Is there an RescueTime outage?

RescueTime status: Systems Active

Last checked: 7 minutes ago

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RescueTime outages and incidents

Outage and incident data over the last 30 days for RescueTime.

There have been 1 outages or incidents for RescueTime in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for RescueTime

Outlogger tracks the status of these components for Xero:

Data Processors Active
RescueTime Web Application Active
Component Status
Data Processors Active
RescueTime Web Application Active

Latest RescueTime outages and incidents.

View the latest incidents for RescueTime and check for official updates:

Updates:

  • Time: Sept. 16, 2020, 5:38 p.m.
    Status: Resolved
    Update: Thank you for your patience. This has been resolved. If you are still experiences issues please send a message to [email protected].
  • Time: Sept. 16, 2020, 5:25 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 16, 2020, 5:25 p.m.
    Status: Investigating
    Update: We are aware that users are unable to access RescueTime.com and/or the system is running slow. Our developers are currently investing this issue and we will continue to update as we learn more. Rest assured your data is still tracking.

Updates:

  • Time: Sept. 5, 2020, 1:20 a.m.
    Status: Resolved
    Update: System will be down for upgrades.

Updates:

  • Time: Aug. 19, 2020, 12:40 p.m.
    Status: Resolved
    Update: We're happy to report this issue has been resolved. Thank you for your patience as our developers worked diligently to get this resolved. Even though we don't anticipate it, please let us know if you experience any issues.
  • Time: Aug. 18, 2020, 1:18 a.m.
    Status: Monitoring
    Update: We're happy to report we are accepting premium subscriptions again! If you had trouble subscribing or upgrading that has now been resolved. Emails are also back on track. Users will start receiving weekly report emails shortly. We will continue to monitor things for the next 24 hours before marking the issue resolved. If you run into any issues during that time please reach out to [email protected] so we can investigate. Thank you for your continued patience and support while we resolved these issues.
  • Time: Aug. 16, 2020, 5:22 a.m.
    Status: Identified
    Update: Due to situations outside of our control, users will not be receiving a weekly email report this week. We do understand and apologize for the inconvenience. Even though the weekly email report will not be automatically sent this week, rest assure once things are up and running you will be able to export a report from your account manually. Thank you for your continued patience as we work towards a solution. We will continue to keep you updated.
  • Time: Aug. 15, 2020, 1:32 a.m.
    Status: Identified
    Update: Quick update! We are still working hard to resolve these issues. We are temporarily not accepting new premium signups. We apologize for the inconvenience. As we are continuing our investigation our emails are currently paused, so if you have not received expected emails from the site, know we are aware and are working towards a resolution. We appreciate your patience as our developers working to get systems running 100%.
  • Time: Aug. 14, 2020, 5:09 p.m.
    Status: Identified
    Update: Despite our efforts, we are still having unresolved issues with our billing, for now, our billing page is disabled, and this will possibly prevent processing upgrades and payments at this time.
  • Time: Aug. 14, 2020, 4:10 p.m.
    Status: Monitoring
    Update: Thank- you for your patience! A fix has been implemented and we re-enabling on a rolling basis, we are currently monitoring the results.
  • Time: Aug. 14, 2020, 12:55 p.m.
    Status: Identified
    Update: Currently, we are having a problem with our billing provider and it could influence the billing page, and prevents processing upgrades and payments at this time. This billing issue has also caused some of our users to receive a server error on their account. Our developers are currently investigating they believe they have identified the issue and are working on a fix. We don’t have an estimated timeline just yet, but we will keep you updated.

Updates:

  • Time: July 23, 2020, 9:46 p.m.
    Status: Resolved
    Update: Thank you for your patience. This issue has been resolved. If you find you are still having issues please contact [email protected].
  • Time: July 23, 2020, 8:42 p.m.
    Status: Identified
    Update: We just wanted to let you know we are aware of the logging issues with the system. We have identified the issue and are working to get it resolved. We will let you know when we have an update.

Updates:

  • Time: March 13, 2020, 10:50 p.m.
    Status: Resolved
    Update: Thank you for your patience. System upgrades complete.
  • Time: March 13, 2020, 7 p.m.
    Status: Identified
    Update: Current system upgrades may lead to intermittent delays for a bit. We are monitoring this, please note that no data will be lost during this process.

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Frequently Asked Questions - RescueTime

Is there a RescueTime outage?
The current status of RescueTime is: Systems Active
Where can I find the official status page of RescueTime?
The official status page for RescueTime is here
How can I get notified if RescueTime is down or experiencing an outage?
To get notified of any status changes to RescueTime, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of RescueTime every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does RescueTime do?
RescueTime is a time management software that helps users track and analyze how they spend their time. Start a free trial today.

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