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Is there an RevenueCat outage?

RevenueCat status: Systems Active

Last checked: 10 minutes ago

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RevenueCat outages and incidents

Outage and incident data over the last 30 days for RevenueCat.

There have been 2 outages or incidents for RevenueCat in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for RevenueCat

Outlogger tracks the status of these components for Xero:

API Uptime Active
Documentation Active
Event Dispatching Active
Scheduled Data Exports Active
Apple Receipt Server Active
Apple Sandbox Receipt Server Active
Google Play Store Receipt Server Active
Stripe Receipt Server Active
Charts Active
Customer Lists Active
Overview Active
Component Status
API Uptime Active
Documentation Active
Event Dispatching Active
Scheduled Data Exports Active
Active
Apple Receipt Server Active
Apple Sandbox Receipt Server Active
Google Play Store Receipt Server Active
Stripe Receipt Server Active
Active
Charts Active
Customer Lists Active
Overview Active

Latest RevenueCat outages and incidents.

View the latest incidents for RevenueCat and check for official updates:

Updates:

  • Time: April 30, 2024, 8:36 p.m.
    Status: Resolved
    Update: All purchases were replayed. Marking the incident as resolved
  • Time: April 30, 2024, 12:09 p.m.
    Status: Monitoring
    Update: The release is now live and non subscription purchases on Google should be working as expected. We are working on replaying all failed to process purchases
  • Time: April 30, 2024, 11:13 a.m.
    Status: Identified
    Update: We have just merged the fix to handle this unexpected change. Going through the release pipeline
  • Time: April 30, 2024, 9:53 a.m.
    Status: Identified
    Update: Updated status page title to reflect impact. Non subscription products are impacted. We are working on a fix. Will replay the purchases once the fix is live
  • Time: April 30, 2024, 9:22 a.m.
    Status: Identified
    Update: We have identified the issue. There was a change in the response from Google that made us wrongly process consumable purchases. We are working on a fix
  • Time: April 30, 2024, 8:14 a.m.
    Status: Investigating
    Update: We have reports of google consumables not working for some customers. We are investigating

Updates:

  • Time: April 30, 2024, 8:36 p.m.
    Status: Resolved
    Update: All purchases were replayed. Marking the incident as resolved
  • Time: April 30, 2024, 12:09 p.m.
    Status: Monitoring
    Update: The release is now live and non subscription purchases on Google should be working as expected. We are working on replaying all failed to process purchases
  • Time: April 30, 2024, 11:13 a.m.
    Status: Identified
    Update: We have just merged the fix to handle this unexpected change. Going through the release pipeline
  • Time: April 30, 2024, 9:53 a.m.
    Status: Identified
    Update: Updated status page title to reflect impact. Non subscription products are impacted. We are working on a fix. Will replay the purchases once the fix is live
  • Time: April 30, 2024, 9:22 a.m.
    Status: Identified
    Update: We have identified the issue. There was a change in the response from Google that made us wrongly process consumable purchases. We are working on a fix
  • Time: April 30, 2024, 8:14 a.m.
    Status: Investigating
    Update: We have reports of google consumables not working for some customers. We are investigating

Updates:

  • Time: April 29, 2024, 4:57 p.m.
    Status: Resolved
    Update: This incident has been resolved, duplicate customers in customer lists have been removed and numbers are back to normal.
  • Time: April 29, 2024, 4:35 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 29, 2024, 4:10 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: April 29, 2024, 3:55 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: April 29, 2024, 3:45 p.m.
    Status: Investigating
    Update: We are currently investigating an issue in which customers appear to be duplicated in customer lists

Updates:

  • Time: April 29, 2024, 4:57 p.m.
    Status: Resolved
    Update: This incident has been resolved, duplicate customers in customer lists have been removed and numbers are back to normal.
  • Time: April 29, 2024, 4:35 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 29, 2024, 4:10 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: April 29, 2024, 3:55 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: April 29, 2024, 3:45 p.m.
    Status: Investigating
    Update: We are currently investigating an issue in which customers appear to be duplicated in customer lists

Updates:

  • Time: April 19, 2024, 7 p.m.
    Status: Resolved
    Update: The incident has been resolved.
  • Time: April 19, 2024, 6:51 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 19, 2024, 4:42 p.m.
    Status: Identified
    Update: We recently deployed a change to our authentication cookie domain and we've started seeing errors after login. We are currently working on a fix.

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Frequently Asked Questions - RevenueCat

Is there a RevenueCat outage?
The current status of RevenueCat is: Systems Active
Where can I find the official status page of RevenueCat?
The official status page for RevenueCat is here
How can I get notified if RevenueCat is down or experiencing an outage?
To get notified of any status changes to RevenueCat, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of RevenueCat every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does RevenueCat do?
RevenueCat simplifies in-app purchases and subscriptions on iOS, Android, and the web without the need for server code. Sign up for free.

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