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Is there an Reltio outage?

Reltio status: Systems Active

Last checked: 50 seconds ago

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Reltio outages and incidents

Outage and incident data over the last 30 days for Reltio.

There have been 1 outages or incidents for Reltio in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Reltio

Outlogger tracks the status of these components for Xero:

AWS lambda-us-east-1 Active
Global Authentication Service Active
Global Cleanse Active
Global Collaboration Service Active
Global Data Quality Service Active
Global Reference Data Management (RDM) Active
Global Tenant Application Console Active
Microsoft Azure Services Active
Mulesoft Connector Active
Reltio Documentation Portal Active
Reltio Support Portal Active
Activity Log Active
API Active
Authentication Service Active
Dataload Active
Data Storage Active
Data Validation Functions Active
D&B Connector Active
Export Active
Life Cycle Actions Active
Matching Service Active
Queues Active
Record ID Generator Active
Reference Data Management (RDM) Service Active
Reltio Data Pipelines Active
Reltio Integration Hub Active
Reltio Intelligent Assistant (RIA) Service Active
Search Active
SFDC Connector Service Active
UI Active
Workflow API Active
Activity Log Active
API Active
Authentication Service Active
Dataload Active
Data Storage Active
Data Validation Functions Active
D&B Connector Active
Export Active
Life Cycle Actions Active
Matching Service Active
Queues Active
Record ID Generator Active
Reference Data Management (RDM) Service Active
Reltio Data Pipelines Active
Reltio Integration Hub Active
Reltio Intelligent Assistant (RIA) Service Active
Search Active
SFDC Connector Service Active
UI Active
Workflow API Active
Activity Log Active
API Active
Authentication Service Active
Dataload Active
Data Storage Active
Data Validation Functions Active
D&B Connector Active
Export Active
Life Cycle Actions Active
Matching Service Active
Queues Active
Record ID Generator Active
Reference Data Management (RDM) Service Active
Reltio Data Pipelines Active
Reltio Intelligent Assistant (RIA) Service Active
Search Active
SFDC Connector Service Active
UI Active
Workflow API Active
Activity Log Active
API Active
Authentication Service Active
Dataload Active
Data Storage Active
Data Validation Functions Active
D&B Connector Active
Export Active
Life Cycle Actions Active
Matching Service Active
Queues Active
Record ID Generator Active
Reference Data Management (RDM) Service Active
Reltio Data Pipelines Active
Reltio Integration Hub Active
Reltio Intelligent Assistant (RIA) Service Active
Search Active
SFDC Connector Service Active
UI Active
Workflow API Active
Activity Log Active
API Active
Authentication Service Active
Dataload Active
Data Storage Active
Data Validation Functions Active
D&B Connector Active
Export Active
Life Cycle Actions Active
Matching Service Active
Queues Active
Record ID Generator Active
Reference Data Management (RDM) Service Active
Reltio Data Pipelines Active
Reltio Integration Hub Active
Reltio Intelligent Assistant (RIA) Service Active
Search Active
SFDC Connector Service Active
UI Active
Workflow API Active
Activity Log Active
API Active
Authentication Service Active
Dataload Active
Data Storage Active
D&B Connector Active
Export Active
Life Cycle Actions Active
Matching Service Active
Queues Active
Record ID Generator Active
Reference Data Management (RDM) Service Active
Reltio Data Pipelines Active
Reltio Integration Hub Active
Reltio Intelligent Assistant (RIA) Service Active
Search Active
SFDC Connector Service Active
UI Active
Workflow API Active
Activity Log Active
API Active
Authentication Service Active
Dataload Active
Data Storage Active
Data Validation Functions Active
D&B Connector Active
Export Active
Life Cycle Actions Active
Matching Service Active
Queues Active
Record ID Generator Active
Reference Data Management (RDM) Service Active
Reltio Data Pipelines Active
Reltio Integration Hub Active
Reltio Integration Hub Active
Reltio Intelligent Assistant (RIA) Service Active
Search Active
SFDC Connector Service Active
UI Active
Workflow API Active
Activity Log Active
API Active
Authentication Service Active
Dataload Active
Data Storage Active
Data Validation Functions Active
D&B Connector Active
Export Active
Life Cycle Actions Active
Matching Service Active
Queues Active
Record ID Generator Active
Reference Data Management (RDM) Service Active
Reltio Data Pipelines Active
Reltio Integration Hub Active
Reltio Intelligent Assistant (RIA) Service Active
Search Active
SFDC Connector Service Active
UI Active
Workflow API Active
Component Status
AWS lambda-us-east-1 Active
Global Authentication Service Active
Global Cleanse Active
Global Collaboration Service Active
Global Data Quality Service Active
Global Reference Data Management (RDM) Active
Global Tenant Application Console Active
Microsoft Azure Services Active
Mulesoft Connector Active
Reltio Documentation Portal Active
Reltio Support Portal Active
Active
Activity Log Active
API Active
Authentication Service Active
Dataload Active
Data Storage Active
Data Validation Functions Active
D&B Connector Active
Export Active
Life Cycle Actions Active
Matching Service Active
Queues Active
Record ID Generator Active
Reference Data Management (RDM) Service Active
Reltio Data Pipelines Active
Reltio Integration Hub Active
Reltio Intelligent Assistant (RIA) Service Active
Search Active
SFDC Connector Service Active
UI Active
Workflow API Active
Active
Activity Log Active
API Active
Authentication Service Active
Dataload Active
Data Storage Active
Data Validation Functions Active
D&B Connector Active
Export Active
Life Cycle Actions Active
Matching Service Active
Queues Active
Record ID Generator Active
Reference Data Management (RDM) Service Active
Reltio Data Pipelines Active
Reltio Integration Hub Active
Reltio Intelligent Assistant (RIA) Service Active
Search Active
SFDC Connector Service Active
UI Active
Workflow API Active
Active
Activity Log Active
API Active
Authentication Service Active
Dataload Active
Data Storage Active
Data Validation Functions Active
D&B Connector Active
Export Active
Life Cycle Actions Active
Matching Service Active
Queues Active
Record ID Generator Active
Reference Data Management (RDM) Service Active
Reltio Data Pipelines Active
Reltio Intelligent Assistant (RIA) Service Active
Search Active
SFDC Connector Service Active
UI Active
Workflow API Active
Active
Activity Log Active
API Active
Authentication Service Active
Dataload Active
Data Storage Active
Data Validation Functions Active
D&B Connector Active
Export Active
Life Cycle Actions Active
Matching Service Active
Queues Active
Record ID Generator Active
Reference Data Management (RDM) Service Active
Reltio Data Pipelines Active
Reltio Integration Hub Active
Reltio Intelligent Assistant (RIA) Service Active
Search Active
SFDC Connector Service Active
UI Active
Workflow API Active
Active
Activity Log Active
API Active
Authentication Service Active
Dataload Active
Data Storage Active
Data Validation Functions Active
D&B Connector Active
Export Active
Life Cycle Actions Active
Matching Service Active
Queues Active
Record ID Generator Active
Reference Data Management (RDM) Service Active
Reltio Data Pipelines Active
Reltio Integration Hub Active
Reltio Intelligent Assistant (RIA) Service Active
Search Active
SFDC Connector Service Active
UI Active
Workflow API Active
Active
Activity Log Active
API Active
Authentication Service Active
Dataload Active
Data Storage Active
D&B Connector Active
Export Active
Life Cycle Actions Active
Matching Service Active
Queues Active
Record ID Generator Active
Reference Data Management (RDM) Service Active
Reltio Data Pipelines Active
Reltio Integration Hub Active
Reltio Intelligent Assistant (RIA) Service Active
Search Active
SFDC Connector Service Active
UI Active
Workflow API Active
Active
Activity Log Active
API Active
Authentication Service Active
Dataload Active
Data Storage Active
Data Validation Functions Active
D&B Connector Active
Export Active
Life Cycle Actions Active
Matching Service Active
Queues Active
Record ID Generator Active
Reference Data Management (RDM) Service Active
Reltio Data Pipelines Active
Reltio Integration Hub Active
Reltio Integration Hub Active
Reltio Intelligent Assistant (RIA) Service Active
Search Active
SFDC Connector Service Active
UI Active
Workflow API Active
Active
Activity Log Active
API Active
Authentication Service Active
Dataload Active
Data Storage Active
Data Validation Functions Active
D&B Connector Active
Export Active
Life Cycle Actions Active
Matching Service Active
Queues Active
Record ID Generator Active
Reference Data Management (RDM) Service Active
Reltio Data Pipelines Active
Reltio Integration Hub Active
Reltio Intelligent Assistant (RIA) Service Active
Search Active
SFDC Connector Service Active
UI Active
Workflow API Active

Latest Reltio outages and incidents.

View the latest incidents for Reltio and check for official updates:

Updates:

  • Time: Sept. 18, 2024, 11:07 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 18, 2024, 4:54 p.m.
    Status: Monitoring
    Update: We have observed intermittent issues with availability of the workflow service in the mpe-03, 360, 361, and prod-usg environments. While services have been restored, our team is actively investigating the root cause and closely monitoring to prevent any recurrence
  • Time: Sept. 18, 2024, 4:19 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 18, 2024, 4:03 p.m.
    Status: Investigating
    Update: We are actively investigating this issue.
  • Time: Sept. 18, 2024, 3:36 p.m.
    Status: Investigating
    Update: We would like to bring to your attention that Reltio is aware of the unavailability of the Workflow service in the mpe-03, 360, 361 and prod-usg environments. Please be assured that Reltio is actively investigating this matter. Kindly anticipate the next update from Reltio within the forthcoming hour or sooner.

Updates:

  • Time: Sept. 18, 2024, 12:26 p.m.
    Status: Resolved
    Update: We are pleased to convey that the incident has now been resolved.
  • Time: Sept. 18, 2024, 11:16 a.m.
    Status: Monitoring
    Update: We wish to inform you that the Workflow service on the 361 environment is now operational. Reltio is actively monitoring the situation and conducting a root cause analysis. We kindly request that you await the next update from Reltio within the next hour or sooner.
  • Time: Sept. 18, 2024, 10:23 a.m.
    Status: Investigating
    Update: We would like to bring to your attention that Reltio is aware of the unavailability of the Workflow service in the 361 environment, which commenced at 2:45 AM PST on September 18, 2024. Please be assured that Reltio is actively investigating this matter. Kindly anticipate the next update from Reltio within the forthcoming hour or sooner.

Updates:

  • Time: Aug. 27, 2024, 4:44 p.m.
    Status: Resolved
    Update: The incident has been resolved.
  • Time: Aug. 27, 2024, 3:26 p.m.
    Status: Monitoring
    Update: The Reltio Engineering team is presently monitoring the Search service in the mpe-01 environment. Kindly anticipate the next update from Reltio within the forthcoming hour or sooner.
  • Time: Aug. 27, 2024, 2:27 p.m.
    Status: Monitoring
    Update: The Reltio Engineering team is presently monitoring the Search service in the mpe-01 environment. Kindly anticipate the next update from Reltio within the forthcoming hour or sooner.
  • Time: Aug. 27, 2024, 1:24 p.m.
    Status: Monitoring
    Update: We would like to inform you that the necessary fix has been successfully implemented, and the Reltio Engineering team is presently monitoring the performance. We will ensure that you receive the next update within the next hour, or sooner should any significant developments arise.
  • Time: Aug. 27, 2024, 12:23 p.m.
    Status: Monitoring
    Update: We wish to inform you that we are aware of the degraded performance of the Search service in the mpe-01 environment. The fix has been implemented, and the Reltio Engineering team is monitoring. You may expect the next update within the next hour or sooner.
  • Time: Aug. 27, 2024, 11:19 a.m.
    Status: Identified
    Update: We wish to inform you that we are aware of the degraded performance of the Search service in the mpe-01 environment. The issue has been identified, and the Reltio Engineering team is diligently working to resolve it. You may expect the next update within the next hour or sooner.

Updates:

  • Time: Aug. 15, 2024, 8:37 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 15, 2024, 7:33 p.m.
    Status: Monitoring
    Update: Infrastructure expansion is complete, and services are back to normal operation. We're continuing to closely monitor workflow services.
  • Time: Aug. 15, 2024, 7:08 p.m.
    Status: Monitoring
    Update: We're currently working on expanding our infrastructure. You might experience some latency during this process. We're actively monitoring workflow services to minimize any disruptions.
  • Time: Aug. 15, 2024, 6:51 p.m.
    Status: Monitoring
    Update: We're making adjustments to our infrastructure service capacity. You may experience some latency during this process. We're closely monitoring workflow services to ensure minimal disruption.
  • Time: Aug. 15, 2024, 6:34 p.m.
    Status: Monitoring
    Update: We are currently experiencing intermittent latencies which we're actively working to resolve. We are monitoring the services.
  • Time: Aug. 15, 2024, 6:07 p.m.
    Status: Monitoring
    Update: Greetings All, Around 5:25 PM UTC, we observed a degraded performance in our Workflow service. The services are now back up and running as expected. We are currently monitoring the services. Best Regards, Reltio

Updates:

  • Time: July 29, 2024, 3:47 p.m.
    Status: Resolved
    Update: The incident has been resolved.
  • Time: July 29, 2024, 3:41 p.m.
    Status: Monitoring
    Update: We have implemented a fix. The prod-usg and test-usg tenants are back to normal performance now. We are currently monitoring the environment.
  • Time: July 29, 2024, 3:19 p.m.
    Status: Monitoring
    Update: We have implemented a fix. The prod-usg and test-usg tenants are back to normal performance now. We are currently monitoring the environment.
  • Time: July 29, 2024, 2:56 p.m.
    Status: Identified
    Update: The prod-usg and test-usg tenants facing degraded performance. We are continuing to work on a fix for this issue.
  • Time: July 29, 2024, 2:37 p.m.
    Status: Identified
    Update: We have restored access to prod-usg and test-usg tenants with degraded performance. We are continuing to work on a fix for this issue.
  • Time: July 29, 2024, 2:01 p.m.
    Status: Identified
    Update: We have identified that the issue is caused by a service in one of our cloud service providers. We are working with the cloud vendor to troubleshoot the issue.
  • Time: July 29, 2024, 1:32 p.m.
    Status: Identified
    Update: We have identified that the issue is caused by a service in one of our cloud service providers. We are working with the cloud vendor to troubleshoot the issue.
  • Time: July 29, 2024, 1:04 p.m.
    Status: Identified
    Update: Since 7:28 am US Central, we have noticed that the tenants on prod-usg and test-usg environments are unavailable. It is identified that the impact is due to an underlying infrastructure problem. We are currently collaborating with the third-party vendor to address this issue as quickly as possible. Your patience and understanding are greatly appreciated. Regular updates will be provided to keep you informed of the progress.

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Frequently Asked Questions - Reltio

Is there a Reltio outage?
The current status of Reltio is: Systems Active
Where can I find the official status page of Reltio?
The official status page for Reltio is here
How can I get notified if Reltio is down or experiencing an outage?
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