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Is there an Reltio outage?

Reltio status: Systems Active

Last checked: a minute ago

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Reltio outages and incidents

Outage and incident data over the last 30 days for Reltio.

There have been 1 outages or incidents for Reltio in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Reltio

Outlogger tracks the status of these components for Xero:

AWS lambda-us-east-1 Active
Global Authentication Service Active
Global Cleanse Active
Global Collaboration Service Active
Global Data Quality Service Active
Global Reference Data Management (RDM) Active
Global Tenant Application Console Active
Microsoft Azure Services Active
Mulesoft Connector Active
Reltio Documentation Portal Active
Reltio Support Portal Active
Activity Log Active
API Active
Authentication Service Active
Dataload Active
Data Storage Active
Data Validation Functions Active
D&B Connector Active
Export Active
Life Cycle Actions Active
Matching Service Active
Queues Active
Record ID Generator Active
Reference Data Management (RDM) Service Active
Reltio Data Pipelines Active
Reltio Integration Hub Active
Reltio Intelligent Assistant (RIA) Service Active
Search Active
SFDC Connector Service Active
UI Active
Workflow API Active
Activity Log Active
API Active
Authentication Service Active
Dataload Active
Data Storage Active
Data Validation Functions Active
D&B Connector Active
Export Active
Life Cycle Actions Active
Matching Service Active
Queues Active
Record ID Generator Active
Reference Data Management (RDM) Service Active
Reltio Data Pipelines Active
Reltio Integration Hub Active
Reltio Intelligent Assistant (RIA) Service Active
Search Active
SFDC Connector Service Active
UI Active
Workflow API Active
Activity Log Active
API Active
Authentication Service Active
Dataload Active
Data Storage Active
Data Validation Functions Active
D&B Connector Active
Export Active
Life Cycle Actions Active
Matching Service Active
Queues Active
Record ID Generator Active
Reference Data Management (RDM) Service Active
Reltio Data Pipelines Active
Reltio Intelligent Assistant (RIA) Service Active
Search Active
SFDC Connector Service Active
UI Active
Workflow API Active
Activity Log Active
API Active
Authentication Service Active
Dataload Active
Data Storage Active
Data Validation Functions Active
D&B Connector Active
Export Active
Life Cycle Actions Active
Matching Service Active
Queues Active
Record ID Generator Active
Reference Data Management (RDM) Service Active
Reltio Data Pipelines Active
Reltio Integration Hub Active
Reltio Intelligent Assistant (RIA) Service Active
Search Active
SFDC Connector Service Active
UI Active
Workflow API Active
Activity Log Active
API Active
Authentication Service Active
Dataload Active
Data Storage Active
Data Validation Functions Active
D&B Connector Active
Export Active
Life Cycle Actions Active
Matching Service Active
Queues Active
Record ID Generator Active
Reference Data Management (RDM) Service Active
Reltio Data Pipelines Active
Reltio Integration Hub Active
Reltio Intelligent Assistant (RIA) Service Active
Search Active
SFDC Connector Service Active
UI Active
Workflow API Active
Activity Log Active
API Active
Authentication Service Active
Dataload Active
Data Storage Active
D&B Connector Active
Export Active
Life Cycle Actions Active
Matching Service Active
Queues Active
Record ID Generator Active
Reference Data Management (RDM) Service Active
Reltio Data Pipelines Active
Reltio Integration Hub Active
Reltio Intelligent Assistant (RIA) Service Active
Search Active
SFDC Connector Service Active
UI Active
Workflow API Active
Activity Log Active
API Active
Authentication Service Active
Dataload Active
Data Storage Active
Data Validation Functions Active
D&B Connector Active
Export Active
Life Cycle Actions Active
Matching Service Active
Queues Active
Record ID Generator Active
Reference Data Management (RDM) Service Active
Reltio Data Pipelines Active
Reltio Integration Hub Active
Reltio Integration Hub Active
Reltio Intelligent Assistant (RIA) Service Active
Search Active
SFDC Connector Service Active
UI Active
Workflow API Active
Activity Log Active
API Active
Authentication Service Active
Dataload Active
Data Storage Active
Data Validation Functions Active
D&B Connector Active
Export Active
Life Cycle Actions Active
Matching Service Active
Queues Active
Record ID Generator Active
Reference Data Management (RDM) Service Active
Reltio Data Pipelines Active
Reltio Integration Hub Active
Reltio Intelligent Assistant (RIA) Service Active
Search Active
SFDC Connector Service Active
UI Active
Workflow API Active
Component Status
AWS lambda-us-east-1 Active
Global Authentication Service Active
Global Cleanse Active
Global Collaboration Service Active
Global Data Quality Service Active
Global Reference Data Management (RDM) Active
Global Tenant Application Console Active
Microsoft Azure Services Active
Mulesoft Connector Active
Reltio Documentation Portal Active
Reltio Support Portal Active
Active
Activity Log Active
API Active
Authentication Service Active
Dataload Active
Data Storage Active
Data Validation Functions Active
D&B Connector Active
Export Active
Life Cycle Actions Active
Matching Service Active
Queues Active
Record ID Generator Active
Reference Data Management (RDM) Service Active
Reltio Data Pipelines Active
Reltio Integration Hub Active
Reltio Intelligent Assistant (RIA) Service Active
Search Active
SFDC Connector Service Active
UI Active
Workflow API Active
Active
Activity Log Active
API Active
Authentication Service Active
Dataload Active
Data Storage Active
Data Validation Functions Active
D&B Connector Active
Export Active
Life Cycle Actions Active
Matching Service Active
Queues Active
Record ID Generator Active
Reference Data Management (RDM) Service Active
Reltio Data Pipelines Active
Reltio Integration Hub Active
Reltio Intelligent Assistant (RIA) Service Active
Search Active
SFDC Connector Service Active
UI Active
Workflow API Active
Active
Activity Log Active
API Active
Authentication Service Active
Dataload Active
Data Storage Active
Data Validation Functions Active
D&B Connector Active
Export Active
Life Cycle Actions Active
Matching Service Active
Queues Active
Record ID Generator Active
Reference Data Management (RDM) Service Active
Reltio Data Pipelines Active
Reltio Intelligent Assistant (RIA) Service Active
Search Active
SFDC Connector Service Active
UI Active
Workflow API Active
Active
Activity Log Active
API Active
Authentication Service Active
Dataload Active
Data Storage Active
Data Validation Functions Active
D&B Connector Active
Export Active
Life Cycle Actions Active
Matching Service Active
Queues Active
Record ID Generator Active
Reference Data Management (RDM) Service Active
Reltio Data Pipelines Active
Reltio Integration Hub Active
Reltio Intelligent Assistant (RIA) Service Active
Search Active
SFDC Connector Service Active
UI Active
Workflow API Active
Active
Activity Log Active
API Active
Authentication Service Active
Dataload Active
Data Storage Active
Data Validation Functions Active
D&B Connector Active
Export Active
Life Cycle Actions Active
Matching Service Active
Queues Active
Record ID Generator Active
Reference Data Management (RDM) Service Active
Reltio Data Pipelines Active
Reltio Integration Hub Active
Reltio Intelligent Assistant (RIA) Service Active
Search Active
SFDC Connector Service Active
UI Active
Workflow API Active
Active
Activity Log Active
API Active
Authentication Service Active
Dataload Active
Data Storage Active
D&B Connector Active
Export Active
Life Cycle Actions Active
Matching Service Active
Queues Active
Record ID Generator Active
Reference Data Management (RDM) Service Active
Reltio Data Pipelines Active
Reltio Integration Hub Active
Reltio Intelligent Assistant (RIA) Service Active
Search Active
SFDC Connector Service Active
UI Active
Workflow API Active
Active
Activity Log Active
API Active
Authentication Service Active
Dataload Active
Data Storage Active
Data Validation Functions Active
D&B Connector Active
Export Active
Life Cycle Actions Active
Matching Service Active
Queues Active
Record ID Generator Active
Reference Data Management (RDM) Service Active
Reltio Data Pipelines Active
Reltio Integration Hub Active
Reltio Integration Hub Active
Reltio Intelligent Assistant (RIA) Service Active
Search Active
SFDC Connector Service Active
UI Active
Workflow API Active
Active
Activity Log Active
API Active
Authentication Service Active
Dataload Active
Data Storage Active
Data Validation Functions Active
D&B Connector Active
Export Active
Life Cycle Actions Active
Matching Service Active
Queues Active
Record ID Generator Active
Reference Data Management (RDM) Service Active
Reltio Data Pipelines Active
Reltio Integration Hub Active
Reltio Intelligent Assistant (RIA) Service Active
Search Active
SFDC Connector Service Active
UI Active
Workflow API Active

Latest Reltio outages and incidents.

View the latest incidents for Reltio and check for official updates:

Updates:

  • Time: July 19, 2024, 5:48 p.m.
    Status: Resolved
    Update: The incident has been resolved.
  • Time: July 19, 2024, 4:16 p.m.
    Status: Monitoring
    Update: We continue to monitor the situation closely to ensure stability. Thank you for your patience and understanding.
  • Time: July 19, 2024, 2:53 p.m.
    Status: Monitoring
    Update: We are continuing to monitor after the fix implementation. An update will be furnished within the next 30 minutes, or earlier.
  • Time: July 19, 2024, 2:24 p.m.
    Status: Monitoring
    Update: We are continuing to monitor after the fix implementation. An update will be furnished within the next 30 minutes, or earlier.
  • Time: July 19, 2024, 1:53 p.m.
    Status: Monitoring
    Update: We are continuing to monitor after the fix implementation. An update will be furnished within the next 30 minutes, or earlier.
  • Time: July 19, 2024, 1:20 p.m.
    Status: Monitoring
    Update: We are continuing to monitor after the fix implementation.. An update will be furnished within the next 30 minutes, or earlier.
  • Time: July 19, 2024, 12:42 p.m.
    Status: Monitoring
    Update: We are continuing to monitor after the fix implementation.. An update will be furnished within the next 30 minutes, or earlier.
  • Time: July 19, 2024, 12:20 p.m.
    Status: Monitoring
    Update: We have implemented a fix and currently monitoring the environment. An update will be furnished within the next 15 minutes, or potentially earlier. We thank you for your patience and understanding.
  • Time: July 19, 2024, 12:19 p.m.
    Status: Identified
    Update: We have implemented a fix and currently monitoring the environment. An update will be furnished within the next 15 minutes, or potentially earlier. We thank you for your patience and understanding.
  • Time: July 19, 2024, 12:04 p.m.
    Status: Identified
    Update: Our team has identified the issue and currently working toward a resolution. An update will be furnished within the next 15 minutes, or potentially earlier. We thank you for your patience and understanding.
  • Time: July 19, 2024, 11:49 a.m.
    Status: Investigating
    Update: Our team is still in the process of further investigating the issue at hand. An update will be furnished within the next 15 minutes, or potentially earlier. We thank you for your patience and understanding.
  • Time: July 19, 2024, 11:33 a.m.
    Status: Investigating
    Update: Our team is still in the process of further investigating the issue at hand. An update will be furnished within the next 15 minutes, or potentially earlier. We thank you for your patience and understanding.
  • Time: July 19, 2024, 11:17 a.m.
    Status: Investigating
    Update: Our team is still in the process of further investigating the issue at hand. An update will be furnished within the next 15 minutes, or potentially earlier. We thank you for your patience and understanding.
  • Time: July 19, 2024, 11 a.m.
    Status: Investigating
    Update: Our team is still in the process of further investigating the issue at hand. An update will be furnished within the next 15 minutes, or potentially earlier. We thank you for your patience and understanding.
  • Time: July 19, 2024, 10:44 a.m.
    Status: Investigating
    Update: We are currently in the process of further investigating the issue at hand. An update will be furnished within the next 15 minutes, or potentially earlier.
  • Time: July 19, 2024, 10:26 a.m.
    Status: Investigating
    Update: Our team is continuing the investigation of the issue. An update will be provided within the next 15 minutes, or possibly sooner. We thank you for your patience and understanding.
  • Time: July 19, 2024, 10:09 a.m.
    Status: Investigating
    Update: Our team is currently continuing the investigation of the issue. An update will be provided within the next 15 minutes, or possibly sooner. We thank you for your patience and understanding.
  • Time: July 19, 2024, 9:45 a.m.
    Status: Investigating
    Update: Our team is currently continuing the investigation of the issue. An update will be provided within the next 15 minutes, or possibly sooner. We thank you for your patience and understanding.
  • Time: July 19, 2024, 9:29 a.m.
    Status: Investigating
    Update: The issue is still being investigated at our end. The next update will be provided in 15 minutes, or sooner if necessary. We appreciate your patience and understanding.
  • Time: July 19, 2024, 9:11 a.m.
    Status: Investigating
    Update: We would like to inform you that we are currently investigating an intermittent issue affecting the Workflow, RDM, and Cleanse services in the US East region. Our engineering team is currently investigating this issue. The next update will be provided in 15 minutes or sooner if necessary.

Updates:

  • Time: July 19, 2024, 7:23 a.m.
    Status: Resolved
    Update: This incident is now resolved
  • Time: July 19, 2024, 6:56 a.m.
    Status: Monitoring
    Update: We would like to inform you that all Reltio Services in the Azure US Central region have been restored, and our team is currently monitoring the situation. The Microsoft Azure health status for the US Central Region is now showing as green and has also been restored. The next update will be provided in 15 minutes, or sooner if required.
  • Time: July 19, 2024, 6:38 a.m.
    Status: Monitoring
    Update: We would like to inform you that all Reltio Services in the Azure US Central region have been restored, and our team is currently monitoring the situation. The Microsoft Azure health status for the US Central Region is now showing as green and has also been restored. The next update will be provided in 15 minutes, or sooner if required.
  • Time: July 19, 2024, 6:20 a.m.
    Status: Monitoring
    Update: We would like to inform you that all Reltio Services in the Azure US Central region have been restored, and our team is currently monitoring the situation. The Microsoft Azure health status for the US Central Region is now showing as green and has also been restored. The next update will be provided in 15 minutes, or sooner if required.
  • Time: July 19, 2024, 5:42 a.m.
    Status: Monitoring
    Update: We would like to inform you that all Reltio Services in the Azure US Central region have been restored, and our team is currently monitoring the situation. The Microsoft Azure health status for the US Central Region is now showing as green and has also been restored. The next update will be provided in 15 minutes, or sooner if required.
  • Time: July 19, 2024, 5:27 a.m.
    Status: Monitoring
    Update: We would like to inform you that all Reltio Services in the Azure US Central region have been restored, and our team is currently monitoring the situation. The Microsoft Azure health status for the US Central Region is now showing as green and has also been restored.   The next update will be provided in 15 minutes, or sooner if required.
  • Time: July 19, 2024, 5:11 a.m.
    Status: Monitoring
    Update: We would like to inform you that Reltio is currently observing the restoration of services and is actively monitoring for any potential decline in performance. Additionally, Microsoft has indicated in their most recent update that services are steadily recovering. The next update will be shared in 15 minutes, or sooner if necessary. For further updates, please refer to the Microsoft Azure Status Page.
  • Time: July 19, 2024, 4:49 a.m.
    Status: Monitoring
    Update: Reltio is continuing to see recovery of services and we are currently monitoring for any degradation. Also Microsoft in their latest update has mentioned continued recovery of services. The next update will be provided in 15 minutes, or earlier as events warrant. Please see the Microsoft Azure Status Page for ongoing updates
  • Time: July 19, 2024, 4:33 a.m.
    Status: Monitoring
    Update: Reltio is continuing to see recovery of services and we are currently monitoring for any degradation. Also Microsoft in their latest update has mentioned continued recovery of services. The next update will be provided in 15 minutes, or earlier as events warrant. Please see the Microsoft Azure Status Page for ongoing updates
  • Time: July 19, 2024, 4:09 a.m.
    Status: Identified
    Update: Microsoft has identified the issue. We observe services are starting to recover and are running tests to validate Reltio's environments. The next update will be provided in 15 minutes, or earlier as events warrant. Please see the Microsoft Azure Status Page for ongoing updates
  • Time: July 19, 2024, 3:55 a.m.
    Status: Identified
    Update: Microsoft has identified the issue. We observe services are starting to recover and are running tests to validate Reltio's environments. The next update will be provided in 15 minutes, or earlier as events warrant. Please see the Microsoft Azure Status Page for ongoing updates
  • Time: July 19, 2024, 3:40 a.m.
    Status: Identified
    Update: Microsoft has identified the issue. We observe services are starting to recover and are running tests to validate Reltio's environments. The next update will be provided in 15 minutes, or earlier as events warrant. Please see the Microsoft Azure Status Page for ongoing updates
  • Time: July 19, 2024, 3:23 a.m.
    Status: Identified
    Update: Microsoft has identified the issue. We observe services are starting to recover and are running tests to validate Reltio's environments. The next update will be provided in 15 minutes, or earlier as events warrant. Please see the Microsoft Azure Status Page for ongoing updates
  • Time: July 19, 2024, 3:07 a.m.
    Status: Identified
    Update: Microsoft has identified the issue. We observe services are starting to recover and are running tests to validate Reltio's environments. The next update will be provided in 15 minutes, or earlier as events warrant. Please see the Microsoft Azure Status Page for ongoing updates
  • Time: July 19, 2024, 2:51 a.m.
    Status: Identified
    Update: Microsoft has identified the issue. We observe services are starting to recover and are running tests to validate Reltio's environments. The next update will be provided in 15 minutes, or earlier as events warrant. Please see the Microsoft Azure Status Page for ongoing updates
  • Time: July 19, 2024, 2:36 a.m.
    Status: Identified
    Update: Microsoft has identified the issue. We observe services are starting to recover and are running tests to validate Reltio's environments. The next update will be provided in 15 minutes, or earlier as events warrant. Please see the Microsoft Azure Status Page for ongoing updates
  • Time: July 19, 2024, 2:04 a.m.
    Status: Investigating
    Update: Current Status: Tenants on Microsoft Azure Cloud (US Central region) are experiencing a service outage—please see Microsoft Azure Status Page for ongoing updates. Our team is working with the Microsoft Azure team diligently to restore service. We are monitoring the services at our end. The next update will be provided in 15 minutes, or earlier as events warrant. Azure Status Page: https://azure.status.microsoft/en-us/status
  • Time: July 19, 2024, 1:48 a.m.
    Status: Investigating
    Update: Current Status: Tenants on Microsoft Azure Cloud (US Central region) are experiencing a service outage—please see Microsoft Azure Status Page for ongoing updates. Our team is working with the Microsoft Azure team diligently to restore service. We are monitoring the services at our end. The next update will be provided in 15 minutes, or earlier as events warrant. Azure Status Page: https://azure.status.microsoft/en-us/status
  • Time: July 19, 2024, 1:30 a.m.
    Status: Investigating
    Update: Current Status: Tenants on Microsoft Azure Cloud (US Central region) are experiencing a service outage—please see Microsoft Azure Status Page for ongoing updates. Our team is working with the Microsoft Azure team diligently to restore service. We are monitoring the services at our end. The next update will be provided in 15 minutes, or earlier as events warrant. Azure Status Page: https://azure.status.microsoft/en-us/status
  • Time: July 19, 2024, 1:14 a.m.
    Status: Investigating
    Update: Current Status: Tenants on Microsoft Azure Cloud (US Central region) are experiencing a service outage—please see Microsoft Azure Status Page for ongoing updates. Our team is working with the Microsoft Azure team diligently to restore service. We are monitoring the services at our end. The next update will be provided in 15 minutes, or earlier as events warrant. Azure Status Page: https://azure.status.microsoft/en-us/status
  • Time: July 19, 2024, 12:55 a.m.
    Status: Investigating
    Update: Current Status: Tenants on Microsoft Azure Cloud (US Central region) are experiencing a service outage—please see Microsoft Azure Status Page for ongoing updates. Our team is working with the Microsoft Azure team diligently to restore service. We are monitoring the services at our end. The next update will be provided in 15 minutes, or earlier as events warrant. Azure Status Page: https://azure.status.microsoft/en-us/status
  • Time: July 19, 2024, 12:41 a.m.
    Status: Investigating
    Update: Current Status: Tenants on Microsoft Azure Cloud (US Central region) are experiencing a service outage—please see Microsoft Azure Status Page for ongoing updates. Our team is working with the Microsoft Azure team diligently to restore service. We are monitoring the services at our end. The next update will be provided in 15 minutes, or earlier as events warrant. Azure Status Page: https://azure.status.microsoft/en-us/status
  • Time: July 19, 2024, 12:25 a.m.
    Status: Investigating
    Update: Current Status: Tenants on Microsoft Azure Cloud (US Central region) are experiencing a service outage—please see Microsoft Azure Status Page for ongoing updates. Our team is working with the Microsoft Azure team diligently to restore service. The next update will be provided in 15 minutes, or earlier as events warrant. Azure Status Page: https://azure.status.microsoft/en-us/status
  • Time: July 19, 2024, 12:13 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 19, 2024, 12:08 a.m.
    Status: Investigating
    Update: Current Status: We are aware of this issue and have engaged multiple teams to investigate. As part of the investigation, we are reviewing previous deployments, and are running other workstreams to investigate for an underlying cause. The next update will be provided in 60 minutes, or as events warrant. This message was last updated at 23:45 UTC on 18 July 2024
  • Time: July 18, 2024, 11:53 p.m.
    Status: Investigating
    Update: Current Status: We are aware of this issue and have engaged multiple teams to investigate. As part of the investigation, we are reviewing previous deployments, and are running other workstreams to investigate for an underlying cause. The next update will be provided in 60 minutes, or as events warrant. This message was last updated at 23:45 UTC on 18 July 2024
  • Time: July 18, 2024, 11:40 p.m.
    Status: Investigating
    Update: Microsoft Azure services outage: https://azure.status.microsoft/en-us/status Investigating issues in the Central US region Impact Statement: Starting at approximately 21:56 UTC on 18 Jul 2024, a subset of customers may experience issues with multiple Azure services in the Central US region including failures with service management operations and connectivity or availability of services. Current Status: We are aware of this issue and are actively investigating. The next update will be provided in 60 minutes, or as events warrant. This message was last updated at 23:17 UTC on 18 July 2024

Updates:

  • Time: June 28, 2024, 7:04 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 28, 2024, 4:52 p.m.
    Status: Monitoring
    Update: We are pleased to inform you that our team has released the fix. Please note there is no impact to any other service apart from Azure bus service connection isolated to specific customer (4) environments. We are currently monitoring the services across our environments. We will follow up with a detailed root cause analysis.
  • Time: June 28, 2024, 4:25 p.m.
    Status: Identified
    Update: Our team is actively working on getting the fix released. We appreciate your patience and will provide further updates as soon as possible.
  • Time: June 28, 2024, 4:05 p.m.
    Status: Identified
    Update: We are pleased to inform you that the recent test was successful. Our team is now actively working on getting the fix released. We appreciate your patience and will provide further updates as soon as possible.
  • Time: June 28, 2024, 3:41 p.m.
    Status: Identified
    Update: We would like to inform you that we are actively in the process of testing the necessary changes. We will provide you with further updates as they become available. Your understanding and patience are greatly appreciated.
  • Time: June 28, 2024, 3:20 p.m.
    Status: Identified
    Update: We would like to inform you that we are currently in the process of testing the necessary changes. We will provide you with further updates as they become available. Your understanding and patience are greatly appreciated.
  • Time: June 28, 2024, 2:08 p.m.
    Status: Identified
    Update: We wish to inform you that our third-party vendor is currently working on resolving the issue. Rest assured, we will provide you with additional updates as soon as they become available. Thank you for your understanding and patience.
  • Time: June 28, 2024, 1:44 p.m.
    Status: Identified
    Update: We wish to inform you that our third-party vendor is currently addressing the issue. Additional updates will be shared with you as soon as we receive them.
  • Time: June 28, 2024, 1:21 p.m.
    Status: Identified
    Update: We wish to notify you that the issue has been identified. We are currently collaborating with our third-party vendor to address the incident as promptly as possible. We appreciate your understanding and patience.
  • Time: June 28, 2024, 12:59 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: June 28, 2024, 12:55 p.m.
    Status: Investigating
    Update: We would like to inform you that the connection between the Reltio Integration Hub and Azure based connectors through the Community Library Custom Connector is currently experiencing difficulties as a result of modifications in the Microsoft APIs. Our team of engineers is currently looking into this matter to find a resolution. We appreciate your understanding and patience during this time.

Updates:

  • Time: June 26, 2024, 7:01 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 26, 2024, 6:32 p.m.
    Status: Monitoring
    Update: Update: We would like to inform you that the issue has been resolved at 11:07 AM PDT. Our team is monitoring the status of internal systems and scheduled jobs. If you had scheduled a data load job prior to 11:07 AM PDT we recommend canceling and restarting these jobs.
  • Time: June 26, 2024, 5:40 p.m.
    Status: Identified
    Update: Update: We have isolated the defect to a capacity limit in a shared component within the data loader. Our teams is currently working with our cloud service provider, and we have increased the capacity multi fold to mitigate the problem. However, we continue to see increased API calls on the dataloader subsystem. Our engineers are continuing to analyze the issue.
  • Time: June 26, 2024, 5:17 p.m.
    Status: Identified
    Update: Update: We would like to inform you that our team is working diligently to resolve this issue as quickly as possible. Your understanding and patience in this matter are greatly valued.
  • Time: June 26, 2024, 4:58 p.m.
    Status: Identified
    Update: Update: We wanted to let you know that our teams are currently working on resolving the issue. Thank you for your patience!
  • Time: June 26, 2024, 4:36 p.m.
    Status: Identified
    Update: Update: We have involved the concerned team and are working to resolve the issue.
  • Time: June 26, 2024, 3:43 p.m.
    Status: Identified
    Update: Hi Everyone, We would like to bring to your attention that we are currently experiencing a data loader issue in certain environments. This issue is causing delays and potential interruptions in the data loading process. Our team is diligently working to resolve this issue promptly. Your understanding and patience are greatly appreciated. Regards, Team Reltio

Updates:

  • Time: June 21, 2024, 11:22 a.m.
    Status: Resolved
    Update: The Documentation Portal Search Bar has been restored and the issue has been fixed.
  • Time: June 21, 2024, 10:35 a.m.
    Status: Monitoring
    Update: We are monitoring the issue closely against the resolution.
  • Time: June 21, 2024, 8:20 a.m.
    Status: Monitoring
    Update: We are aware that the Search bar is missing on the Documentation Portal and are working on a fix to redeploy the same.

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Frequently Asked Questions - Reltio

Is there a Reltio outage?
The current status of Reltio is: Systems Active
Where can I find the official status page of Reltio?
The official status page for Reltio is here
How can I get notified if Reltio is down or experiencing an outage?
To get notified of any status changes to Reltio, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Reltio every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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