2024, 6:10 p.m.Status: InvestigatingUpdate: We are currently investigating a system outage.
Slow Load Times and Errors
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: Feb. 13, 2024, 3:22 p.m.
Updates:
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Time: Feb. 13, 2024, 4:51 p.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: Feb. 13, 2024, 4:03 p.m.Status: MonitoringUpdate: We have put in a fix and are seeing stability.
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Time: Feb. 13, 2024, 3:22 p.m.Status: IdentifiedUpdate: We have identified an issue causing slow load times, and some error messages. Our team is working on a fix.
