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Is there an Restaurant365 outage?

Restaurant365 status: Systems Active

Last checked: 2 minutes ago

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Restaurant365 outages and incidents

Outage and incident data over the last 30 days for Restaurant365.

There have been 0 outages or incidents for Restaurant365 in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Restaurant365

Outlogger tracks the status of these components for Xero:

API Active
Bank Integration Active
FTP File Watcher (Vendor Integration) Active
POS Integrations (DSS Polling) Active
Classic Active
R365 Active
Ad Hoc Active
Automated Report Distribution Active
Check & Invoice Printing Active
Custom Financials Reporter Active
FYIsoft Active
My Reports Active
R365 Intelligence Active
Customer Databases Active
R365 Payroll Active
Component Status
Active
API Active
Bank Integration Active
FTP File Watcher (Vendor Integration) Active
POS Integrations (DSS Polling) Active
Active
Classic Active
R365 Active
Active
Ad Hoc Active
Automated Report Distribution Active
Check & Invoice Printing Active
Custom Financials Reporter Active
FYIsoft Active
My Reports Active
R365 Intelligence Active
Active
Customer Databases Active
R365 Payroll Active

Latest Restaurant365 outages and incidents.

View the latest incidents for Restaurant365 and check for official updates:

Updates:

  • Time: Sept. 27, 2024, 11:15 p.m.
    Status: Resolved
    Update: Full recovery across all instances. Issue resolved. Postmortem Summary: 2:13 pm PST - Issue reported - 504 Gateway Time-Out Error 2:25 pm PST - Fix implemented 2:33 pm PST - Full recovery across all instances
  • Time: Sept. 27, 2024, 9:40 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are now seeing recoveries across all customer instances.
  • Time: Sept. 27, 2024, 9:33 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Sept. 27, 2024, 9:33 p.m.
    Status: Identified
    Update: We have identified the issue that is causing the 504 Gateway Time Out Error and are currently implementing a fix.

Updates:

  • Time: Sept. 17, 2024, 6:17 p.m.
    Status: Resolved
    Update: 9/17/2024: At 1:30am PST, an issue was identified that prevented the import of the Daily Sales Summary. At 5:15am PST, the issue was resolved we then began to see recovery along with a downward trend in missing DSS's. At 8:30am PST, our system was fully stabilized.

Updates:

  • Time: Sept. 12, 2024, 2:21 p.m.
    Status: Resolved
    Update: The connectivity issues have been resolved. Microsoft Azure cleared the issue on their end and customers have confirmed service is restored.
  • Time: Sept. 12, 2024, 1:26 p.m.
    Status: Monitoring
    Update: At 5am PST we became aware of connectivity issues being reported . The issue is affecting customers using AT&T for network connection. Microsoft Azure is aware and their status page can be viewed here: https://azure.status.microsoft/en-us/status . We recommend using an alternate ISP for internet connection in the interim. We will continue to provide updates as we receive them from Microsoft Azure.

Updates:

  • Time: Aug. 27, 2024, 2:28 p.m.
    Status: Resolved
    Update: Customers unable to login to the R365 Application via either the desktop or mobile devices Start Time: 8/26/24 8:52 PM PST End Time: 8/26/24 9:34 PM PST

Updates:

  • Time: Aug. 22, 2024, 8:23 p.m.
    Status: Resolved
    Update: We continue to see full recovery after the fix was implemented and consider the issue to be fully resolved.
  • Time: Aug. 22, 2024, 5:02 p.m.
    Status: Monitoring
    Update: Just a short time ago, we began to see overall system slowness which also began to trigger some error messaging. We swiftly identified the root cause and were able to implemented a fix. While we are seeing recovering, we will continue to fully monitor the fix implemented to ensure system performance is no longer degraded.

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Frequently Asked Questions - Restaurant365

Is there a Restaurant365 outage?
The current status of Restaurant365 is: Systems Active
Where can I find the official status page of Restaurant365?
The official status page for Restaurant365 is here
How can I get notified if Restaurant365 is down or experiencing an outage?
To get notified of any status changes to Restaurant365, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Restaurant365 every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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