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Is there an RevenueCat outage?

RevenueCat status: Systems Active

Last checked: 7 minutes ago

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RevenueCat outages and incidents

Outage and incident data over the last 30 days for RevenueCat.

There have been 2 outages or incidents for RevenueCat in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for RevenueCat

Outlogger tracks the status of these components for Xero:

API Uptime Active
Documentation Active
Event Dispatching Active
Scheduled Data Exports Active
Apple Receipt Server Active
Apple Sandbox Receipt Server Active
Google Play Store Receipt Server Active
Stripe Receipt Server Active
Charts Active
Customer Lists Active
Overview Active
Component Status
API Uptime Active
Documentation Active
Event Dispatching Active
Scheduled Data Exports Active
Active
Apple Receipt Server Active
Apple Sandbox Receipt Server Active
Google Play Store Receipt Server Active
Stripe Receipt Server Active
Active
Charts Active
Customer Lists Active
Overview Active

Latest RevenueCat outages and incidents.

View the latest incidents for RevenueCat and check for official updates:

Updates:

  • Time: July 3, 2024, 12:44 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 3, 2024, 6:51 a.m.
    Status: Monitoring
    Update: A fix has been implemented and data from July 1st looks good. We are monitoring the results.
  • Time: July 3, 2024, 6:19 a.m.
    Status: Investigating
    Update: Starting on July 1st, we have identified an issue where data is missing in Charts. Our engineering team is actively investigating the root cause of this issue.

Updates:

  • Time: July 3, 2024, 12:44 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 3, 2024, 6:51 a.m.
    Status: Monitoring
    Update: A fix has been implemented and data from July 1st looks good. We are monitoring the results.
  • Time: July 3, 2024, 6:19 a.m.
    Status: Investigating
    Update: Starting on July 1st, we have identified an issue where data is missing in Charts. Our engineering team is actively investigating the root cause of this issue.

Updates:

  • Time: July 1, 2024, 6:54 p.m.
    Status: Resolved
    Update: All Apple consumable purchases have been restored. This incident is now resolved.
  • Time: July 1, 2024, 6:54 p.m.
    Status: Resolved
    Update: All Apple consumable purchases have been restored. This incident is now resolved.
  • Time: July 1, 2024, 3:37 p.m.
    Status: Monitoring
    Update: We have found and mitigated the issue. The issue was caused by a change in how consumables are processed. We are now restoring the Apple consumable purchases.
  • Time: July 1, 2024, 3:37 p.m.
    Status: Monitoring
    Update: We have found and mitigated the issue. The issue was caused by a change in how consumables are processed. We are now restoring the Apple consumable purchases.
  • Time: July 1, 2024, 2:10 p.m.
    Status: Investigating
    Update: We have received reports that iOS non-subscription purchases are failing for some customers. We’re working to find the root cause now.
  • Time: July 1, 2024, 2:10 p.m.
    Status: Investigating
    Update: We have received reports that iOS non-subscription purchases are failing for some customers. We’re working to find the root cause now.

Updates:

  • Time: May 2, 2024, 12:52 a.m.
    Status: Resolved
    Update: The issue has been resolved, and all customer statuses reported in Customer Lists are up to date as of the latest data refresh. The displayed values in your lists may still be cached for up to an hour, but you can hard refresh them by modifying the list definition, or waiting for the next refresh. Should you have any questions regarding your Customer Lists data, please feel free to reach out to us and we will be happy to assist.
  • Time: May 2, 2024, 12:41 a.m.
    Status: Identified
    Update: We've identified a problem causing the statuses of some customers in Customer Lists to be stale, and are working to remediate the issue now. We will provide updates as we make progress.

Updates:

  • Time: May 2, 2024, 12:52 a.m.
    Status: Resolved
    Update: The issue has been resolved, and all customer statuses reported in Customer Lists are up to date as of the latest data refresh. The displayed values in your lists may still be cached for up to an hour, but you can hard refresh them by modifying the list definition, or waiting for the next refresh. Should you have any questions regarding your Customer Lists data, please feel free to reach out to us and we will be happy to assist.
  • Time: May 2, 2024, 12:41 a.m.
    Status: Identified
    Update: We've identified a problem causing the statuses of some customers in Customer Lists to be stale, and are working to remediate the issue now. We will provide updates as we make progress.

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Frequently Asked Questions - RevenueCat

Is there a RevenueCat outage?
The current status of RevenueCat is: Systems Active
Where can I find the official status page of RevenueCat?
The official status page for RevenueCat is here
How can I get notified if RevenueCat is down or experiencing an outage?
To get notified of any status changes to RevenueCat, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of RevenueCat every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does RevenueCat do?
RevenueCat simplifies in-app purchases and subscriptions on iOS, Android, and the web without the need for server code. Sign up for free.

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