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Is there an Rev.io outage?

Rev.io status: Systems Active

Last checked: 9 minutes ago

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Rev.io outages and incidents

Outage and incident data over the last 30 days for Rev.io.

There have been 0 outages or incidents for Rev.io in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Rev.io

Outlogger tracks the status of these components for Xero:

AgentClick Web Active
BillCenter.net Web Active
Developer Documentation (developers.rev.io) Active
REST API Active
Rev.io Web Active
SOAP API Active
Client Data Cluster A01 Active
Client Data Cluster A02 Active
Client Data Cluster A03 Active
Client Data Cluster A04 Active
Client Data Cluster A05 Active
Client Data Cluster A06 Active
Client Data Cluster A07 Active
Client Data Cluster A08 Active
Client Data Cluster A09 Active
Client Data Cluster P01 Active
Client Data Cluster P02 Active
Email Queue Active
File Transfer Active
Recurring Billing Active
Rev.io Customer Profile Active
Usage Rating Active
AWS s3-us-east-2 Active
Dyn, Inc. Primary Zone Propagation Active
SendGrid API v3 Active
SendGrid Event Webhook Active
SendGrid SMTP Active
Twilio SMS Active
Avalara Avalara CloudConnect Active
Avalara Tax Calculation Service Active
SureTax API Active
Component Status
Active
AgentClick Web Active
BillCenter.net Web Active
Developer Documentation (developers.rev.io) Active
REST API Active
Rev.io Web Active
SOAP API Active
Active
Client Data Cluster A01 Active
Client Data Cluster A02 Active
Client Data Cluster A03 Active
Client Data Cluster A04 Active
Client Data Cluster A05 Active
Client Data Cluster A06 Active
Client Data Cluster A07 Active
Client Data Cluster A08 Active
Client Data Cluster A09 Active
Client Data Cluster P01 Active
Client Data Cluster P02 Active
Active
Email Queue Active
File Transfer Active
Recurring Billing Active
Rev.io Customer Profile Active
Usage Rating Active
Active
AWS s3-us-east-2 Active
Dyn, Inc. Primary Zone Propagation Active
SendGrid API v3 Active
SendGrid Event Webhook Active
SendGrid SMTP Active
Twilio SMS Active
Active
Avalara Avalara CloudConnect Active
Avalara Tax Calculation Service Active
SureTax API Active

Latest Rev.io outages and incidents.

View the latest incidents for Rev.io and check for official updates:

Updates:

  • Time: May 5, 2020, 8:14 p.m.
    Status: Resolved
    Update: This incident has been resolved, and all affected clients have been contacted. If you have any questions or further issues please contact the Client Success team.
  • Time: May 5, 2020, 6:14 p.m.
    Status: Monitoring
    Update: The issue has been corrected, and our team is reaching out to any affected clients to assist with recreating any necessary payments. If you continue to experience errors around payments, please reach out to our Client Success team. We will continue to monitor throughout the day until all affected payments have been corrected.
  • Time: May 5, 2020, 3:37 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with payments creating errors within the Rev.io UI. We have implemented a short term fix and are working on a long term solution. We will keep this page updated as we make progress.

Updates:

  • Time: May 5, 2020, 8:14 p.m.
    Status: Resolved
    Update: This incident has been resolved, and all affected clients have been contacted. If you have any questions or further issues please contact the Client Success team.
  • Time: May 5, 2020, 6:14 p.m.
    Status: Monitoring
    Update: The issue has been corrected, and our team is reaching out to any affected clients to assist with recreating any necessary payments. If you continue to experience errors around payments, please reach out to our Client Success team. We will continue to monitor throughout the day until all affected payments have been corrected.
  • Time: May 5, 2020, 3:37 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with payments creating errors within the Rev.io UI. We have implemented a short term fix and are working on a long term solution. We will keep this page updated as we make progress.

Updates:

  • Time: April 27, 2020, 6:48 p.m.
    Status: Resolved
    Update: This incident has been resolved. All users have been restored to their prior access. If you continue to have any issues please reach out to our support team via ZenDesk.
  • Time: April 27, 2020, 6:32 p.m.
    Status: Monitoring
    Update: A fix has been implemented and this issue should be resolved. We will continue to monitor and confirm all users have access restored.
  • Time: April 27, 2020, 6:23 p.m.
    Status: Identified
    Update: We are currently investigating an issue involving user profiles being incorrectly changed to inactive. We have identified the problem and are working on a fix now. We'll keep this page updated as we make progress.

Updates:

  • Time: April 27, 2020, 6:48 p.m.
    Status: Resolved
    Update: This incident has been resolved. All users have been restored to their prior access. If you continue to have any issues please reach out to our support team via ZenDesk.
  • Time: April 27, 2020, 6:32 p.m.
    Status: Monitoring
    Update: A fix has been implemented and this issue should be resolved. We will continue to monitor and confirm all users have access restored.
  • Time: April 27, 2020, 6:23 p.m.
    Status: Identified
    Update: We are currently investigating an issue involving user profiles being incorrectly changed to inactive. We have identified the problem and are working on a fix now. We'll keep this page updated as we make progress.

Updates:

  • Time: Dec. 9, 2019, 5:23 p.m.
    Status: Resolved
    Update: This incident has been resolved, and all systems are operational. There was an issue with deployment of a new version of Rev.io that impacted Rev.io Web Services this morning. We have confirmed the issue has been corrected, and are conducting a full analysis to establish root cause and create protocol for future deployments.
  • Time: Dec. 9, 2019, 3:21 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Dec. 9, 2019, 3:20 p.m.
    Status: Monitoring
    Update: All sites should be operational. We are continuing to investigate root cause and will update accordingly.
  • Time: Dec. 9, 2019, 3:02 p.m.
    Status: Identified
    Update: The issue has been identified and we are continuing to work on a fix.
  • Time: Dec. 9, 2019, 2:59 p.m.
    Status: Monitoring
    Update: A fix has been implemented for a reported web application outage this morning. We are monitoring the results and will update accordingly.

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Frequently Asked Questions - Rev.io

Is there a Rev.io outage?
The current status of Rev.io is: Systems Active
Where can I find the official status page of Rev.io?
The official status page for Rev.io is here
How can I get notified if Rev.io is down or experiencing an outage?
To get notified of any status changes to Rev.io, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Rev.io every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Rev.io do?
Rev.io's billing platform for MSPs and telecoms streamlines billing processes, freeing up time for business growth and innovation.

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