Trakstar Hire outages and incidents
Outage and incident data over the last 30 days for Trakstar Hire.
There have been 1 outages or incidents for Trakstar Hire in the last 30 days.
Severity Breakdown:
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Sign Up NowComponents and Services Monitored for Trakstar Hire
Outlogger tracks the status of these components for Xero:
| Component | Status |
|---|---|
| API (api.recruiterbox.com) | Active |
| Server Infrastructure | Active |
| Trakstar Hire (Application) | Active |
Latest Trakstar Hire outages and incidents.
View the latest incidents for Trakstar Hire and check for official updates:
System Wide Issue
Description: This issue has been resolved.
Status: Resolved
Impact: Minor | Started At: Aug. 4, 2022, 3:19 p.m.
Updates:
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Time: Aug. 4, 2022, 3:53 p.m.Status: ResolvedUpdate: This issue has been resolved.
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Time: Aug. 4, 2022, 3:43 p.m.Status: MonitoringUpdate: We're seeing more stability now with the error messages. We'll continue to monitor this issue.
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Time: Aug. 4, 2022, 3:34 p.m.Status: IdentifiedUpdate: We're seeing some additional issues displaying. We're working on suppressing these now.
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Time: Aug. 4, 2022, 3:25 p.m.Status: MonitoringUpdate: A third party provider has deployed a fix to a server issue, which should clear up these error messages. We're monitoring the results now.
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Time: Aug. 4, 2022, 3:19 p.m.Status: IdentifiedUpdate: We have identified a system wide issue which is causing error messages in app. We're currently deploying a fix.
System Wide Issue
Description: We have seen no further issues, and are marking this as resolved!
Status: Resolved
Impact: Major | Started At: July 27, 2022, 3 p.m.
Updates:
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Time: July 27, 2022, 3:28 p.m.Status: ResolvedUpdate: We have seen no further issues, and are marking this as resolved!
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Time: July 27, 2022, 3:11 p.m.Status: MonitoringUpdate: We have repaired the issue and are monitoring the results.
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Time: July 27, 2022, 3 p.m.Status: InvestigatingUpdate: We are currently investigating a system wide issue. We will update once we know more.
System Wide Issue
Description: We are seeing no further issues. Should you see any further issues, please reach out to support via [email protected]
Status: Resolved
Impact: Minor | Started At: June 6, 2022, 6:27 p.m.
Updates:
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Time: June 6, 2022, 7:20 p.m.Status: ResolvedUpdate: We are seeing no further issues. Should you see any further issues, please reach out to support via [email protected]
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Time: June 6, 2022, 7:03 p.m.Status: MonitoringUpdate: We have put a fix in place and are awaiting the results.
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Time: June 6, 2022, 6:27 p.m.Status: InvestigatingUpdate: We are currently investigating a system wide issue.
System Wide Issue
Description: The issue has been resolved.
Status: Resolved
Impact: Minor | Started At: May 31, 2022, 12:23 p.m.
Updates:
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Time: May 31, 2022, 3:13 p.m.Status: ResolvedUpdate: The issue has been resolved.
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Time: May 31, 2022, 1:12 p.m.Status: MonitoringUpdate: We have applied a fix, and are monitoring the results. Currently everything is back up and running.
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Time: May 31, 2022, 12:59 p.m.Status: IdentifiedUpdate: We have identified the issue, and are deploying a fix. We'll update once we know more!
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Time: May 31, 2022, 12:23 p.m.Status: InvestigatingUpdate: We are currently investigating system wide issues. Once we have more information, we will update!
Issue with access to openings
Description: Our team has applied a fix for this issue, and the opening page is now accessible. The City, State and Country filters on the opening left side filters may still be causing issues. The team will complete these fixes, too. In the meantime removing these filters will solve the issue.
Status: Resolved
Impact: Minor | Started At: Jan. 27, 2022, 2:55 p.m.
Updates:
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Time: Jan. 27, 2022, 5:32 p.m.Status: ResolvedUpdate: Our team has applied a fix for this issue, and the opening page is now accessible. The City, State and Country filters on the opening left side filters may still be causing issues. The team will complete these fixes, too. In the meantime removing these filters will solve the issue.
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Time: Jan. 27, 2022, 4:40 p.m.Status: IdentifiedUpdate: Our team has applied a fix, and we are watching to see the results.
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Time: Jan. 27, 2022, 4:38 p.m.Status: IdentifiedUpdate: Our team has applied a fix, and we are watching to see the results.
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Time: Jan. 27, 2022, 3:23 p.m.Status: IdentifiedUpdate: This issue has been identified and is impacting customers who have a "Filter" enabled on their Openings page. A fix is being implemented.
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Time: Jan. 27, 2022, 2:55 p.m.Status: InvestigatingUpdate: Our team is investigating an issue that is causing an error when accessing openings inside of Trakstar Hire.
