Trakstar Hire outages and incidents
Outage and incident data over the last 30 days for Trakstar Hire.
There have been 1 outages or incidents for Trakstar Hire in the last 30 days.
Severity Breakdown:
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Sign Up NowComponents and Services Monitored for Trakstar Hire
Outlogger tracks the status of these components for Xero:
| Component | Status |
|---|---|
| API (api.recruiterbox.com) | Active |
| Server Infrastructure | Active |
| Trakstar Hire (Application) | Active |
Latest Trakstar Hire outages and incidents.
View the latest incidents for Trakstar Hire and check for official updates:
Marketing / Front sites are down - Product IS operational
Description: The front/marketing site is back up and running. Closing out this issue!
Status: Resolved
Impact: None | Started At: Sept. 17, 2023, 3:17 p.m.
Updates:
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Time: Sept. 17, 2023, 3:55 p.m.Status: ResolvedUpdate: The front/marketing site is back up and running. Closing out this issue!
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Time: Sept. 17, 2023, 3:17 p.m.Status: IdentifiedUpdate: We have identified an issue with the 3rd party that hosts our front/marketing sites (recruiterbox.com / hire.trakstar.com). This 3rd party is working to correct this issue, and get the sites operational again. In the meantime, the Trakstar Hire / Recruiterbox product IS fully operational. You can access your site by going to your login page directly. This is found by visiting: app.hire.trakstar.com/app We'll continue to monitor the third party's correction of the outage, and update as we learn more.
System - Wide error messages
Description: This issue is resolved. If you're still facing issues, we suggest refreshing the page. If that doesn't solve it, feel free to reach out to us at [email protected]!
Status: Resolved
Impact: Minor | Started At: July 31, 2023, 11:46 a.m.
Updates:
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Time: July 31, 2023, 1:13 p.m.Status: ResolvedUpdate: This issue is resolved. If you're still facing issues, we suggest refreshing the page. If that doesn't solve it, feel free to reach out to us at [email protected]!
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Time: July 31, 2023, 12:43 p.m.Status: MonitoringUpdate: We have deployed a fix, and are monitoring the results. If you're still facing issues, we suggest refreshing the page. If that doesn't solve it, feel free to reach out to us at [email protected]!
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Time: July 31, 2023, 11:46 a.m.Status: IdentifiedUpdate: We have identified an issue causing a system-wide error popup. We're currently putting a fix in place.
Intermittent Downtime
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: June 16, 2023, 1:46 p.m.
Updates:
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Time: June 16, 2023, 4:54 p.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: June 16, 2023, 3:44 p.m.Status: MonitoringUpdate: A fix has been implemented and we are monitoring the results.
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Time: June 16, 2023, 2:48 p.m.Status: InvestigatingUpdate: We are continuing to investigate this issue.
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Time: June 16, 2023, 1:46 p.m.Status: InvestigatingUpdate: We are currently investigating an issue resulting in intermittent downtime and error messages.
System Wide Issue
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: May 20, 2023, 7:03 p.m.
Updates:
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Time: May 21, 2023, 4:28 p.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: May 20, 2023, 9:27 p.m.Status: InvestigatingUpdate: We are still working on identifying a root cause, and could experience more instability as we do. We'll continue to update here as we know more.
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Time: May 20, 2023, 7:03 p.m.Status: InvestigatingUpdate: We are currently investigating a system wide issue resulting in instability within the app. Our engineering team is actively working to resolve this issue, and we will update once we know more.
System Wide Issue
Description: This incident has been resolved.
Status: Resolved
Impact: Major | Started At: May 20, 2023, 1:44 p.m.
Updates:
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Time: May 20, 2023, 5:51 p.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: May 20, 2023, 1:55 p.m.Status: MonitoringUpdate: We have implemented a fix. We are still working on root cause, and could experience more instability as we do. We'll continue to update here as we know more.
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Time: May 20, 2023, 1:44 p.m.Status: InvestigatingUpdate: We are currently investigating a system wide issue. We will update once we know more.
