RescueTime outages and incidents
Outage and incident data over the last 30 days for RescueTime.
There have been 1 outages or incidents for RescueTime in the last 30 days.
Severity Breakdown:
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Sign Up NowComponents and Services Monitored for RescueTime
Outlogger tracks the status of these components for Xero:
| Component | Status |
|---|---|
| Data Processors | Active |
| RescueTime Web Application | Active |
Latest RescueTime outages and incidents.
View the latest incidents for RescueTime and check for official updates:
Server Error
Description: This incident has been resolved.
Status: Resolved
Impact: Major | Started At: Nov. 14, 2019, 5:59 p.m.
Updates:
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Time: Nov. 14, 2019, 6:32 p.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: Nov. 14, 2019, 5:59 p.m.Status: IdentifiedUpdate: We have identified the servers errors users are receiving when trying to access the dashboard. Our developers are working on getting things up and running ASAP. We will update you as things progress. Thank you for your patience.
Server Errors
Description: This incident has been resolved.
Status: Resolved
Impact: None | Started At: Nov. 6, 2019, 11:21 a.m.
Updates:
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Time: Nov. 7, 2019, 12:26 a.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: Nov. 6, 2019, 8:53 p.m.Status: MonitoringUpdate: A fix has been implemented and we are monitoring the results. Please let us know at [email protected] if you are still running into issues.
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Time: Nov. 6, 2019, 4:26 p.m.Status: IdentifiedUpdate: We have identified the issue, and we are taking steps to mitigating the impact. We are working hard to fully resolve this issue.
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Time: Nov. 6, 2019, 12:14 p.m.Status: InvestigatingUpdate: The site Rescuetime.com is now accessible. However, investigation is still going on with our servers. Your data has not been lost, however, there will be a delay of it appearing on your dashboard. We will continue to keep you up to date.
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Time: Nov. 6, 2019, 11:21 a.m.Status: InvestigatingUpdate: We are currently investigating servers errors received when trying to access RescueTime.com. Thank you for your patience.
Slow Processors
Description: Happy to report, this has been resolved! Processors are running smoothly and things are back to normal. Please email [email protected] if you're experiencing differently.
Status: Resolved
Impact: Minor | Started At: July 1, 2019, 1:55 p.m.
Updates:
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Time: July 1, 2019, 2:08 p.m.Status: ResolvedUpdate: Happy to report, this has been resolved! Processors are running smoothly and things are back to normal. Please email [email protected] if you're experiencing differently.
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Time: July 1, 2019, 1:55 p.m.Status: IdentifiedUpdate: Just a heads up! Our processors are running a bit slow. Our developers are currently working on getting things back up to speed. We will keep you updated when things are back to normal. Thank you for your patience!
Problems with alert delivery
Description: We've identified and corrected the source of the issue causing duplicate alert delivery. Alerts should be working normally now and we are monitoring closely for any new issues.
Status: Resolved
Impact: Major | Started At: May 27, 2019, 9:53 p.m.
Updates:
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Time: May 28, 2019, 9:13 p.m.Status: ResolvedUpdate: We've identified and corrected the source of the issue causing duplicate alert delivery. Alerts should be working normally now and we are monitoring closely for any new issues.
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Time: May 27, 2019, 9:53 p.m.Status: InvestigatingUpdate: Some users are receiving multiple copies of alerts delivered by email, mobile notification, or the desktop app. We have disabled alert delivery while we diagnose and fix the issue. Our engineers are currently investigating. We will keep you updated.
Unable to access Site
Description: Users received 503 errors when trying to access the site. Our engineers have resolved the issue. Sorry for the interruption. No data was lost during this delay.
Status: Resolved
Impact: Minor | Started At: May 24, 2019, 10 p.m.
Updates:
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Time: May 24, 2019, 10:29 p.m.Status: ResolvedUpdate: Users received 503 errors when trying to access the site. Our engineers have resolved the issue. Sorry for the interruption. No data was lost during this delay.
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Time: May 24, 2019, 10 p.m.Status: InvestigatingUpdate: Users are receiving 503 errors when trying to access the site. Our engineers are currently investigating. We will keep you updated.
