Is there an RevenueCat outage?
RevenueCat status: Systems Active
Last checked: 6 minutes ago
Get notified about any outages, downtime or incidents for RevenueCat and 1800+ other cloud vendors. Monitor 10 companies, for free.
Last checked: 6 minutes ago
Get notified about any outages, downtime or incidents for RevenueCat and 1800+ other cloud vendors. Monitor 10 companies, for free.
Outage and incident data over the last 30 days for RevenueCat.
Join OutLogger to be notified when any of your vendors or the components you use experience an outage. It's completely free and takes less than 2 minutes!
Sign Up NowOutlogger tracks the status of these components for Xero:
| Component | Status |
|---|---|
| API Uptime | Active |
| Documentation | Active |
| Event Dispatching | Active |
| Scheduled Data Exports | Active |
| App Store Receipt Servers | Active |
| Apple Receipt Server | Active |
| Apple Sandbox Receipt Server | Active |
| Google Play Store Receipt Server | Active |
| Stripe Receipt Server | Active |
| Dashboard | Active |
| Charts | Active |
| Customer Lists | Active |
| Overview | Active |
View the latest incidents for RevenueCat and check for official updates:
Description: The incident has been resolved.
Status: Resolved
Impact: None | Started At: April 19, 2024, 4:42 p.m.
Description: We identified and resolved an issue that affected the IP address information within our event data. Our system has built-in protections to ensure that the IP address recorded in subscriber attributes is always accurately captured. A refactor in our codebase inadvertently extended these protections to read operations, which led to an unintended override of the IP address when events were being created, generating the erroneous IP data in the events payload. This issue was confined to the event data and did not affect the integrity of the data stored in our databases. As a result, none of the data features \(Charts, SDEs, Customer Lists, Experiments etc\) have been impacted. We deeply regret any inconvenience this may have caused, maintaining the accuracy of our data is very important for us, and we will improve our system and processes to prevent these type of issues in the future. If you need events to be re-delivered with the correct IP address, do not hesitate to reach out to support.
Status: Postmortem
Impact: Minor | Started At: April 8, 2024, 3:06 p.m.
Description: We identified and resolved an issue that affected the IP address information within our event data. Our system has built-in protections to ensure that the IP address recorded in subscriber attributes is always accurately captured. A refactor in our codebase inadvertently extended these protections to read operations, which led to an unintended override of the IP address when events were being created, generating the erroneous IP data in the events payload. This issue was confined to the event data and did not affect the integrity of the data stored in our databases. As a result, none of the data features \(Charts, SDEs, Customer Lists, Experiments etc\) have been impacted. We deeply regret any inconvenience this may have caused, maintaining the accuracy of our data is very important for us, and we will improve our system and processes to prevent these type of issues in the future. If you need events to be re-delivered with the correct IP address, do not hesitate to reach out to support.
Status: Postmortem
Impact: Minor | Started At: April 8, 2024, 3:06 p.m.
Description: All Apple services seem to be back online and outages have been marked as resolved in their status page.
Status: Resolved
Impact: None | Started At: April 3, 2024, 10:51 p.m.
Description: The incident has been resolved and active users count should be back to normal.
Status: Resolved
Impact: None | Started At: March 22, 2024, noon
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