Redox Engine Status: Check if Redox Engine down or having an outage.

Redox Engine outages and incidents

Outage and incident data over the last 30 days for Redox Engine.

There have been 4 outages or incidents for Redox Engine in the last 30 days.

Severity Breakdown:

None: 0

Minor: 2

Major: 2

Critical: 0

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Components and Services Monitored for Redox Engine

Outlogger tracks the status of these components for Xero:

API Active

Carequality Active

Dashboard Active

Data Models Active

docs.redoxengine.com Active

Engine Core Active

Polling Active

redoxengine.com Active

RLS Active

ScienceIO ScienceIO API Active

VPN Active

Hosting

AWS ec2-us-east-1 Active

AWS ec2-us-west-1 Active

AWS ec2-us-west-2 Active

Hosting Active

Third Party Services

IMO Codeset Normalization Active

Verato EMPI Active

Component	Status
API	Active
Carequality	Active
Dashboard	Active
Data Models	Active
docs.redoxengine.com	Active
Engine Core	Active
Polling	Active
redoxengine.com	Active
RLS	Active
ScienceIO ScienceIO API	Active
VPN	Active
Hosting	Active
AWS ec2-us-east-1	Active
AWS ec2-us-west-1	Active
AWS ec2-us-west-2	Active
Hosting	Active
Third Party Services	Active
IMO Codeset Normalization	Active
Verato EMPI	Active

Latest Redox Engine outages and incidents.

View the latest incidents for Redox Engine and check for official updates:

VPN Outage for Subset of Customers

Description: This incident has been resolved. More information regarding the root cause and impact will follow. Thank you for your patience and understanding.

Status: Resolved

Impact: Major | Started At: Feb. 20, 2024, 3:48 p.m.

Updates:

Time: Feb. 20, 2024, 6:57 p.m.

Status: Resolved

Update: This incident has been resolved. More information regarding the root cause and impact will follow. Thank you for your patience and understanding.
Time: Feb. 20, 2024, 4:50 p.m.

Status: Monitoring

Update: VPN Tunnel stability has been achieved at this time. Redox is still investigating the root cause and solution of this issue.
Time: Feb. 20, 2024, 4:08 p.m.

Status: Investigating

Update: Redox is still investigating this issue. While we troubleshoot, you may notice your VPN tunnel to Redox disconnecting and reconnecting sporadically. Thank you for your patience while we investigate.
Time: Feb. 20, 2024, 3:48 p.m.

Status: Investigating

Update: Redox is currently investigating an issue affecting a subset of our customers utilizing VPN connectivity. At this time, if you are experiencing VPN connectivity issues with Redox, it is likely due to this outage. We ask that you wait to submit a ticket until this issue has been resolved. We will provide updates as they become available. Thank you.

VPN Outage for Subset of Customers

Description: This incident has been resolved. More information regarding the root cause and impact will follow. Thank you for your patience and understanding.

Status: Resolved

Impact: Major | Started At: Feb. 20, 2024, 3:48 p.m.

Updates:

Time: Feb. 20, 2024, 6:57 p.m.

Status: Resolved

Update: This incident has been resolved. More information regarding the root cause and impact will follow. Thank you for your patience and understanding.
Time: Feb. 20, 2024, 4:50 p.m.

Status: Monitoring

Update: VPN Tunnel stability has been achieved at this time. Redox is still investigating the root cause and solution of this issue.
Time: Feb. 20, 2024, 4:08 p.m.

Status: Investigating

Update: Redox is still investigating this issue. While we troubleshoot, you may notice your VPN tunnel to Redox disconnecting and reconnecting sporadically. Thank you for your patience while we investigate.
Time: Feb. 20, 2024, 3:48 p.m.

Status: Investigating

Update: Redox is currently investigating an issue affecting a subset of our customers utilizing VPN connectivity. At this time, if you are experiencing VPN connectivity issues with Redox, it is likely due to this outage. We ask that you wait to submit a ticket until this issue has been resolved. We will provide updates as they become available. Thank you.

Small subset of logs are delayed

Description: This incident has been resolved and all logs should now be caught up.

Status: Resolved

Impact: Minor | Started At: Feb. 15, 2024, 8:07 p.m.

Updates:

Time: Feb. 15, 2024, 8:22 p.m.

Status: Resolved

Update: This incident has been resolved and all logs should now be caught up.
Time: Feb. 15, 2024, 8:07 p.m.

Status: Monitoring

Update: A small subset of logs are delayed for approximately 20 minutes . A fix has been deployed and we are actively monitoring results.

Small subset of logs are delayed

Description: This incident has been resolved and all logs should now be caught up.

Status: Resolved

Impact: Minor | Started At: Feb. 15, 2024, 8:07 p.m.

Updates:

Time: Feb. 15, 2024, 8:22 p.m.

Status: Resolved

Update: This incident has been resolved and all logs should now be caught up.
Time: Feb. 15, 2024, 8:07 p.m.

Status: Monitoring

Update: A small subset of logs are delayed for approximately 20 minutes . A fix has been deployed and we are actively monitoring results.

Logs display delayed in dashboard - message processing not impacted

Description: The incident is resolved and logs are displaying without delay.

Status: Resolved

Impact: Minor | Started At: Jan. 25, 2024, 4:01 p.m.

Updates:

Time: Jan. 25, 2024, 4:54 p.m.

Status: Resolved

Update: The incident is resolved and logs are displaying without delay.
Time: Jan. 25, 2024, 4:28 p.m.

Status: Monitoring

Update: A fix has been implemented and we are monitoring the results as logs display catches up to real time.
Time: Jan. 25, 2024, 4:01 p.m.

Status: Identified

Update: We are currently investigating an issue causing logs to be about 10 minutes behind real-time in displaying in the dashboard. Actual message processing is not impacted.

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Frequently Asked Questions - Redox Engine

Is there a Redox Engine outage?

The current status of Redox Engine is: Systems Active

Where can I find the official status page of Redox Engine?

The official status page for Redox Engine is here

How can I get notified if Redox Engine is down or experiencing an outage?

To get notified of any status changes to Redox Engine, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Redox Engine every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

Is there an Redox Engine outage?

Redox Engine status: Systems Active

Redox Engine outages and incidents

There have been 4 outages or incidents for Redox Engine in the last 30 days.

Severity Breakdown:

Tired of searching for status updates?

Components and Services Monitored for Redox Engine

Hosting

Third Party Services

Latest Redox Engine outages and incidents.

VPN Outage for Subset of Customers

Updates:

VPN Outage for Subset of Customers

Updates:

Small subset of logs are delayed

Updates:

Small subset of logs are delayed

Updates:

Logs display delayed in dashboard - message processing not impacted

Updates:

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Frequently Asked Questions - Redox Engine

Is there a Redox Engine outage?

Where can I find the official status page of Redox Engine?

How can I get notified if Redox Engine is down or experiencing an outage?

Start monitoring now!