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Is there an RevenueCat outage?

RevenueCat status: Systems Active

Last checked: 7 minutes ago

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RevenueCat outages and incidents

Outage and incident data over the last 30 days for RevenueCat.

There have been 2 outages or incidents for RevenueCat in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for RevenueCat

Outlogger tracks the status of these components for Xero:

API Uptime Active
Documentation Active
Event Dispatching Active
Scheduled Data Exports Active
Apple Receipt Server Active
Apple Sandbox Receipt Server Active
Google Play Store Receipt Server Active
Stripe Receipt Server Active
Charts Active
Customer Lists Active
Overview Active
Component Status
API Uptime Active
Documentation Active
Event Dispatching Active
Scheduled Data Exports Active
Active
Apple Receipt Server Active
Apple Sandbox Receipt Server Active
Google Play Store Receipt Server Active
Stripe Receipt Server Active
Active
Charts Active
Customer Lists Active
Overview Active

Latest RevenueCat outages and incidents.

View the latest incidents for RevenueCat and check for official updates:

Updates:

  • Time: Oct. 18, 2024, 10:41 a.m.
    Status: Resolved
    Update: We experienced an increased error rate between 10:27 and 10:29am UTC. You may see a spike of 500 errors as a result. It has since been resolved.

Updates:

  • Time: Oct. 16, 2024, 4:28 p.m.
    Status: Resolved
    Update: Apple StoreKit1 still operates normally according to our metrics and Apple has now marked the issue as resolved on their side. We will keep re-submitting the failed receipts.
  • Time: Oct. 16, 2024, 4:15 p.m.
    Status: Monitoring
    Update: Service seems to be working normally for quite some time now. However, Apple has not marked the incident as resolved yet. We are re-submitting all the incoming receipts that were failing during the incident to make sure that there is no data loss.
  • Time: Oct. 16, 2024, 3:58 p.m.
    Status: Monitoring
    Update: The errors seem to be down. We keep monitoring.
  • Time: Oct. 16, 2024, 3:44 p.m.
    Status: Investigating
    Update: Apple is now reporting the incident. We slowly see the errors going down. https://www.apple.com/support/systemstatus/
  • Time: Oct. 16, 2024, 3:23 p.m.
    Status: Investigating
    Update: We started receiving bad responses from Apple's Store Kit 1 endpoint. This causes some of the Apple receipt submissions to fail. We are investigating the issue and working on a mitigation.

Updates:

  • Time: Oct. 13, 2024, 5:30 a.m.
    Status: Resolved
    Update: Our team noticed a delay in our processing of purchase status changes. A fix to our infrastructure was applied. Our frequency of updates is back to normal. Apologies for this issue happening again - we are actively working on improvements to prevent future regressions.

Updates:

  • Time: Oct. 10, 2024, 7:43 p.m.
    Status: Resolved
    Update: And we're back! Or rather, the effected Stripe API is: Subscriptions are being validated again We've disabled Fortress, and any temporarily granted entitlements will be rechecked
  • Time: Oct. 10, 2024, 7:27 p.m.
    Status: Monitoring
    Update: To mitigate the impact of Stripe's receipt server issue, we’ve enabled Fortress for Stripe payments. This means new purchases will temporarily have entitlements granted without the usual validation checks. Once Stripe’s receipt server is functioning normally, we’ll disable Fortress and revalidate purchases. Any mistakenly granted entitlements will be revoked, but all legitimate purchases will retain uninterrupted access to content. We’ll continue to monitor the situation closely and provide further updates. Thank you for your understanding!
  • Time: Oct. 10, 2024, 7:09 p.m.
    Status: Investigating
    Update: An ongoing issue with Stripe’s receipt server is impacting our ability to validate purchases. Our engineering team is monitoring the issue, actively exploring ways to mitigate the impact for RevenueCat users and will provide updates as soon as we have more information. We apologize for any inconvenience this may cause and appreciate your patience.

Updates:

  • Time: Sept. 28, 2024, 11:47 p.m.
    Status: Resolved
    Update: Our team noticed a delay in our processing of purchase status changes. A fix to our infrastructure was applied. Our frequency of updates is back to normal.

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Frequently Asked Questions - RevenueCat

Is there a RevenueCat outage?
The current status of RevenueCat is: Systems Active
Where can I find the official status page of RevenueCat?
The official status page for RevenueCat is here
How can I get notified if RevenueCat is down or experiencing an outage?
To get notified of any status changes to RevenueCat, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of RevenueCat every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does RevenueCat do?
RevenueCat simplifies in-app purchases and subscriptions on iOS, Android, and the web without the need for server code. Sign up for free.

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