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Is there an Rune Labs outage?

Rune Labs status: Minor Outage

Last checked: 5 minutes ago

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Rune Labs outages and incidents

Outage and incident data over the last 30 days for Rune Labs.

There have been 1 outages or incidents for Rune Labs in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Rune Labs

Outlogger tracks the status of these components for Xero:

Data Pipeline Active
StrivePD iOS Application Minor Outage
StrivePD Web Portal Active
StriveStudy Web Portal Active
Component Status
Data Pipeline Active
StrivePD iOS Application Minor Outage
StrivePD Web Portal Active
StriveStudy Web Portal Active

Latest Rune Labs outages and incidents.

View the latest incidents for Rune Labs and check for official updates:

Updates:

  • Time: Nov. 20, 2024, 8:02 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where users with iOS 16 are experiencing a crash with the StrivePD app. Thank you for your patience while we look into the issue, and please continue to check back anytime to this status page for updates or steps to take to ensure the best StrivePD experience.

Updates:

  • Time: March 28, 2024, 4:14 p.m.
    Status: Resolved
    Update: Medication notifications that were scheduled between ~7:15am and 10:10am ET this morning were delayed. Our teams have identified the cause and the issue is now resolved. No action is required from users. We apologize for any disruption this may have caused. If you continue to experience issues with your medication notifications, please contact our support team via email ([email protected]).
  • Time: March 28, 2024, 4:14 p.m.
    Status: Resolved
    Update: Medication notifications that were scheduled between ~7:15am and 10:10am ET this morning were delayed. Our teams have identified the cause and the issue is now resolved. No action is required from users. We apologize for any disruption this may have caused. If you continue to experience issues with your medication notifications, please contact our support team via email ([email protected]).

Updates:

  • Time: March 1, 2024, 3:53 p.m.
    Status: Resolved
    Update: The daily medication schedule disruption has been investigated and resolved on 3/1/24 at approximately 9:30am (EST). No action is required from users. Thank you for your patience with this matter. If you continue to experience issues with this medication schedule disruption, please contact our support team via email ([email protected]). Thank you for being a valued StrivePD user. Please use this status page to check for any operational outages or maintenance interruptions in the future or reach out to our support team ([email protected]).
  • Time: March 1, 2024, 3:53 p.m.
    Status: Resolved
    Update: The daily medication schedule disruption has been investigated and resolved on 3/1/24 at approximately 9:30am (EST). No action is required from users. Thank you for your patience with this matter. If you continue to experience issues with this medication schedule disruption, please contact our support team via email ([email protected]). Thank you for being a valued StrivePD user. Please use this status page to check for any operational outages or maintenance interruptions in the future or reach out to our support team ([email protected]).
  • Time: March 1, 2024, 2:14 p.m.
    Status: Investigating
    Update: The StrivePD platform is currently experiencing a disruption of medications not displaying in the medication schedule for some users within the StrivePD mobile app. This was first identified by a user on 2/29/24 at approximately 4pm (EST) when their medication schedule appeared blank. Our team is aware, and currently working on resolving this issue. Thank you for your patience, and please continue to check back anytime to this status page for updates or steps to take to ensure the best StrivePD experience.
  • Time: March 1, 2024, 2:14 p.m.
    Status: Investigating
    Update: The StrivePD platform is currently experiencing a disruption of medications not displaying in the medication schedule for some users within the StrivePD mobile app. This was first identified by a user on 2/29/24 at approximately 4pm (EST) when their medication schedule appeared blank. Our team is aware, and currently working on resolving this issue. Thank you for your patience, and please continue to check back anytime to this status page for updates or steps to take to ensure the best StrivePD experience.

Updates:

  • Time: Jan. 24, 2024, 8:07 p.m.
    Status: Resolved
    Update: The StrivePD platform is currently experiencing a disruption of data displaying. This is primarily affecting users' tremor and dyskinesia data as seen in the Symptom Data Graph on the StrivePD mobile app, as well as the motor symptom displays in the Clinician Portal. This is currently affecting approximately 5% of data requests, but no data has been lost. Our team is aware, and currently working on resolving this issue. Thank you for your patience, and please continue to check back anytime to this status page for updates or steps to take to ensure the best StrivePD experience.
  • Time: Jan. 24, 2024, 8:07 p.m.
    Status: Resolved
    Update: The StrivePD platform is currently experiencing a disruption of data displaying. This is primarily affecting users' tremor and dyskinesia data as seen in the Symptom Data Graph on the StrivePD mobile app, as well as the motor symptom displays in the Clinician Portal. This is currently affecting approximately 5% of data requests, but no data has been lost. Our team is aware, and currently working on resolving this issue. Thank you for your patience, and please continue to check back anytime to this status page for updates or steps to take to ensure the best StrivePD experience.

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Frequently Asked Questions - Rune Labs

Is there a Rune Labs outage?
The current status of Rune Labs is: Minor Outage
Where can I find the official status page of Rune Labs?
The official status page for Rune Labs is here
How can I get notified if Rune Labs is down or experiencing an outage?
To get notified of any status changes to Rune Labs, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Rune Labs every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Rune Labs do?
A platform that provides software and data for neuromodulation, allowing for advanced research and treatment options.