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Is there an Restaurant365 outage?

Restaurant365 status: Systems Active

Last checked: 8 minutes ago

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Restaurant365 outages and incidents

Outage and incident data over the last 30 days for Restaurant365.

There have been 0 outages or incidents for Restaurant365 in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Restaurant365

Outlogger tracks the status of these components for Xero:

API Active
Bank Integration Active
FTP File Watcher (Vendor Integration) Active
POS Integrations (DSS Polling) Active
Classic Active
R365 Active
Ad Hoc Active
Automated Report Distribution Active
Check & Invoice Printing Active
Custom Financials Reporter Active
FYIsoft Active
My Reports Active
R365 Intelligence Active
Customer Databases Active
R365 Payroll Active
Component Status
Active
API Active
Bank Integration Active
FTP File Watcher (Vendor Integration) Active
POS Integrations (DSS Polling) Active
Active
Classic Active
R365 Active
Active
Ad Hoc Active
Automated Report Distribution Active
Check & Invoice Printing Active
Custom Financials Reporter Active
FYIsoft Active
My Reports Active
R365 Intelligence Active
Active
Customer Databases Active
R365 Payroll Active

Latest Restaurant365 outages and incidents.

View the latest incidents for Restaurant365 and check for official updates:

Updates:

  • Time: Sept. 19, 2023, 5:46 p.m.
    Status: Resolved
    Update: At this time, we consider the matter resolved. If you are unable to access the system, please contact our Support team: https://help.restaurant365.net/en/support/home#contact
  • Time: Sept. 19, 2023, 4:02 p.m.
    Status: Monitoring
    Update: A fix has been implemented and R365 Intelligence is now available.
  • Time: Sept. 19, 2023, 3:20 p.m.
    Status: Investigating
    Update: R365 Intelligence is currently unavailable. Our Engineering team is diligently working to restore access. We will post updates here as we make progress.

Updates:

  • Time: Aug. 16, 2023, 9:35 p.m.
    Status: Resolved
    Update: This incident is resolved.
  • Time: Aug. 16, 2023, 3:01 p.m.
    Status: Monitoring
    Update: A fix has been implemented and repolls are being preformed to update the DSS data being imported.
  • Time: Aug. 16, 2023, 2:46 p.m.
    Status: Identified
    Update: This issue has been identified and we are implementing a fix.
  • Time: Aug. 16, 2023, 2:17 p.m.
    Status: Investigating
    Update: We are currently investigating an issue which is preventing Toast POS polling data from importing correctly.

Updates:

  • Time: July 25, 2023, 2:19 p.m.
    Status: Resolved
    Update: At this time, we consider the matter resolved. If you are unable to access the system, please contact our Support team: https://help.restaurant365.net/en/support/home#contact
  • Time: July 24, 2023, 10:25 p.m.
    Status: Monitoring
    Update: At this time, access has been restored. Our Engineering team is monitoring performance closely. If you are unable to access the system, please contact our Support team: https://help.restaurant365.net/en/support/home#contact
  • Time: July 24, 2023, 9:59 p.m.
    Status: Investigating
    Update: R365 Workforce is currently unavailable. Our Engineering team is diligently working to restore access. We will post updates here as they we make progress.

Updates:

  • Time: July 21, 2023, 3:21 p.m.
    Status: Resolved
    Update: At this time, we consider this issue to be resolved. If you experience issues with Daily Sales Summary polling at one or more of your locations, please reach out to our Support team and we will be happy to investigate: https://help.restaurant365.net/en/support/home#contact
  • Time: July 20, 2023, 12:04 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: July 19, 2023, 11:54 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 19, 2023, 10:08 p.m.
    Status: Identified
    Update: Our development team is running further test as we work towards a resolution.
  • Time: July 19, 2023, 6:40 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: July 19, 2023, 4:26 p.m.
    Status: Identified
    Update: The issue has been identified and we are working on a resolution. Updates to come.

Updates:

  • Time: June 8, 2023, 9:47 p.m.
    Status: Resolved
    Update: We have verified that our fix from earlier this morning has resolved the issue for all affected customers. You may still need to repoll your POS data and/or re-trigger daily report subscription emails. For repolling instruction, see https://shorturl.at/GITY5 For instructions on resending a report subscription, see https://shorturl.at/sAEOX If you need assistance with either of these procedures, please contact our Support team: https://help.restaurant365.net/en/support/home#contact
  • Time: June 8, 2023, 2:06 p.m.
    Status: Monitoring
    Update: Overnight we became aware of an issue affecting the DSS file imports for some customers that prevented sales and labor data from importing correctly. Our engineering team quickly identified the problem and implemented a fix. At this time, we believe the issue to be resolved, but you may still need to repoll your POS data and/or re-trigger daily report subscription emails. For repolling instruction, see https://shorturl.at/GITY5 For instructions on resending a report subscription, see https://shorturl.at/sAEOX If you need assistance with either of these procedures, please contact our Support team: https://help.restaurant365.net/en/support/home#contact

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Frequently Asked Questions - Restaurant365

Is there a Restaurant365 outage?
The current status of Restaurant365 is: Systems Active
Where can I find the official status page of Restaurant365?
The official status page for Restaurant365 is here
How can I get notified if Restaurant365 is down or experiencing an outage?
To get notified of any status changes to Restaurant365, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Restaurant365 every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here